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Reviews of ART-INN Design Self-Check-in-Hotel

Museumstraße 5, Innere Stadt, 4020 Linz, Austria

#13 of 46 hotels in Linz

Guests' Choice

Review score

Based on 161 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    8.1

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 11 April 2024

    7.0
    Good for one person but as a couple, I don't recommend if you care about noise and bathroom privacy.
    • Leisure trip
    • Solo traveller
    • Double Room 1.60 m Bed
    • Stayed 1 night

    Travelling alone this was not an issue, but if you travel with someone else, the privacy in the room is not that great. The toilet is basically in the room with only glass walls creating a barrier and those glass walls don't completely close. Some might want more privacy and sound-proofing when it comes to a bathroom. While the location is great, the street outside was quite noisy, even at night and with the windows closed. And you could hear other guests in the hallway quite loudly, so if your sensitive to that, I recommend a different place.

    Very central location within walking distance of the city center. The room was clean and check-in was very easy.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Solo traveller
    • Double Room 1.60 m Bed
    • Stayed 1 night
    • Submitted via mobile

    Noice in the morning traffic jam from the main road

    Location in the city centre of Linz

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No wardrobe

    City center quiet apartment with self check-in

    Stayed in April 2024

  • Reviewed: 31 March 2024

    7.0
    Decent stay in the city centre of Linz
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I did not enjoy the self check-in. It took more than 10 minutes to complete and fill everything on the display. I must admit that these accommodations without staff are not my favourite ones!

    Not too bad accommodation in the surrounding area of the city centre.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Toilet in a cubicle in the room without ventilation to the outside...and not sound proof. So better know each other well if a couple in there. No tables at the bed side. Some lamps not working. Also, make sure not to book rooms 001, 002, 003 on ground level.

    Amazing friendly and service oriented staff. Little issue was solved remotely in a blink of an eye to full satisfaction. Location is central. Very comfy bed and modern good shower.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Very nice and stylish room 2 minutes from the center of old town
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower and toilet are integrated into the room and only partitioned off with glass cubicle dividers. These are not see through but when you need to get up at night it’s impossible not to wake up the other person

    Very modern and stylish room in absolute central location. TV and streaming services are available. We also liked the coffee provided. Public parking garage is 100 meters down the road and attractively priced

    Stayed in February 2024

  • Reviewed: 14 March 2024

    7.0
    Neat modern room
    • Leisure trip
    • Solo traveller
    • Double Room 1.60 m Bed
    • Stayed 2 nights

    could see the mattress was quite stained through the sheets on the bed. Some of the fixtures, like the toilet roll holder and floating shelves, had started to come loose. The check-in was at 3pm, but the app suggested I could check in at 12. The messaging on the remove app needs to be revised so that's clearer. Noise from the street below and rooms on either side was clearly audible in the room.

    Modern and sleek room with a cozy bed. It was really central and the self check-in process was easy enough.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Nice hotel, checkin before you arrive.
    • Business trip
    • Group
    • Double Room 1.60 m Bed
    • Stayed 4 nights

    When everything goes by e-mail and your provider/company blocks the url for activating your account, you have a challenge to get into your room. It might be a suggestion to solve that on one way or another. I waas able to startup mu alptop and scan the QRcode with my mobile to get the account ready, but if you depend on your smartphone alone it is a big challenge.

    clean and everything was present.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room 1.60 m Bed
    • Stayed 1 night
    • Submitted via mobile

    Although the staff is can help you by phone, it's not a very welcoming or social environment.

    The location was good. Very close to restaurants and to walk around the town.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Toiletries would have been nice Could hear noise from upstairs

    Easy check in. Sufficient space. Wine and water. Pleasant design.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room 1.60 m Bed
    • Stayed 1 night

    very beautiful design

    Stayed in January 2024

  • Reviewed: 25 January 2024

    8.0
    It was excellent. We will surelly come back and will advise this hotel to friends
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    There is a water problem as the douche head is turned agains the door of a cabine and no protection is made so the water has free run outside of the cabine while person is in. The towel afront of the door does not help as the door then can not be open. After each of uf used a douche cell we had to clean the water. This is the only remark we have.

