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  5. Reviews of Hotel Bristol, a Luxury Collection Hotel, Vienna

Reviews of Hotel Bristol, a Luxury Collection Hotel, Vienna 5 stars

Kärntner Ring 1, 01. Innere Stadt, 1015 Vienna, Austria

#34 of 379 hotels in Vienna

Guests' Choice

Review score

Based on 306 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.8

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 4 May 2024

    9.0
    Classy, luxurious and superbly located for exploring Vienna.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 9 nights
    • Submitted via mobile

    The bar was a little on the small side. A dedicated lounge might be nice.

    Classy, luxurious, very attentive staff, who always greeted us politely. Superb restaurant. Superb location for access to city centre.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Always the Bristol, never anywhere else!
    • Leisure trip
    • Couple
    • King Room with Opera View
    • Stayed 1 night

    The restaurant service

    The fact the I was facing the opera house and the suite was terribly romantic!

    Stayed in February 2024

  • Reviewed: 15 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    Incredible rooms, spacious, elegant and a fantastic view of the opera house. Elegant foyer and stairs. Just gorgeous all around. The bar was very nice with the largest selection of cocktails I've ever seen Service was excellent. We got ice when we needed. A chilled bottle of champagne awaited us. Plus delicious chocolate every day. Twice a day service.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    I love the interior of Bristol! The deluxe room is huge. Turndown service with chocolate on the bed. Dinner is excellent
    • Leisure trip
    • Solo traveller
    • One-Bedroom Opera King Suite
    • Stayed 1 night
    • Submitted via mobile

    service, location, interior, restaurant

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    The stay was like being back in time
    • Leisure trip
    • Group
    • Twin Room with Opera View
    • Stayed 4 nights
    • Submitted via mobile

    Overall a bit pricey. The wall light switches ugly, decor a bit tired.

    The style, grandeur and comfort.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    Liked everything! The location is amazing, great staff !

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    Perfect vacation.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Fabulous, friendly staff. Facility were awesome!

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    A hotel with class
    • Leisure trip
    • Family with young children
    • Executive King Room - High Floor
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Absolutely fabulous time. The staff were all so happy, smiling and gracious. All were ever wishing to help. Nothing was too much trouble. The hotel was glorious in that art deco sense, so you need to want that. If you're into minimalism, then go somewhere else. It gave us a sense of that timeless courtesy and style that comes with a hotel that has class.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast is not included in the price of the room, and we had to walk a long way from the lobby to our room. People slamming the door 20 times/minute can be irritating.

    We loved it. The hotel is exquisite. Every single cm of it. Really. Stunning. It has a great and helpful staff, a variety of food for breakfast.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Wonderful place to stay.
    • Leisure trip
    • Couple
    • King Room with Opera View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing.

    Excellent location,extremely clean and comfortable with beautiful period details.Staff were very friendly and helpful.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    A beautiful hotel in a beautiful city!
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 3 nights

    ?????

    The whole experience of staying at The Bristol Hotel Vienna was wonderful. All the staff were genuinely helpful and friendly, our rooms were spacious and beautifully decorated, there was a grand selection at breakfast and the concierge were extremely helpful. The location for us was perfect, as we had planned to attend performances at the Spanish Riding School and then simply walk around Vienna. If I ever return, I will certainly choose to stay at this hotel.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    As expected.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 5 nights
    • Submitted via mobile

    If I had to nit pick I would have preferred a separate shower. Nothing else.

    The location is excellent. The subway is just in front of the hotel. This is a long established hotel with a equally long history.. The staff were nice. We only had lunch at the hotel and the burger and salad were excellent. The dinning room is good. The room we had faced the opera house and had a nice balcony. The room was good and the bed comfort was excellent. Good expresso machine in the room. Good cocktails bar downstairs with a good selection of cocktails.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Old world charm, historic and made to feel very welcome.
    • Leisure trip
    • Couple
    • Executive King Room - High Floor
    • Stayed 5 nights

    Nothing

    Best hotel we have stayed in. Faultless. Perfect location. Very good staff, who were extremely helpful. Excellent bar and restaurant. Bedroom fantastic. We will stay here again when we next visit Vienna.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Best Hotel to stay in Vienna
    • Leisure trip
    • Couple
    • King Room with Opera View
    • Stayed 2 nights

    Everything was great.

    Just infront from The Opera house and near from the best museums... The room was perfect with tho Opera House view.

    Stayed in December 2023

  • Reviewed: 26 February 2024

    8.0
    We would stay there again. super easy attending the staatoper next door.
    • Business trip
    • Couple
    • Classic King Room
    • Stayed 2 nights

    There were two trainees at the desk for check in so it was slow. Our dinner waiter was excellent, but the food was just average.

    We liked the character of the hotel. The room was very nice and it is well located. The bar is very comfortable and the bartender did an excellent job.

    Stayed in January 2024

  • Reviewed: 14 February 2024

    10
    Brilliant hotel in exceptional location where you will be pampered
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was a little soft

    The location was outstanding, smack in the middle of the city where all the attractions are But that is not the best attribute of Hotel Bristol. The staff, esp the concierge, were outstandingly helpful and effective. The Concierge got me awesome tickets ti Giselle at the last minute as well was reservations at a Michelin starred restaurant. Bravo

    Stayed in February 2024

  • Reviewed: 4 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    None

    Excellent location quite convenient to St Stephen cathedral! Friendly staff!

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 5 nights
    • Submitted via mobile

    No complains.

    Everything was perfect.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    10
    We would stay again
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Perfect location, great breakfast, sophisticated ambiance

    Stayed in December 2023

  • Reviewed: 21 December 2023

    10
    Our Viennese home away from home since years
    • Leisure trip
    • Group
    • Classic King Room
    • Stayed 7 nights
    • Submitted via mobile

    Old world style understated luxury. We have been going to this hotel for half a century and it hasn’t changed. Some will find it needs modernization but we love it the way it is! The restaurant serves typical Austrian fare and is stylish with tables far apart! Prices very fair. Excellent as well for breakfast and afternoon tea.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    10
    Step into a calm oasis close to everything. Understated posh
    • Leisure trip
    • Couple
    • Executive King Room - High Floor
    • Stayed 4 nights
    • Submitted via mobile

    Everything! Wonderful old world elegance! Many exceptional touches, fab espresso machines in room - staff is the best. Don’t stay anywhere else. Wonderful restaurant ( dine fireside!) or just have high tea. Great cozy bar. Across street from opera. Location wonderful

    Stayed in December 2023

  • Reviewed: 16 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights

    The room needs to be updated, the bar was small for the size of the hotel, missed breakfast, and was charged for coffee.....this is a famous hotel and I had a higher expectation for the price point. Rooms are sold as an upgrade upon arrival if there is availability for a better room it should automatically be done without an extra charge...as a hotel owner, this is our policy to advance if possible, which makes for a better stay!

    Location was excellent, staff was very nice, and allowed a late check out.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Historic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Bar is too small

    Staff, food, ambience

    Stayed in December 2023

  • Reviewed: 14 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Opera View
    • Stayed 1 night
    • Submitted via mobile

    The Bar at the lobby

    Stayed in December 2023

Showing 1 – 25

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