clutching at straws but for me the hotel was a little too warm, not helped by it being a fairly mild winter this year.

I travel for work a lot and this hotel ranks amongst the best. Everything in this hotel is executed brilliantly from the food to the service.

Stayed in March 2024

The whirlpool was lukewarm warm

Lovely decor and ambiance, very friendly helpful staff, fantastic breakfast and dinner buffet. Lovely food.

Stayed in March 2024

the view in the rooms located in the new building (chalet spa), overlooking a pile of snow (children ski garden) while the photos on the site show a beautiful view...

Amazing breakfast full of choice. Nice spa area. Very comfortable bed. Friendly staff. Great location.

Stayed in January 2024

It would be good to explain how the meals in the restaurant work upon arrival. We were assigned our own table for the duration of our stay and the half board dinner is amazing value, partially served and partially buffet most evenings but this process wasn't clear to us initially. We also weren't aware what dinner would include so didn't book half board until we'd already been in the hotel a couple of days. Now that we know we would definitely book half board next time. Events were posted in the entrance hall but in Austrian only and although I speak some I couldn't always understand the signs. This was a little off-putting when it was at the entrance to the bar/restaurant because I wasn't sure if it was saying we couldn't enter.

We loved the food in the restaurant and the views from our balcony. The staff were very friendly and helpful.

Stayed in February 2023

The property is very conveniently located on the slopes of Oberlech for ski in and ski out access. large and bright rooms with exceptionally nice decor. beautiful and big spa with plenty of relaxation options. The food is great and menu is very diverse. WiFi is excellent in every place and room at the hotel.

Stayed in February 2023

classy, good location, great views

Stayed in March 2022

noice from ground floor when sleeping on first floor and family/ owners table noice when having diner

great location and interior

Stayed in April 2022

Too many stairs to get to the room, but it was just because of my sore legs.

Breakfast and multiple course dinner are beyond amazing. Lots of vegetables and meat for you to choose from. Sauna facilities, jacuzzi and relaxing room will help you to relax after the intense day of skiing. We definitely plan to come back next year to this Alpine paradise.

Stayed in March 2022

The whirlpool was a bit cold.

The food was fantastic the staff very friendly and helpful and the spa was amazing.

Stayed in March 2022

Spa should stay open longer say 9pm not 8pm.

Spa and lovely bar and evening meal.

Stayed in February 2022

Could not sleep the first night due to an outside light shining right into our room until 1.30am (see picture). Curtains are not black-out. Cheese fondue dinner was mediocre - some had the dry bread from the breakfast buffet while others got fresh bread.

Location in the middle of Oberlech - great for skiing. Modern SPA facilities (although one door handle was broken and not repaired for 3 days).

Stayed in January 2023

1. the bath room door upstairs makes a lot of noise when guest close and open with the pulling door for me, especially when someone get up early to ski, from 6am to 9am I was not able to sleep. This has improved at the top floor 2. the door closing has no sound silence function, thus in the morning, I can hear many door closing pang sound from all directions. 3. room is small with balcony, without balcony is much bigger and nicer

1. The hotel staffs were very helpful to move our room from 2nd floor to top floor, which has reduced the noise 2. when I had a little accident, the hotel staff was very kind ot offer ice bag very timely. 3. The food is always great 4. The Spa is wonderful 5. the location is great, ski to door!

Stayed in February 2022

The staff were generally great except restaurant manager who was unhelpful. As a family staying at the hotel we generally couldn’t get a table at lunch and even when we managed to get one we were shoe horned in next to huge noisy groups (even though there were quiet tables available) and the noise was so unbearable we ended up leaving and getting room service. The Bergkristal should be able to cater adequately for its hotel guests at lunch time.

modern and clean and great location

Stayed in February 2022

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Stayed in March 2024

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Stayed in March 2024

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Stayed in March 2024

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Stayed in January 2024

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Stayed in December 2023

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Stayed in March 2023

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Stayed in February 2023

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Stayed in January 2023

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Stayed in January 2023

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Stayed in January 2023

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Stayed in January 2023