    I have no remarks about room etc. Check-in was new for us but that was ok.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    7.0
    It was a bit disappointing experience except for a good access to the old town.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night

    1. A Check in took us a while before we were able to access to our room. There is no reception and no guest service. 2. I thought the hotel had the parking, because it listed the parking among the most popular facilities on the reservation page. But unfortunately it didn't have one and you need to pay around 16~20 euros per day in a nearby parking. No in & out service. 3. We booked the room for 4 people. But there was one missing pillow, one missing duvet, one missing sheet on the sofa bed, one missing duvet cover & missing towels for additional guests. So I had to make a couple of phone calls to the hotel central and the staff brought us the things we needed. But it took some time, since there was no housekeeping on the site. It was quite stressful. 4. The kitchen is equipped with basic things but it is for a simple & quick meal. 5. The room was OK with average cleanliness.

    Location & coffee machine

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room 1.60 m Bed
    • Stayed 1 night
    • Submitted via mobile

    We didn’t had key cards, so we could only enter with our phones - might be a problem for elderly people. The toilet was basically in the same room & only separated be a glass wall/door.

    Very central location, easy accessible self check in, complementary bottle of water and wine

    Stayed in December 2023

  • Reviewed: 19 December 2023

    7.0
    didn’t have wifi
    • Business trip
    • Solo traveller
    • Double Room 1.60 m Bed
    • Stayed 2 nights
    • Submitted via mobile

    but there was no wifi until i called for help, the only table was tiny, the shower and shampoo is one bottle, and there were mosquitoes (in winter)

    overall new and stylish, great that there’s a mini bar=fridge with free wine and coffee

    Stayed in December 2023

  • Reviewed: 10 December 2023

    9.0
    Totally would do it again!
    • Leisure trip
    • Family with young children
    • Double Room 1.60 m Bed
    • Stayed 1 night
    • Submitted via mobile

    The shower was build a little unlucky. Showering too long would lead to it overflowing.

    It was close to the inner city. Very clean !

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Very tastefully designed rooms of good size with big windows and practical furniture.
    • Leisure trip
    • Family with young children
    • Double Room 1.60 m Bed
    • Stayed 1 night

    The room was very nicely designed and tasteful, but the downside was that the toilet is not really separate because the glass walls are not enough. In case of the shower it doesn't matter so much and it's actually kind of nice.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room 1.60 m Bed
    • Stayed 1 night

    I didn't like that I had to send pasport details through internet, but with this concept probably inevitable.

    Value-for-money hotel very close to the city centre. Easy check in (without staff). Excellent coffee machine! Quick response after posing question.

    Stayed in November 2023

  • Reviewed: 25 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Unfortunately, the cars were too loud in the street, and we heard the guests too much all the time from the corridor as well (maybe it depends on the room's place). We stayed for one night and for that purpose it was more than ok, but for a long stay I think it is not too relaxing.

    The location is pretty cool for sightseeing in the city center. The whole hotel is automated so you can take your place pretty fast. The door did not open on the first try, but the help desk spoke English well and solved the problem fast. The room was very clean and comfy with a nice seat next to the window (there was a bottle of wine and some coffee for free as well).

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Fully automated check-in and a nice, clean and comfortable room.
    • Business trip
    • Solo traveller
    • Double Room 1.60 m Bed
    • Stayed 1 night

    The room was smaller than expected, but very clean, everything was shiny, clean and tidy and working perfectly, and it gave me a very good impression.

    Stayed in September 2023

  • Reviewed: 15 October 2023

    8.0
    over all a very plesant stay , will book again when visiting linz
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    far away from train station ( maybe some electric scooters for the residents would be an idea )

    close to the city centre

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room 1.60 m Bed
    • Stayed 3 nights
    • Submitted via mobile

    It was very hot but the air conditioning blows cold air over the bed, which is not good for sleeping. However, opening the window let in the street noise, so we had to put up with the heat.

    Bottle of wine to welcome us ! Friendly and helpful cleaning staff. Remote check in and access was easy to use.

    Stayed in August 2023

  • Reviewed: 2 October 2023

    9.0
    Stylish place with good location.
    • Business trip
    • Couple
    • Double Room 1.60 m Bed
    • Stayed 1 night
    • Submitted via mobile

    Interesting design and good location.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Mo where lo lock up our bicycles, we had to bring them into our room (which crowded the space)

    Small but very well designed space, lots of storage areas

    Stayed in October 2023

Showing 1 – 25

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