Gurkgasse 1140 Vienna, 14. Penzing, 1140 Vienna, Austria
#224 of 379 hotels in Vienna
Guests' ChoiceBased on 75 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.2
Facilities
8.4
Staff
8.9
Value for money
8.4
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 21 April 2024
Vanity
BelgiumA beautiful building from the inside. Our room was super clean and foreseen of everything we needed. Very friendly and helpful staff. Location is not in the city center but super easy reachable with public transport so we didn’t mind!
Stayed in April 2024
Reviewed: 20 April 2024
Gediminas
LithuaniaSuperb location for visitors who are planning to to visit Schonbrunn palace, concert and explore the beautiful big park. Like the spacious room and natural wood floor.
Stayed in April 2024
Reviewed: 13 April 2024
Dinghao
JapanA 20 mins walk to the Schönbrunn palace. You can get to central area by u3 line within 30 minutes. It's a good location for a leisure time. And the stuffs here are very helpful.
Stayed in April 2024
Reviewed: 26 February 2024
Lauri
EstoniaNo breakfast option
Nice & spacious rooms, quiet & with decent sauna + pool area (free of charge).
Stayed in February 2024
Reviewed: 23 January 2024
Alexey
Czech RepublicThe weather in Wien)
spacious living room with panoramic ceiling, at night you can look at the stars Very friendly staff
Stayed in January 2024
Reviewed: 27 November 2023
Travelsity
Czech RepublicWe booked for three people, but bedding or towels wasn't provided for the third person. Surprisingly the couch wasn't convertible into a bed, but still comfortable to sleep in. Overall, it's suitable for a one-night stay (if more than 2). The room could get noise from the reception kitchen and outside, although it did quiet down at night.
Checking in and out was easy. The room was spacious, clean, and conveniently located close to tram stops, ensuring easy access.
Stayed in November 2023
Reviewed: 4 November 2023
Lorenzo
ItalyNo daily room cleaning. I did nor get the tea cups washed, nor the tea bags renewed. When I asked the day after, they told me I should have asked for it.
Stayed in October 2023
Reviewed: 4 October 2023
Jayne
United KingdomHad to ask for the air conditioning to be switched on and off. Not allowed to keep the remote
Location and spacious, loved the veranda
Stayed in September 2023
Reviewed: 1 September 2023
Sandor
Hungaryno parking place around. you have to leave your car in a nearby garaga which is tiresome and expensive, you cannot even park in front of the hotel more than 2 hours on weekdays. on the other hand, this parking was not taken seriously very much by parking guards or something, we haven't seen anybody to check the parking tickets, but still, it is a problem.
the staff was very friendly and helpful. the whole atmosphere was very relaxing and welcoming, no fuss and very youthful. we can recommend especially for young people, or families.
Stayed in August 2023
Reviewed: 14 August 2023
Daša
SloveniaThere was no hot water in the morning- It might have just been a coincidence. Poorly solved air conditioning- window has to be open for hot air from AC to go out of the room.
Very clean rooms. Very nice bathroom.
Stayed in August 2023
Reviewed: 9 August 2023
Reinhold
EstoniaThey dont offer breakfast, problematic parking on the street(full). Nowhere to hang your clothes in bathroom. No cooking allowed, only ready food.
Very clean, like new. Friendly staff.
Stayed in August 2023
Reviewed: 31 July 2023
Cristina
AustriaThe bathroom was not finished, the room had no lamp on ceiling and the trash can from bathroom was not empty. Except that, everything was wonderful
Everything was fine and nice, we can enter in the room when we arrived, even was sooner than the opening hour. The people were fine and they recommend us a very good restaurant in the neighborhood. The interior was wonderful and clean and was all very nice.
Stayed in July 2023
Reviewed: 25 July 2023
Gehad
Saudi ArabiaThe hospitality
All were good
Stayed in July 2023
Reviewed: 21 July 2023
Arsic
SerbiaBad wi-fi
Stayed in July 2023
Reviewed: 26 June 2023
Ani
Czech RepublicThere was not wifi connetion in our room at all. There was not an elevator, so we had to carry our heavy luggage up to the third floor.
There was a swimming pool.
Stayed in June 2023
Reviewed: 25 April 2024
Amelia
United KingdomWhen flushed the toilet it bubbled in the shower drain. Other than that it was perfect
Lovely, very clean and pretty place. Very secure
Stayed in April 2024
Reviewed: 18 February 2024
Vlasie
RomaniaEverything is amazing, I love that place , coming back for Shure!! Thank you for the hospitality🙏🏻
Stayed in February 2024
Reviewed: 5 December 2023
Ryszard
PolandNo breakfast, no daily cleaning of rooms service
Swimming pool and sauna
Stayed in December 2023
Reviewed: 3 December 2023
Alexandra
JapanUnfinished light fittings. Shower was cold and leaking all over the floor.
Beautiful rooms and lots of space. Very unique
Stayed in December 2023
Reviewed: 29 November 2023
Sabina
MozambiqueThe room is stunning, it's a mix of classy, modern and comfortable, it's very spacious with great details and finishing touches, my girls and i loved it!! And currently planning to visit in the future. The location is great, take advantage of it to move downtown and enjoy the scenery, galleries, a few local shops, restaurants and tourist points. The staff are kind, pacient, helpful and understanding. Highly recommend! love from Mozambique!!!
Stayed in November 2023
Reviewed: 3 November 2023
Martin
AustraliaThe location is very nice. The spaciousness of the room, its cleanliness and the warm welcome of the staff from the entrance were very nice. Thank you for everything 🙏
Stayed in November 2023
Reviewed: 3 November 2023
Fernandez
SpainThe hotel was simply wonderful. We thank the staff for their service. We will come again.
Stayed in November 2023
Reviewed: 1 November 2023
Veroni̇ka
GermanyThe hotel was perfect. The rooms were extremely comfortable and the staff was very attentive. The location and service were exactly what we wanted. We were not disappointed. It was a very nice stay. thanks for everything.
Stayed in November 2023
Reviewed: 5 October 2023
Ufuk
TurkeyNone
Location, very clean, super staff, not noisy, decorations, comfortable
Stayed in October 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content