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Reviews of ARCOTEL Donauzentrum Wien 4 stars

Wagramer Strasse 83-85, 22. Donaustadt, 1220 Vienna, Austria

#126 of 380 hotels in Vienna

Guests' Choice

Review score

Based on 568 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 1 May 2024

    8.0
    Good value for money.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    I had high expectations about the breakfast after reading the reviews but I was dissapointed. It is ok but rather an average selection with medium quality offer. Budget salami, dry croissants ...

    Rooms are spacious but basic. It is great that toillet and bathroom are separated. There isn'n much room in the bathroom around the sink to put toillet bag and there is no garbage bin. It was great to have mini kettle and selection of teas and coffee including sugar and milk. Also appreciated the complimenary water.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good place to stay in Vienna for a week.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 6 nights

    There is no fridge, and the table is a bit too small for work with the laptop.

    Breakfast was good, and it is an excellent location for business travel: transportation, a big shopping centre just next door, restaurants. My room was very quiet and rather comfortable.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Nice hotel Best Location
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The main entrance is a little bit hard to find, because the hotel is located into Westfield Shopping Mall Building.

    The breakfast was good; The hotel is easy to reach by metro from city center

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Perfect location, nice room, easy to reach by car if you are in transit
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    The only think I was expecting to find and wasn't in the room was a fridge. Anyway, I asked to use a fridge to the reception and it was possible

    I used it for transit. Perfect location, nice staff, easy to get there by car, with covered parking available. Nice room, with everything you need, closed to a metro with direct line to the center. I had an offer with breakfast included which was very good.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very modern and clean hotel. It's outside the city center, but right next to public transit - getting around was easy. Room was huge and had lots of amenities. Very expansive breakfast.

    Stayed in January 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    location perfect breakfast perfect

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Had an excellent overall stay friendly staff
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location excellent staff good breakfast selection security and value

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom is not private if traveling with friend

    Nice, cool vibe

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    It was in the city, cozy and comfotable.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    None

    breakfast

    Stayed in December 2023

  • Reviewed: 24 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    No minibar and coffee/tea in the room

    Good location Modern,clean and spacious room Bathroom and toilet in separate place Friendly and helpful staff

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Good
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds were too small

    Staff was really helpful and welcoming.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Coffee and tea facilities only available in Lobby (none in rooms) which was somewhat inconvenient

    Located close to the Metro rail. Room & bathroom were exceptionally clean. Breakfast was well presented and offered a wide variety. Mini-shop in Lobby but is a cash-only facility.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Comfortable
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great

    Everything was great

    Stayed in January 2024

  • Reviewed: 11 February 2024

    10
    Fantastic hotel!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good!

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Very good breakfast, excellent location and easy access to the airport.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    There was nobody at the reception desk most of the time. It was not easy to find staff to get help sometimes.

    Breakfast was excellent; very good coffee, tea, fruit juices, and some vegan foods were available. They even provided gluten-free breeds when we asked. The rooms are spacious and clean. The hotel is very close to a shopping mall, so it was good to have grocery and snack alternatives nearby. One of the best things is the airport bus stop in front of the hotel (Vienna Airport Lines: 10,5 Euro/person/one way); reaching the airport was very comfortable. Metro is very close; there was complimentary tea and apples at the reception for 24 hours.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    9.0
    Great place to stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    The sheets were a little smelly, like someone who smoke was sleeping in it.

    Breakfast was great, good variety. The room was nicely decorated and specious enough. Location good, next to the Westfield mall.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    I would recommend this Hotel, as the hotel is well located to a shopping mall and public transport.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 6 nights

    The bed in the room was a bit not comfortable as it was twin beds connected to each other. Even though the staff are generally friendly and really willing to assist and make you feel at home especially the Manager and another young staff lady, there was one lady staff member with a very bad attitude, unwilling to assist and looks like being irritated whenever you ask for assistance. She could only pretend if the Manager is around.

    I love the location of the Hotel. it is near the train station and other public transport. It is also well located as it is situated/near a shopping mall. no noise in the room and there is aircon/heater in the room. Further the Hotel has a good breakfast with a variety which was already included in the accommodation price.

    Stayed in December 2023

  • Reviewed: 22 January 2024

    9.0
    A very good experience
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was perfect

    Stayed in January 2024

  • Reviewed: 20 January 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    N/A

    Spacious and quite room, nice breakfast, and convient location. Good value of money.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    I love this hotel!!! I will be definitely staying here on my next visit to Austria.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 6 nights
    • Submitted via mobile

    There wasn’t room service available for dinner but regardless there are plenty of food and beverage restaurants nearby so it wasn’t a major issue.

    This hotel IS THE BEST. There is a large shopping mall located next to the hotel- a bus stop that goes directly to Vienna airport and a great public transportation system nearby. The breakfast is also very good, plenty of food options and the staff are very helpful and lovely!

    Stayed in January 2024

  • Reviewed: 6 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect.

    Clean and spatious room. Great breakfast. Close to the metro station (10 min to the Stephansplatz). Very friendly staff.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    10
    Wonderful stay!
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 5 nights

    Everything was perfect!

    We've had a wonderful stay here! The staff is very nice and helpful. Our room was really clean and warm. The breakfast is amazing as well. Also the hotel is quite close to the metrostation (5 minutes or less).

    Stayed in December 2023

  • Reviewed: 5 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and quiet

    Stayed in January 2024

Showing 1 – 25

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