5 Lustkandlgasse, 09. Alsergrund, 1090 Vienna, Austria
#328 of 380 hotels in Vienna
Guests' ChoiceBased on 195 hostel reviews
7.5Cleanliness
7.9
Comfort
7.7
Location
8.2
Facilities
7.7
Staff
7.7
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 2 May 2024
B
NetherlandsEverything was very clean, except the toilets were a bit smelly. Bed sheets were very clean and the blankets that they gave was very comfy. The location is very nice, very close to tram stop.
Stayed in May 2024
Reviewed: 2 May 2024
Eloy
MexicoThe facilities that the description say not all are real like the TV room and the toiletand shower, besides that the room is so small
I like that it is near to the subway
Stayed in April 2024
Reviewed: 12 April 2024
Panis
Romania-
It wasn’t a problem with the communication, everything was clear about how to get there and how to enter
Stayed in March 2024
Reviewed: 11 April 2024
Diana
Slovakia1. We came one hour earlier because of our transport and the cleaner said that we need to wait outside because they're cleaning, that was fine until second cleaner went outside and smoked and ate for the next half hour, so they practically didn't clean up to make it go faster.... 2. the biggest problem was the radiator, which was on fire and the room was so hot that you couldn't breathe, it couldn't be turned off, but after contacting the host, they reduced it at the head office 3. I didn't like that the mattresses were too flat and unfortunately you could feel every broken string, but it's manageable for two nights 4. we didn't like was communication with one of the cleaners. One day we used one of our room towels to clean the floor in the bathroom because the water was everywhere around the toilet and we didn't want to have wet socks and he came telling us to not use the room towel for cleaning floor and he wasn't very assertive. We didn't know how did he even know it was us?? and secondly I told him the reason why we did it and there wasn't different mop or towel for doing it but it was not met with understanding. 5. One of the shower doesn't work normally, the stream only comes from every third hole and alternates between cold and warm water. 6. it could be cheaper for everything this!
I like the location, very near to Metro station. I like the white vibes of the property it gives the impression of newness and purity. I like the fast communication with the property when I had a problem, so really thankful for that.
Stayed in April 2024
Reviewed: 29 March 2024
Ari
CanadaThe room was small and the kitchen a bit dirty, but due to the other guests. We also had to pay for coffee.
The place was fairly clean, the location good and the room cute. We had a kitchen and the shared shower was pretty big
Stayed in March 2024
Reviewed: 10 March 2024
Gabisiani
Georgiaok, where to start? It was hard to find the location, we went around the restaurants showing the photo they provided and they said there's nothing like nearby. I called the provided number and no answer, left a text message and they didnt answer either. After running around the block for 20 minutes with a luggage we finally made it. The walls are too thin and we were hearing everything from the next room. couldn't use heater, it only blew the cold air and our room was too small for 3 persons.
The room was clean and refurbished and had all the facilities necessary. the door locks made us feel safe. For 1-2 nights it's ok and value for money.
Stayed in February 2024
Reviewed: 3 March 2024
Ya-han
TaiwanGood location, there’s a station nearby. The shower is clean and big enough, hair dryer is included. The room is also clean and cozy.
Stayed in March 2024
Reviewed: 26 February 2024
Yuliia
UkrainePoor supply of water in the shower if both shower rooms are in use. There are no hooks in the shower room and the ventilation is quite dirty
Cozy small room. The extension cord has a USB connector - it’s very convenient
Stayed in February 2024
Reviewed: 22 February 2024
Arezoo
GermanyDishwasher, Kaffee machine defect. We had to wash our dishes and the people did not wash that clean. Just one toilet for 9 rooms. The 2 last days 15 lady with 1 toilet. We had to wait long time. Refrigerator was too dirty and with hair and rubbish 🤮🤮 the toilet door was in kitchen 🤢🤢. You eat st and hear and smell 🤮🤮. I never recommended that to someone.
Just the location.
Stayed in February 2024
Reviewed: 22 February 2024
Prem
IndiaWash room is not clean Most of the items defect
Outside not boards Difficult to identify
Stayed in February 2024
Reviewed: 16 February 2024
Błażej
PolandLack of privacy Pillows were dirty and uncomfortable Noise Window coming out for the street Automats in the kitchen
Price Extra towels Big showers
Stayed in February 2024
Reviewed: 9 February 2024
Ema
SloveniaTwo machines in the kitchen were out of order for the entirety of my stay. My room was either too hot or too cold and there was no way I could influence that on my own since the knob on the heater wasn't working. The walls were super thin and you could hear everything in the common areas, even the doors making sounds. There were only two showers for many rooms so sometimes I had to wait for 30 mins + to be able to have a shower.
Location was good, very close to the U-bahn. It was also clean and new, felt safe. It was okay for a short stay and only to spend the nights there. Perfect for one person, for more it would be very tight in the room. Okay for the price, appropriate for younger and undemanding travellers.
Stayed in February 2024
Reviewed: 4 February 2024
Zita
HungaryThe shower and the toilet were a bit run down, and even though there were appliances in the kitchen (dishwasher, vending machine and coffee machine) they were all out of order.
The room was fine, had all the basics and it was clean. Perfect for a one-night stay for a normal sized person (someone very tall wouldn't have fit).
Stayed in January 2024
Reviewed: 31 January 2024
Eydian
HungaryThe restrooms and our room were not clean and some facilities in the kitchen were not working.
The location was amazing. Near several tram stops and there was grocery stores, shops an restaurants nearby. We went there in winter and The heating was good too.
Stayed in January 2024
Reviewed: 24 January 2024
Maria
AustriaThe room was very small for 2 people, it was advertised as much bigger in the photos. Bed not comfortable, pillow very small and uncomfortable.
The rooms were clean. Location is close to U Bahn. They provide a common kitchen with a fridge and utensils, which is good.
Stayed in November 2023
Reviewed: 7 January 2024
Giorgia
IrelandRoom is equipped for 1 or 2 people rather than 3 The halls lighting is as bright as the sun and is on all night Pillows could be better There is no shampoo/conditioner or body wash. No paper towels in the bathrooms. No coffee or tea bags. Being more like a hostel it can be noisy at times
Fantastic location Easy check in and easy access Very good cleanliness Kitchen with utensils and good heating system
Stayed in January 2024
Reviewed: 23 December 2023
Larisa
Romaniathe fact that it was pretty cold inside the room, the heater was cold. In the kitchen was pretty warm.
Very clean and the fact that was close to tram and subway station.
Stayed in November 2023
Reviewed: 4 December 2023
Marta
SpainThe room was quite small for 3 people
Location was great. Very convenient to reach to the main touristic places by public transport
Stayed in November 2023
Reviewed: 24 November 2023
Aura
SpainSmallest room I ever stayed for 3 people, shared bathroom with the other rooms
It was clean and self check-in.
Stayed in October 2023
Reviewed: 16 November 2023
Rachel
IrelandVery noisy. Was kept up till 2am by people and woken again at 8 am. Couldn’t sleep properly because of this
Good price for a decent room just to sleep in and was comfy. The common areas were also quite clean
Stayed in November 2023
Reviewed: 3 November 2023
William
LithuaniaThe room was much smaller than the pictures made it out to be. Still nice to have a private space, but it felt a bit cramped.
Private rooms and clean showers. It was close to the metro station.
Stayed in October 2023
Reviewed: 1 November 2023
Stephan
Czech RepublicMattresses very poor quality. Coffee machine out of order. Only 2 toilets and showers means queuing when the place if fully booked.
Cheap, good location, clean, quiet during night.
Stayed in October 2023
Reviewed: 26 October 2023
Eduard
BelgiumIt was known that this hotel doesn't have a reception desk. OK for me. The codes for entrance to main door and room door worked perfectly, but I did not get the WiFi-code. Luckily, another visitor, staying at the hotel, could give me the WiFi-info.
Clean accomodations
Stayed in October 2023
Reviewed: 24 October 2023
Gbotima
HungaryThe heating system needs adjustment
It was clean
Stayed in October 2023
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