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Reviews of Doubletree by Hilton Vienna Schonbrunn 4 stars

Schlossallee 8, 14. Penzing, 1140 Vienna, Austria

#160 of 379 hotels in Vienna

Guests' Choice

Review score

Based on 1248 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    8.6

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Few amenities. Water was only given for the first night of stay. Bottles of water are usually complementary

    Good location. A few minutes walk to Schonbrunn palace and great connections to train, tram and buses to got to the inner city. Quiet and peaceful area. Overall a great place to stay. Ahmed made our stay better by giving us a great upgrade for our anniversary, with a beautiful balcony

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Excellent location, but too expensive for what it offers
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    The breakfast was acceptable (few fruits, few pastries), but the room facilities were still below expectations considering the price paid (e.g. lack of slippers, lack of hygiene products, lack of shoe accessories, access to streaming TV applications - Netflix, translation of programs in other languages, other than English, etc.) When the hotel was under the Radisson Blue brand, the price/quality ratio was much better, and these small accessories were not missing.

    The location was very good, the room was located on the 1st floor and was very quiet, the cleanliness was very ok

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Room at street side - my kid could not sleep due to noise.

    Hilton standard as known, early checkin possible.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit of empty hotel....

    Nice hotel with great location next to big park and palace

    Stayed in March 2024

  • Reviewed: 16 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    I didn't like the bathtub as shower.

    Good breakfast?

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good stay with good location.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleaning stuff knocking door at 8 am and 9 am… No water replenishment

    Quite big rooms and hotel. Parking also available

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Two thumbs UP!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Well, only think that disturb me just a little bit was the room personnel, that bang the doors early in the morning. They probably have a reason to do so, but……that was the only and very minor negative thing.

    I’am a modest person, so in my standards this hotel was great place to stay.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Loved it
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    A lil outside the city center

    Walking distance from the schronbrun palace. Clean, great breakfast and fantastic staff

    Stayed in March 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The room facing the street was not well soundproofed and you could hear cars passing by the hotel. The air conditioning/heating in the room could not be turned on, it did not work. We requested a room change and got a new one with a window facing the enclosed atrium. Here it was quiet and the air conditioning worked properly. Breakfast was rather average.

    Pleasantly furnished room. Mini self-service with drinks and snacks at the reception.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    Liked the room and hotel, but upgrade was a failure.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Hilton offered an upgrade with Balcony and Schönbrunn palace view. That was not the case. We got a balcony which lookd into the inner courtyard of the hotel. That was not nice.

    The hotel and room ambience was extremely nice and cozy. We almost felt like we are at our own home.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    10
    Recommended
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect. The room is so nice and clean. We sleep perfect. The garage is on -1. The staff is amazing. The real professionals, we feel like at home. Next time we want back in this Hotel.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior King Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The receptionist called Simone and the breakfast receptionist Anciep were the most unfriendly staff I’ve ever have experienced in 30 years of travelling around the world.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Modern, clean, efficient accommodation. Very happy overalll. We were given takeaway breakfasts on the morning of our ear
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower mediocre Radiator in bathroom noisy

    Beds v comfortable Room big Breakfast excellent

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Late check-in. Staff want me to pay already paid booking during check-in in and again during check-out. When I asked what is difference between King room and Deluxe king room, I recieved answer that there is not big difference(just coffee machine). I said that we don't have coffee and staff spoke about instant coffee option. I am okay with instant coffee(in common) but why pay more for Deluxe.

    Clean room, location, beautiful hotel

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    We stayed as a family of 4 and had 2 kings rooms,was excellent
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Good location,friendly and helpful staff,”public” parking underground,we had kings rooms and they were very nice.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    While I didn’t get to see everything the property had to offer, everything I saw was great
    • Leisure trip
    • People with friends
    • King Room - Mobility Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Nice Location, staff was great

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Reception staff! Fabulous! Well trained and competent! Congrats!

    Stayed in February 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Business trip
    • Group
    • King Room
    • Stayed 2 nights

    The area in front of the hotel bar - was quite dirty - plenty of cigarette residuals where lying arround - that doesn't fit to the overall character of the hotel.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    I like this destination!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    The staff

    The hotel is in very good location! It is near Schronbrunn Palace! There is a good public traffic connections! Very beautiful hotel!

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were very attentive, warm, and welcoming..

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    They had a pillow..At least two small pillows thank you

    Stayed in March 2024

  • Reviewed: 23 February 2024

    9.0
    Nice stay outside the city center
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Balcony
    • Stayed 2 nights

    Breakfast not that good, as expected. Room facing the lobby was quite noisy within the busy check-in times.

    Very nice location, kind staff, very good interaction even with our baby. I can say, that it is a baby friendly location - all the equipment/service we needed was provided to us. Room very nice and spacious.

    Stayed in November 2023

  • Reviewed: 22 February 2024

    9.0
    Good hotel
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night

    Everything was fine

    Good hotl on a good location in a nice area

    Stayed in January 2024

  • Reviewed: 19 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfest excellent

    Stayed in February 2024

Showing 1 – 25

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