Skip to main content
  1. Hotel reviews homepage
  2. Austria hotel reviews
  3. Vienna (state) hotel reviews
  4. Vienna hotel reviews
  5. Reviews of Arthotel ANA Gala

Reviews of Arthotel ANA Gala 4 stars

Viriotgasse 5, 09. Alsergrund, 1090 Vienna, Austria

#334 of 380 hotels in Vienna

Guests' Choice

Review score

Based on 372 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.1

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    7.7

  • Free WiFi

    8.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 24 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No facilities. Not able to have a beer or soft drink. There is no staff to chat to after a very early hour

    I liked the cleaning. Each day , my room was cleaned. The location was also close to the local tram and train connections . Nice lobby but no staff??

    Stayed in April 2024

  • Reviewed: 22 April 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed quite uncomfortable as was two mattresses in one bed, so you fall in the middle. The worst thing is that two wall hanged lamps were exactly over my head when lying so you can hit the face if wake up straight. Also some renovations in the facade and noise in the early morning. Very old elevator which took ages to go up or down.

    Nothing

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Very good value in a convenient location on edge of city centre and close to the Volksoper.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Decor of bedroom was tired with some tatty furniture. Staffing of Reception area was minimal. Worst thing was that the room was very hot even with no radiator on. It was on top floor so maybe better to be on a lower floor.

    Good location round the corner from subway station, close to local shops and restaurants. The Monarchie restaurant up the street was a great find- great food and value as its main customers are locals. And has a gorgeous garden terrace. Our room was spacious with useful fridge and good storage space and large balcony. Also very clean. Excellent breakfast buffet including continental and cooked options.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms could do with a little bit of updating

    Friendly and helpful staff

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Overall a pleasant stay but could do with a bit of updating/redecorating
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Carpets were stained, lift was a bit creaky

    Nice classic building, spacious & light room with big windows.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Praise for the kindness of Mr. Miloš at the reception

    Stayed in March 2024

  • Reviewed: 19 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    it's noisy outside, but its usual for wien

    location, parking, price

    Stayed in February 2024

  • Reviewed: 24 January 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was good, close to the public transportation. The staff was good and the room had daily cleaning. I would recommend this hotel for a low-budget trip.

    Stayed in December 2023

  • Reviewed: 20 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights

    very good

    Stayed in January 2024

  • Reviewed: 28 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Carpit was old with spots. Caffee machine hat broken or unstable water tank. You can hear the noise of the lift engen and guests at night.

    The staff was very helpful. The were clean and comftable beds. Bathroom was clean supplied with good quality shampoo.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    6.0
    Decent for a few night stay. Good value for money
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Like everywhere in Vienna, parking is a big issue. There weren’t any parking space available within hotel and we had to park elsewhere. After some searching you are able to find a parking place, but be aware you need to pay for it on a daily basis during working days. We were told parking is free of charge by a person on reception deck, however that was only during the weekend and next day Monday, we were fined for 36 eur since we were not aware we need to pay parking.

    Location is convenient. Breakfast was fine. Very clean. Staff was fine although experience depends from person to person, in general, ok, but there’s some space for improvement.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I was surprisingly disappointed by the apartment. The room hadn’t been cleaned at all, the receptionist was impolite and not willing to help us solve any problems. There is more than enough space for improvement!

    Stayed in December 2023

  • Reviewed: 20 November 2023

    8.0
    Great!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice staff and good price for the quality

    Stayed in November 2023

  • Reviewed: 5 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The futon was very noisy and uncomfortable.

    Close to a tram station and a supermarket. Friendly staff.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    7.0
    We do not consider the location 4 stars.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    We did not like the fact that in the room, although it seemed clean, we found cobwebs on the walls and we were staying with a child. I asked the people at the reception to check the sink because it was impossible to use because it was clogged and being very small it filled up quickly, but they did not take any measures in this regard. The same food was served for breakfast every morning. We do not consider the location 4 stars.

    The location is a 10-minute walk from the subway and a few minutes from a tram station. It is 30 minutes from the airport. The staff is responsive. The receptionist allowed us to leave our luggage at the reception until we left for the airport.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    A Nice hôtel located in a relatively quiet district
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There were no tea and coffee facilities which would have been nice but breakfast was not great. A little far from the centre but the Viennese transport is pretty efficient

    The staff were really friendly and helpful. The hotel is clean and bright, the room was a good size too

    Stayed in September 2023

  • Reviewed: 8 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    The Elevator was not working for 3 days and every day in the reception they were saying that tomorrow it will work, but we didnt manage to see it.

    Location was very good, we reached to the center within 20-30 minutes, it was near bus station, Metro. The public transport was working excelant, so there is no need to overpay for the hotel in the center of the city. The Coffee machine (Capuchino, Hot chololate) was free of charge.

    Stayed in August 2023

  • Reviewed: 31 August 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    AC not work properly, and for the parking - we needed to use public parking. No parking on site.

    Helpfull staff, no problem with big dog. Good localization for public transportation.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    8.0
    Please, improve Wifi.
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights

    Under the hot conditions of August 2023 it appeared to be imposible to adjust room temperature to comfortable conditions. Sweating the whole night. Internet was weak in the room and even in the lobby. Not up to standards for business stays.

    Room fine, though hot under the outside conditions. Climate control in the room should have been better. Otherwise OK. Service during breakfast very good.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Charming and comfortable hotel.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    Fresh brewed coffe and fresh fruit.

    Alt in consideration we had a very pleasant stay. We felt welcome from day one. Breakfast buffet was sufficient, with very pleasant personalle.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    7.0
    A quiet location close to all public transportation
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 3 nights
    • Submitted via mobile

    If you make some upgrades to the maintenence (like fix the elevator and some other minor issues in the rooms), it will be a win-win :) Also, check the hot meal breakfast trays, they are being emptied pretty quickly:)

    Thank you for the late hot chocolate and for managing our luggage the whole after the check-out :) Your location is great, all the public transport is right there and it's quiet.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights

    Air condition didn't work properly.

    Nice and friendly staff. Clean and well organised room. Good location with access to U Bahn and trams direct to the attractions in the Vienna. Good location to get to with a car, underground parking. Supermarket is close to the hotel.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    7.0
    Ok hotel
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Outdated room facilities, some are damaged

    The location is good, there is public transportation direct to the attractions in the city friendly reception

    Stayed in July 2023

  • Reviewed: 29 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    The elevator door was not working properly, the staff was not one of the best

    Stayed in July 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: