Rainerstraße 6, 5020 Salzburg, Austria
#26 of 127 hotels in Salzburg
Guests' ChoiceBased on 1241 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
8.8
Staff
9.3
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 26 September 2023
Marko
United Kingdomreally nice large clean rooms , roof top bar and restuarant with view of the castle. near the centre but not a busy area
Stayed in September 2023
Reviewed: 26 September 2023
Yasendri
Australiaexcellent location Spacious spotless rooms Best food at skye restaurant
Stayed in September 2023
Reviewed: 25 September 2023
Sandy
CanadaNothing
Clean, convenient location, helpful staff
Stayed in September 2023
Reviewed: 24 September 2023
Ronda
United StatesBeautiful hotel. All the staff is so nice and helpful and caring. Great location. East to walk everywhere The breakfast was fabulous
Stayed in September 2023
Reviewed: 21 September 2023
Margarita
United StatesParking was in different building.
The Hotel has a perfect location, Parking lot is a little far from the hotel but it was manageable. Beautiful room with everything you need. Big room, plenty towels, very clean shits, snacks, & water. Everyone in this hotel is very helpful, friendly and professionally responsible. The breakfast aria has a beautiful view and plenty of food choices always depend on the day you stay in the hotel. We loved this hotel and I suggest to all Americans that are used to big room hotels.
Stayed in August 2023
Reviewed: 20 September 2023
Rajkumar
IndiaHelpful and courteous staff
Stayed in September 2023
Reviewed: 19 September 2023
Tehila
IsraelShower is uncomfortable,unsafe.
The room is comfortable,very clean.We enjoy the evening time in the BAR on the roof.
Stayed in September 2023
Reviewed: 16 September 2023
Melanie
AustraliaBreakfast was only Buffett at €29 was too much for a family of four, would be nice to get a coffee and pastry only at the hotel. Plenty of nice cafes nearby though.
Loved the friendly staff, family room size and facilities (separate toilet) was excellent. The restaurant was a highlight.
Stayed in September 2023
Reviewed: 14 September 2023
Lauren
United StatesBed was terribly uncomfortable. Service at the sky bar restaurant was subpar, mainly because they were completely oversubscribed in terms of reservations and they appeared understaffed. Service, when our server actually stopped at our table, was fine - it was just very infrequent which made for a long evening (we waited almost 45 minutes for our bill, and were overcharged for several items).
Room was well-appointed and comfortable (we were in a small suite). Richard at the front desk was particularly kind and helpful. Location of the hotel is great and within easy walking distance of many restaurants, sites, and the train station.
Stayed in September 2023
Reviewed: 14 September 2023
Nicolas
SwitzerlandThe room (family room for 4 people) was small, despite the dressing room which was quite convenient. The sauna was not on at 17:30, and therefore we could not use it.
The dinner at the sky restaurant was excellent. The servie there during trhe dinner was also very good. Which was not really the case during the pre-dinner drink where it could have been a bit more friendly and forthcoming. The front desk was VERY forthcoming, helping and alos finding solutions for our challenges.
Stayed in September 2023
Reviewed: 14 September 2023
Alan
United KingdomVery soft pillows
Excellent roof top restaurant
Stayed in September 2023
Reviewed: 11 September 2023
John
United StatesNothing
Perfect location. Close to many sites, restaurants, and easy walk to train. The room was very nice and quiet. Excellent staff helped coordinate plans and reschedule a dinner reservation for their beautiful rooftop restaurant.
Stayed in September 2023
Reviewed: 9 September 2023
Richard
United KingdomI take easy to go into the hotel by the back door and think that there is no reception. It could do with a sign. It took us a minute or two to work it out
Friendly staff
Stayed in September 2023
Reviewed: 9 September 2023
Gabriela
SwitzerlandThe hotel has a great location- walking distance to the main attractions in the city. The rooms are very clean. Even under the bed ( this is where our cat first went 😄). The staff was very nice and friendly
Stayed in September 2023
Reviewed: 6 September 2023
Ramesha
IndiaBreakfast -veg options
Location was great Front desk staff were extraordinary
Stayed in September 2023
Reviewed: 6 September 2023
Zhanna
United StatesNothing.
Spaciouse room and comfortable bed. Superb location of this hotel makes it easy to get to all the major attractions within a few minutes walk. The stuff was very helpful and friendly. There are free mineral water bottles in the room and at the reception . The restaurant on the top floor has a terrace with a view of the castle. We ate all our dinners their for the very delisiouse food and great ambiance. Rich breakfast with many choices. Could be taken as a buffet or a la cart.
Stayed in September 2023
Reviewed: 2 September 2023
Harikrishnan
United KingdomNone
An excellent hotel with good sized rooms, polite staff, a good restaurant and very centrally located.
Stayed in July 2023
Reviewed: 30 August 2023
Nina
United KingdomSituated on the main road ,one way system (you must use sat -nav if coming with car ) and despite stating on booking there is no car park .They are happy to park for you for additional charges for about 30 euro per day .
Lovely hotel ,spacious room .
Stayed in August 2023
Reviewed: 29 August 2023
Ayla
PakistanGreat location. Really nice and helpful team
Stayed in August 2023
Reviewed: 29 August 2023
Karen
United KingdomA shame there is no pool but would rather have the restaurant on the roof
Fantastic rooftop restaurant and bar, good gym and great, friendly staff
Stayed in August 2023
Reviewed: 28 August 2023
Maryann
GermanyThe power went out one of the nights we were there. The staff was quick to work on it, but they reasoned that it was because the AC was blowing the fuse. So they asked if we would turn it off for the night. Didn't love that!
Location was perfect! Very helpful staff, comfy beds, clean, complimentary water bottles!
Stayed in July 2023
Reviewed: 28 August 2023
Khawlah
Saudi ArabiaFriendly staff, cleaning, comfort, the restaurant
Stayed in August 2023
Reviewed: 27 August 2023
June
SingaporeParking is in a private garage 5 mins away from the hotel.
Lovely hotel with a nice restaurant ( Pitter Garten) and sky bar. Barely 5 mins walk to Mirabell and about 10-12 mins to the Old Town. It's in the quieter part of town and there's a great restaurant ( Asia Kitchen) right next to it. Rooms were spacious, clean and comfortable for the 4 of us. Very convenient location for theatre too.
Stayed in August 2023
Reviewed: 27 August 2023
Cheryl
Austriawalking from the hotel to Aldstadt, a bit too long a walk on a summer's day
the free room upgrade, helpful receptionist (did not catch his name, tall and thin guy with spectacles) advised us where to go and where to park! of course also the free water (perfect for summer) !
Stayed in August 2023
Reviewed: 27 August 2023
Lina
Saudi ArabiaBreakfast is really limited but has a nice view.
Location was really nice in a quiet area and near tourist attractions.
Stayed in August 2023
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