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Reviews of Blackhome Wien I contactless check-in

29 Neulinggasse, 03. Landstraße, 1030 Vienna, Austria

#944 of 2,790 Holiday rentals in Vienna

Guests' Choice

Review score

Based on 732 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    8.1

  • Value for money

    8.6

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 16 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Large Apartment
    • Stayed 1 night
    • Submitted via mobile

    A bed with metal parts sticking out, mom has some bruises.

    Location, beautiful room, thank you. Wow.👍

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Family with young children
    • Small Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I did not like the self check-in, maybe because it was the first time for me. Ask the place to send you the code! There is a 24 help desk so if you have any problems don't hesitate to give them a call. For the rest - just perfect! The location, the room, the bed, the bathroom, the cleanliness - not just sparkling, but incredibly clean! You have your own coffee machine in the room that works with capsules so you don't need to wonder around looking for your early morning coffee. Highly recommend the place! The city centre is just a short walk away!

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Large Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Some feeling that apartment owner try to save on it. Heater for towels is switched off, a bit lack of furniture

    Nice beds, general location, nice building, quiet

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Good choice location/facilities/price
    • Family with young children
    • Large Apartment
    • Stayed 4 nights
    • Submitted via mobile

    the room for us was what we expected.

    Facilities, clean, location. The staff helped us with tips and was very friendly

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Cosy and comfortable!
    • Leisure trip
    • Solo traveller
    • Small Deluxe Apartment
    • Stayed 3 nights

    It was all fantastic, and just what was needed for a 3 night stay for a city break!

    Fantastic shower, good kitchen facilities, very spacious, good walking distance to the inner city, quiet.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Business trip
    • People with friends
    • Small Apartment
    • Stayed 2 nights
    • Submitted via mobile

    We had problems with check in because the code that was sent on mobile was not active on day we had to make check in. Also, You have to write informations that object already have so it’s a waste of time for guests. You should make it as simply as possible to get into the rooms. Send code day before check in day and with that code enter the room. And that should work for evrebody, as it works already in other accommondations.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Small Apartment
    • Stayed 1 night

    Perfect location, easy self-service, large and clean apartment equipped in all you need for your stay.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Small Apartment
    • Stayed 4 nights
    • Submitted via mobile

    No blind on bathroom window. There is some noise from passing trains, but it did not spoil our stay. There was a problem with accessing the locker, but it was soon resolved with a phone call.

    Well appointed, comfortable and stylish flat, within walking distance of centre. Excellent bathroom facilities, with one exception - see below.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Large Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Wifi signal strength was very low

    Clean and modern apartment 24/7 help

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Did what we needed it to do, no frills, reasonably priced and not too far to walk into the old town
    • Leisure trip
    • Couple
    • Medium Apartment
    • Stayed 5 nights

    There were a few issues, the room itself needed a good lick of paint. The kitchen has minimal equipment, no extraction fan above the hob, so you get condensation on the cupboard door above which drips back into the pan - didn't feel very hygenic. Little thing - but dishwasher tabs provided, great, but no washing up liquid, so you couldn't hygienically wipe down surfaces. Fridge is tiny with no freezer section, but it fitted what we needed. Bathroom door handle came off in hand, but that was remedied extremely quickly - within 1.5 hours of reporting it. The blinds don't cut out light so if you wake up with the first bit of daylight, take an eye mask. The train track runs along the front of the property but to be fair, you kind of get used to it and it didn't keep me awake and I'm a really light sleeper, but maybe take ear plugs if you sleep lightly. The shower floor doesn't slope so water goes everywhere, and seeps out into the next room if you are not careful. You find ways of dealing with that! Also don't leave it to the last minute to collect your bags before you dash to the airport - if staff are busy on the phone, you can't get into the locker as they are operated remotely (which is great for security but not great if you are in a big rush!).

    Quiet part of town, building pretty quiet, not much internal noise. Bed was really comfortable (sofa bed not so much), staff very responsive to issues. Room pretty much as expected, compact but did what we needed it to do. Lockers to keep your bags in until you are ready to leave. Decent size bathroom. We stayed for the marathon and it was a good location to get to and from the start/finish lines.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    its nice and comfy
    • Leisure trip
    • Group
    • Family Apartment
    • Stayed 1 night

    all is good

    the location

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Perfect property for solo travelers or couples
    • Leisure trip
    • Solo traveller
    • Medium Apartment
    • Stayed 2 nights

    Amazing property for solo travelers or couples. Public transportation within walking distance. Support 24/7 is very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Great place to stay in a great location
    • Leisure trip
    • Couple
    • Medium Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The curtains were not fitted/broken in parts which meant the sun streamed in through the gaps making it so bright early in the morning it woke us up 🙄

    Great location with so many sights in walking distance. Clean bright apartment with everything you could need. Quiet location and no noise heard apart from trains going by. Would stay here again.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Large Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Modern and clean

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Small Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nearby location to train station

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    all is good, but wifi could be better
    • Leisure trip
    • Solo traveller
    • Medium Apartment
    • Stayed 3 nights

    Wifi was not secure, requires reconnections from time to time, connection is more then less good. I could work and conduct video calls.

    location and the apartment itself.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Small Deluxe Apartment
    • Stayed 4 nights

    The bathroom water pump/motor had issues twice during my stay which resulted in the electricity being down. Better bathroom piping would be nice to have.

    Nice, modern-fitted apartment. Good location to reach the city center and Schloss Belvedere. Convenient to reach by train from the airport. 24h service works fine, there are phonelines installed in the hallway for direct connection.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Large Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Needs more blackout curtains.

    Newly renovated, high end appliances, super clean.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nice place. Clean.big spaces

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Large Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioner didn't work

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 6 nights

    Wifi very bad, kept disconnecting all the time (in room 702) and there is no closet for clothes. And nowhere to hang towels in the bathroom (which is also small size and not practical). AC not working (it showed some error on the screen) and it was very hot with afternoon sun shining into the apartment through huge windows.

    Spacious modern apartment, good location

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Medium Apartment
    • Stayed 1 night
    • Submitted via mobile

    '

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Family Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The check in method was very fast and efficient.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Mini Apartment
    • Stayed 1 night
    • Submitted via mobile

    I tried to sleep a little bit after arrival and a very loud alarm started. It was the fire alarm (I dont know why it turned on). After 20min of alarm - I leaved te hotel for a walk, 'cause it was impossible to stay there, because of the alarm noise. I dont know how much it took for hosts to turn it off. When I tried to call them - the line was busy. One more think is the self-checkin machine. It doesnt have other languages than german. It is a little bit difficult to complete all the questions, when you dont understand them.

    Location and room were very nice

    Stayed in April 2024

Showing 1 – 25

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