Ski depot and boots place are separate, breakfast can be more various. Would be nice to have more respectful staff.

Excellent location

Stayed in February 2024

One small detail (otherwise everything was really great): no place to hang clothes while putting/removing skiboots in the “skiboot room”.

Perfect location, right off the slope. Great value for money. Clean, kept in good state. Hospitable staff.

Stayed in February 2024

Spa you would like better

Close to slopes and great food

Stayed in January 2024

The reception staff were extremely helpful and welcoming.

Stayed in December 2023

Automatic lights in the ski room that the sensor was behind the door so when you were sitting down to take off your boots it would keep going off.

The amazing and warm staff who went out of their way to ensure our stay was special. The first night we missed dinner and they prepared a cold plate for us. Every dinner we had special attention over the holiday season.

Stayed in December 2023

Far from center, room too small

Breakfast and dinner included

Stayed in September 2023

The staff was somehow reserved. We expected more hospitallity attitude.

Food

Stayed in August 2023

The rooms were all in all quite small. This is not i a huge problem but the price therefore is on the higher side. Although I do think that Zell am See is more expensive than the surrounding villages. Rooms are also very noisy. You can easily hear the neighbouring room talk, use the bathroom, hear the TV. I think isolation can definitely improve.

The location of the hotel is quite good. You are situated a bit outside the busy Zell am See city center and close to the cable tracks leading up the mountains.

Stayed in July 2023

The room was too small, there was no lakeview

The staff, the location and the breakfast

Stayed in July 2023

The patio faces directly the ski room, a heavy traffic area in the morning and late afternoon. Curtains and windows shield you from gazes but not noises.

Cozy and comfy, with an easy access to the piste and 71 bus stop. Brilliant food and exceptionally kind staff, willing to go to great lengths to accommodate your special needs and make you feel at home.

Stayed in March 2023

The dinner options.

The room and the location of the hotel. It was 3 minutes to the ski resort.

Stayed in February 2023

Wellness center wasn't really that big. No entertainment at night. No room service.

It was very clean and quite. Location was very close to the rental stores and ski lifts.

Stayed in December 2022

Bus service in the evening hours to and from the city

Excellent service, nice people, clean room.

Stayed in September 2022

The hotel team was very nice and friendly. The breakfast itself and the variety of meals & snacks were awesome.

Stayed in August 2022

Very nice location, colleague & view

Stayed in July 2022

First, the flies in the dining hall were harmful. Secondly, it is preferable to have different types of fresh fruits.

I loved the beautiful view of the hotel.

Stayed in July 2022

nothing to dislike, all perfect

I liked the location, the view to the lake is amazing, very calm and quite, close by the skiing locations. the staff is very friendly and welcoming. breakfast is full of variety and satisfying for all. highly recommended for all most everyone. the staff who is handling the breakfast are very professional

Stayed in April 2022

No tea/coffee making facilities in the room. Maybe this is an English thing, I would have brought travel kettle if I had realised about this.

Excellent room, although we had paid a bit more for the larger space so this was as expected. Lovely breakfast and varied, healthy evening meals. Wine quite expensive. Location good for the ski lift, we did get the bus (1 stop) up in the morning but could ski back very close to hotel. Not much in the way of shops or restaurants nearby, not an issue for us as on half board, but consider this if expecting to eat elsewhere in the evenings

Stayed in February 2022

Nice staff, great location, great views of the lake while close to the gondola

Stayed in January 2022

Good food, location for ski, free parking. Excellent breakfast and heated room for ski equipment

Stayed in February 2022

Last bus around 18:00 from city to Hotel, 1,6 km walk uphill to get back in the evening or take a taxi

Great location to go skiing, breakfast, nice rooms

Stayed in February 2022

Room was very clean but it would be better not to have shared balcony. Food, especially dinner was excellent, we enjoyed. Staff was friendly. It is not ski in/out as advertised. The hotel has common room for ski and ski boot storage but unlocked and w/o the hotel liability. Since it is cca 150m far away from the ski lifts we used ski depot on the ski lift station. Despite that wrong information about ski in/out we recommend such nice small hotel.

Stayed in January 2022

1. espresso and cappuccino for extra payment for breakfast! From regular automatic coffee machine. Unusual for expensive hotel; 2. no toothbrush, no bathrobes, no shaving kit in rooms; 3. reception does not work 24 hours. Be aware when you are planning to check in at night time.

1. good location 2. free parking 3. nice view

Stayed in January 2022

The room did not fit the description. It is not a ski-in, ski-out hotel (definitely not with kids going to the ski school) The sofa bed in the living was of poor quality (and was sold to us as a separate bedroom)

The food was good (especially the soups). The main bed was good.

Stayed in January 2022