Room was too cold

Breakfast and staff

Stayed in April 2024

Nothing

The property is in a great location, right next to the main bus station and train station. I’d say it’s a 10-15 minute walk to the old town. The hotel and the room was very clean.

Stayed in March 2024

Best location Foods Facilities technology Clean room

Stayed in April 2024

The guy in the reception (I think he's the supervisor) wasn't too helpful when we asked if we can leave our luggage after check out since our flight is in the afternoon. He said in a very unaccommodating voice, that "the room is already full with the luggages so cannot put our luggages." When we asked if there are lockers in the station, he said "I don't know. Maybe", which is very unhelpful. The ladies in the reception though were cheerful, nice and helpful. One lady helped us when we asked again when the guy was gone. Thanks to her.

The location, the ambiance. Good value for money.

Stayed in March 2024

None

Natural feeling,clean ,good location,very good breakfast.

Stayed in April 2024

Our room was very warm and it was hard to sleep at night. We set the temperature to as low as it can go but the room was still very warm.

Perfect location. Loved that they had free water and fruit. The bathrooms were very modern and clean! I would come back to stay here.

Stayed in April 2024

None I could think of.

Great location, close to public transportation access. Friendly staff for check in/out. Clean and comfortable room. Breakfast was good. Free water (still/sparkling) and fruits provided all day.

Stayed in April 2024

the Air Conditioning needs to be repaired

the location is very close to the train station, the rooms are clean, the staff are friendly and very helpful. When our room's AC wasn't cold enough, our room was replaced with another room.

Stayed in April 2024

No body lotion in the bathroom but not a big deal!

Location is steps away from the train station. The room had lovely little touches like a cute egg chair and smart tv. The shower was lovely and the bed comfortable. We liked the big windows as well.

Stayed in April 2024

Hanging bubble chair is nice on 1st look for photo op, but space could be better used. A small writing table for example will be much more functional & useful. Can have free refillable water at the lobby, will be even better if there's a kettle in the room so that we can make our own tea/cof.

Great location, just across from HBF and bus station so its very convenient . Nice to have supermarkets & amenities nearby. Modern renovated room, i like it very much. Nice touch for sensor light under bed. Staffs are friendly & efficient.

Stayed in April 2024

Nice design, good breakfast, tourist information and bathroom!

Stayed in April 2024

The tootbrush is not free

Hotel is clean, modern, walking distance to the train station

Stayed in April 2024

Cannot fault at all. It’s a reasonable walk into the centre but who can complain when the walk takes you through Mirabell Gardens.

Immaculately clean. Staff were friendly and very efficient. Great buffet breakfast.

Stayed in April 2024

Very cosy, and attention to details. Amazing breakfast and very kind personnel.

Stayed in April 2024

Couldn’t fault anything!

Lovely hotel, great location with the train station right across the road. Breakfast was great and we especially loved the taco nights!

Stayed in March 2024

Staff were friendly and helpful. Hotel decor was lovely and very relaxing. Breakfast was was well worth the price. Good quality and variety. Kept us full from breakfast till dinner

Stayed in April 2024

Lack of bathroom products e.g. no lotion, can still be sustainable if provided in the same manner as the hand wash. Room wasn't as pictured, all the rooms we saw that we had booked had a hanging chair?

Friendly welcome and early check-in was allowed at a 15euro fee. Worth it if you travelled on the first wizz air flight out of London! Beautiful decor inside and outside the room. The bathroom is gorgeous with a rainfall shower and the bed is like sleeping on a cloud. Breakfast seemed expensive pp but there's a nice bakery a few doors up. 20min walk from central and directly opposite the bus and train station so really convenient. Would recommend.

Stayed in April 2024

We did not include breakfast. Believe it was good.

We did not include breakfast. Believe it was good.

Stayed in April 2024

The staffs are very friendly and accommodating. Rooms are very clean.

Stayed in April 2024

The staff very helpful!

Stayed in March 2024

Slow internet and no towel holders in bathroom.

Staff, breakfast and hotel.

Stayed in March 2024

Scrambled egg was probalbly the worst i have ever had at any hotel in the world. Bed was good, but sofabed was not comfortable. They served taco the week we visited, but they do not really have a restaurant with ala cart meny. Missing frige and a small table in the room.

Good location, Salzburg is a small city, so you can walk to most places by foot. Breakfast was decent. Bed was good. Staff was friendly. Hotel only accept cards, if you have already made withdraw of cash from ATM you will not be able to pay here. Very cosy bar/"restaurant". Free water and fruit, mainly apples.

Stayed in March 2024

The one and only issue was the noise of the air conditioning but that might just be us. It meant we had to instead open a window to cool down the room, but the noise from the road outside was a bit too noisy. I don’t think this is a huge issue, as we are quite sensitive to noise and the rest of the experience was so good this didn’t overshadow the stay.

The cocoon hotel has a great vibe, so friendly, professional team, very warm, stylish, modern and so comfortable. The team - especially Beatrice and Jimmy - were incredibly welcoming and helpful and made us feel so at home! We would have loved to stay longer and will be back! The hotel is super close to the railway station, easy walking distance to essential tourist spots and you can hire a push bike if you want to cycle rather than walk. The room was so beautifully designed, stylish and funky. Comfortable bed, excellent shower and great decor! The breakfast was so delicious, well-worth staying in for breakfast- it was very generous and suited all kinds of tastes. Particularly loved the buns with sultanas and the cheeses! Sitting having breakfast we felt so relaxed with great music playing and other guests enjoying their breakfast alongside us in the wonderful dining area. Thanks to the whole team for a great stay.

Stayed in March 2024

No kettle and limited breakfast. Limited pastries and no variety of eggs.

The property is very quaint and near the Vienna Train Station. 15 minutes walk to downtown.

Stayed in March 2024