Grenzgasse, 15. Rudolfsheim-Fünfhaus, 1150 Vienna, Austria
#2787 of 2,855 Holiday rentals in Vienna
Guests' ChoiceBased on 6 apartment reviews
4.2Cleanliness
5.2
Comfort
5.1
Location
5.9
Facilities
5.2
Staff
6.2
Value for money
6.0
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Showing 1 – 6
Reviewed: 28 December 2023
Lichtenstein
GermanyThis apartment is infested with bed bugs. It's a very serious thing, they stung me all over my body. They treat everything without seriousness. I feel sorry for the families with children who stayed here.
Stayed in December 2023
Reviewed: 28 October 2023
Arsimi
BelgiumWe didn't like nothing. The facility conditions were extremely poor. Went to sleep tired from long trip at around 00:30 in the morning, 30 min later, I've feelt that something is moving over my body I felt eachy...I turn on the light and discovered hundred of bed bugs over me and family members, my baby girl of 1 year and two other kids 10 &12 year old. My baby girl was bitten in several places in her neck and over her body, so as the other two kids and my wife. Tired and scared of getting any infections from this filty place, we left the apartment immediately. I informed the owner and booking.com immediately about the event of being bitten by bed bugs and the risk of infections and possibilities of carried bed bugs with us via clothes. Requested immediately to close the place for the safety of other people renting this property and also requested a refund. No refund of money received to this day (3 months ago) despite several communications with booking.com. Yes, we received sorries... but that's about it. No money refunds! I am really disappointed with booking.com about their approach to the well-being of their clients.
Nothing to like, It was a nightmare. Nothing matches in terms of hygiene with photos posted in booking.com
Stayed in August 2023
Reviewed: 3 July 2023
Nadia
SwitzerlandWell, I should have read all the comments on this offer. I had an early and very unpleasant wake up. There were bed bugs in all the flat!!! I got bitten pretty bad and let me tell you, that is not pretty. The problem sadly is already known for a longer time. Read the comments! The flat was cleanish, I would say. The floor was sticky as there was used too much cleaning product and also the table and all the other surfaces had marks. If they got rid of the bed bug problem and instruct the cleaning staff properly, the flat would be ok. As for the area and the building itself, I didn't feel safe, and I came back early as I would not have felt comfortable as a solo female traveller to go home by dark (or late night). In the end, they gave me half of the price back.
The contact person is the only positive feedback I can give regarding this stay.
Stayed in June 2023
Reviewed: 22 February 2023
Michał
PolandThis building seems to be a social building for the poor people. We had dirty sheets from previous tenants. Someone just put it together nicely, but it was crumpled, someone's hair was lying on it. The floor was sticky. The smell in the large room was strange. The host was apologizing via whatsup that it was the cleaning company's fault.
Stayed in February 2023
Reviewed: 21 April 2023
Din
CroatiaThere are no comments available for this review
Stayed in April 2023
Showing 1 – 6
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