It was not clear from confirmation we will get one large apartment with there bedrooms . Confirmation we got was for two apartments. Doors to the bathrooms was not possible to close .

We got an apartment with three bedrooms - was large and well equipped. Hotel has also large indoor children room which was very close to the our room and we enjoyed it . Spa was about 12-15 minutes to walk through the park.

Stayed in February 2024

Well, I understand that hotel is not new - but some areas there reminded me scenes for scary movie, or may be school or hospital from old times. I think basement, stairs, sauna could be refreshed/renovated I understand, that theses things can be hardly fixed that easily, but giving 8, not 9 because of the internet. WiFi coverage is ok but internet was terrible. I had to switch back to mobile one because it was not possible to use it properly.

Interesting hotel, even if it's 3 star hotel - I felt like it was a famous place in the past. Rooms are very large, restaurant has space for many guests, breakfast is above expectations comparing to other hotels we stayed in Austria. I like that the hotel has a free underground parking, which is indeed a great bonus in a winter time, especially during snowfalls. Included ticket in termes - is something special with access to all zones and included parking there.

Stayed in February 2024

Cigarette smoke coming in, if balcony open.

Nice and quiet, good sleep. Big rooms. Parking, Bergbahn and spa included, which made the price very attractive.

Stayed in July 2023

Bar was shut due to sick leave for the entire week we were there.... No electric chargers for vehicle Only one side of bed had plugs Shower was very small if you were over 1.90m Shower temperature in the mornings fluctuated a lot Had requested a quiet room, were placed next to kids playground.

Breakfast was amazing Entry for the Therme included Parking lot Seilbahn included

Stayed in June 2023

We paid for half board but the dinners were bland and limited. The decor was dated and looked like it could do with a revamp.

The breakfast was good. The price included free access to the Alpentherme throughout our stay which was excellent.

Stayed in June 2023

the only thing I have to say is that in the toilet room there was a bad smell of food coming from the restaurant from ground floor. we stayed at 3 rd floor.

location , very confortable beds , nice and friendly staff. And also the benefits that you have due to the Gastein guest card are really great.

Stayed in June 2023

We were here in between the saisons, so the guests were rather a bit old :)

Very well located hotel in the walking distance to the Alpentherme. Your whole staying you have free entrance due to the Gasteiner Card to the therme. The hotel is rather old, but they try to do their best to give it a modern touch. The beds are very comfy, the bathrooms renovated.

Stayed in April 2023

The sofa bed used by the child was uncomfortable. It would be nice to have a family room with a single bed.

Free underground parking, spacious rooms and views, comfortable double bed, welcome drinks and buffet breakfast, Alpentherme Spa available on the day of check-in and check-out

Stayed in April 2023

Friendly staff and rooms very clean. Nice view on the mountains, amazing breakfast Buffet.

Stayed in January 2023

The overall condition of the facility was lower than expected, the building and it's rooms deserve some face lift by now. The radiators are VERY noisy and sometimes can wake you up during the night.

Very friendly staff in the restaurant and bar, very close to the Alpentherme and the entry fee was included in the price. Quite nice food buffet during the breakfast and dinner.

Stayed in February 2023

Limited hours services

Nice view, quite Location

Stayed in December 2022

Very cool terrace with a nice view.

Stayed in November 2022

Big room with all the facilities you need, great breakfast, nice team. The location is very good just 5 min walk from the center. They have private parking and discounts to attractions in the area

Stayed in October 2022

Our stay could have been much better if the stuffs are friendly and nice.

Perfect hotel facilities. Very nice Mt. View.

Stayed in August 2022

There should be more power sockets available in the room.

A spacious room, rich breakfast, very close to all facilities and Alpenthermen. Very nice staff. A garage with easy access to the rooms.

Stayed in August 2022

breakfast is totally simple and i dont feel excited to have breakfast there.. no more choices.. cold food.. i would recommend not to book with breakfast to save money too

location and view

Stayed in August 2022

The images at the booking.com web page are confusing - e.g. the swimming pool is not in the hotel, but in the thermal bad, which is at about 10mins walking distance from the hotel (despite included in the price of the accommodation). We´ve had half pension prepaid and the meal, especially the breakfast, was very monotonous. Dinner was much better but the drinks, neither non-alcoholic, were not included in the half pension price.

The hotel is located in a nice village with thermal bad, entrance fee as well as funicular fee were included in the accommodation price. We really loved the area - the thermal bad is awesome and the whole valley with other villages is beautiful, great for hiking, there are fantastic mountin views. We would like to come back in winter :)

Stayed in July 2022

breakfast was great and the rooms are much bigger than expected. its a nice short walk through the park to the spa and village center. staff are friendly and it was a great location for a short break.

Stayed in July 2022

all good

good

Stayed in July 2022

The mattress was too soft.

Great view from the balcony to the mountains. Underground parking is free. Great breakfast and dinner. Alpentherme and Cable Car included.

Stayed in July 2022

everything

the view and room is large , breakfast is excellent only the old man who guide us to the breakfast!! he is very serious without smiling!!!

Stayed in July 2022

Absolutely nothing...

The breakfast was amazing. Great choice of fresh food plus hot cooked food.

Stayed in May 2022

found some hairs in the shower stall when we checked in, so there’s some room for improvement, other than that we enjoyed our stay!

Good value for the money, staff was pleasant, we travelled with a dog, the room was very spacious so that was super nice, good location next to the park, breakfast and dinner was buffet style and very good with a good amount of choices!

Stayed in April 2022

Very spacious room, lovely view, good breakfasy

Stayed in February 2022