The staff in the hotel were incredible. The owners were very friendly and made this 5 star hotel feel like a home. Professional yet very personalise service. It was the end of the skiing season but they treated us so well. Would come back here again.

Stayed in April 2024

Everything was amazing - from the room - big, with balcony, with a confortable bed, with an bathroom so modern and luxurious to the people working here - everybody want to help, smilling, working hard for your confort and ending with the best food we have ever had in a restaurant in Austria ! Thank you for your efforts and for beeing so great ! Good job, team !

Stayed in March 2024

All food was the best. The cuisine was exceptional and the service superb.

Stayed in February 2024

Nothing

Excellent location in the middle of town, close to all the lifts. Spacious room, comfortable pillows, very friendly personnel

Stayed in July 2023

All was great, only disadvantage that the hotel is at the main road of the village so a bit noisy.

Great family owned luxury hotel among the Alps. The hotel is nice and modern, room size perfect, bed super comfortable. The wellness are at the roof is amazing also. Breakfast fine, the dinner very delicious. The staff at the reception, wellness area and in the restaurant are very friendly and helpful. Ski slopes and cable cars in a couple of minutes walking distance.

Stayed in July 2023

The smell when exiting the elevator to the outside pool area.

The team really makes you feel home.

Stayed in July 2023

Breakfast is not for a 5 star hotel. The menu is poor and exactly the same for all week. The service is bad at breakfast, the table was not ready in every morning, you had to ask for everything, for making the table, for sugar, teaspoons, etc . It was too hot in the room and you cannot adjust the temperature, it didn' t work.

It is a very nice hotel, with a wonderful ski spa with a view from 5th floor. Close to the ski lift, there is a ski bus nearby. Very good restaurant Wine and dine at the location, excelent chef and personel.

Stayed in March 2023

Very good Excellent breakfast and dinner Spa was perfect

Stayed in February 2023

Hotel is not really skiing to door facility, which is important when you are traveling with kids. Ski school is advertised as part of hotel offer, however hotel depends on local ski schools that are too busy. It is not mentioned that you need to request from hotel to book you ski school in advance to your stay. Hotel does not have concierge service.

Rooms are spacious as well as bathroom. Breakfast is good, offering variety of fresh food. Spa area is nice, but too busy in the afternoon.

Stayed in February 2023

NA

Trendy design, spacious rooms, good food and service. Nice spacious spa with several saunas.

Stayed in February 2023

spa workers were not friendly.

perfect location and great facilities! Daniella is always great at the front desk.

Stayed in December 2022

Having to Leave

Fantastic Hotel, Family run with passion for excellence, Great staff, great food and spa facilities superb.

Stayed in December 2022

everything was perfect!

everything was absolutely perfect! And the Audi R8 that the hotel is lending was a cherry on the top of the pie :-))

Stayed in August 2022

No negative points I could mention.

The hospitality is excellet. The staff really made us feel welcome from check in to check out. Enjoying the great SPA facilities after hiking was the highlight or one of the highlights.

Stayed in August 2022

The breakfast was great and the SPA facilities excelent.

Stayed in July 2022

Too many Families with noisy children. Room Neighboors locked their dog the whole day into the room and the poor dog was crying the whole day...! Please don't allow pets in such facilities; that's a nightmare, if they get locked into the room for the whole day...!! :-(

Very nice, friendly staff; superb wellness facilities. Always good food in a truly amazing environment...!! Will come back again for sure; was not my first stay there, because of the great ambiance and the nice rooms and facilities...!

Stayed in April 2022

nothing

Everything was perfect. From the moment we arrived, the reception staff were so welcoming, the design of the hotel was beautifully simple and elegant, the rooms extremely clean and comfortable, the food was absolutely exceptional and the service was superb. On top of all this there was an amazing spa with an indoor pool, outdoor pool, sauna, jacuzzi etc.

Stayed in April 2022

Wished there was a kettle or coffee machine in the room.

Amazingly friendly and helpful staff. We arrived late and were taken care of immediately with a dinner a la carte. Location is great Mr. Gruener engagement with the guests. Special thanks to Ferenc

Stayed in March 2022

nothing

everything

Stayed in February 2022

Loud, vulgar group of men staying there.

Excellent food and great wine list, especially the Austrian wines. Service was excellent.

Stayed in January 2022

nothing

accommodation, facilities, servise

Stayed in December 2021

nothing

everything, definitely will come back

Stayed in November 2021

Amazing location, great breakfast , in fact we had half board which we really enjoyed thanks to delicious food options. Super clean and modern. Great spa. Fantastic location and knowledgeable staff giving advise on outdoor activities.

Stayed in September 2021

My room was very noisy. It faced the main street, with a club across the street. The windows should be triple glazing with sound-proof curtains. If you have a light sleep, like I do, it’s better to avoid.

Very helpful staff, good and diverse breakfast, close to the slopes, nice outside pool.

Stayed in March 2023