I don't like the decor of the rooms, but that is just me...

In the centre of the village. Hotel personel perfect. They opened the sauna and the pool just for us. Food was tipical enough and different everyday.

Stayed in February 2024

When we came in there was not very pleasant man on the reception (the lady was exceptional), but perhaps it was momentary.

Emanuel was perfect.

Stayed in December 2023

Nothing

Excellent breakfast and dinner rooms

Stayed in September 2023

Waiter was rude to us and made us feel very uncomfortable.

Facilities are of great standard!

Stayed in August 2023

Nothing.

Everything was great and we had a very nice stay!

Stayed in July 2023

The room is not like in the pictures, it was more a 3 stars than 4 stars. The room was not cleaned completely everyday, we didn't have shower gel in all the 4 days of our staying.

Very warm and helpful staff, every time we ask them for instructions and advices, very nice indoor pool. Large rooms.

Stayed in August 2023

a little pricy but in general it's the market price

design of the hotel, sauna and pool, and breakfast is very nice

Stayed in August 2023

All was great. It is a little bit far from Salzburg but that is perception.

The staff was really nice! From bartenders to cleaning personel, all had just one goal: helping us and make us feel welcome. The sauna was great, swimmingpool fantastic and the food (breakfast and dinner) was very good!

Stayed in August 2023

N/A

We made a late online booking and even though we were arriving after the hotel's "official check-in" time, the staff called us to say they will arrange access for us afterhours. We also asked if it is possible to have a couple of beers waiting for us in the room - lo and behold there was a bucket full of ice with beers put in our room. Room was spacios, clean, well equipped, super comfortable. Hotel itself is absolutely lovely. Breakfast was amazing.The staff is friendly, most helpful : the lady at the reception was asking us which direction we are taking to continuo our travel and then proceeded to check live webcams and road info to provides us with the most recent status update. Hotel's location is superb too. I can only speak in superlative terms about the hotel.

Stayed in July 2023

Excellent food and choice

Stayed in July 2023

Internet connection via wifi was horible!!!

Stayed in March 2023

Nothing to complain about. Maybe it would be easier to find one's breakfast table if one did not need to walk around all about five rooms in the restaurant until one finds the one assigned and marked by a card with the name - it could be told before the first breakfast. Swimming pool not pleasant for elderly when children keep jumping into it. All room facilities listed on booking.com except the coffee machine are there in the room..

Double room on the 3rd floor was really comfortable and had a fascinating view. Excellent choice and quality of both hot and cold food offered for breakfast. Location is central. Cozy furnishing. Professional and nice personnel.

Stayed in March 2023

Nothing to be mentioned

Everything

Stayed in March 2023

It is a pity that the beds are all double,it would be good to be able to split the bed to make two singles to avoid having to use a "made up bed" in the sitting room.

Breakfast was ample and good quality. The room was good with a good balcony. Bathing facilities were good.

Stayed in February 2023

slow Wi-Fi

very friendly staff and good food at their restaurant, great spa area

Stayed in January 2023

-

Everything was great. 😁

Stayed in December 2022

Unbelievable breakfast

Stayed in December 2022

the employees are very friendly, a very romantic hotel with a wonderful warm atmosphere and excellent food . a feeling that takes you to the time of a fairy tale 🥰

Stayed in December 2022

I was late and was badly welcomed my the bartender! I explain him that I I had a bad and harsh trip. I asked him if there was something to eat. I asked him for some nuts!! I asked him for a little beer and he said right away that I could not drink it there. He did not gave me amynuts. He did not ask me for my luggage or to help. I walked to my car to the parking place and he put the lights our at the parking spot. I walked in total dark there!! So rude!! Really so wrong! The next dat I told the lady when I paid. She was kind and polite, bit did really not asked what happened. She said that she would forward it, but it did not look like that she took it very serios. For a 4 Star Hotel this was really not good and I felt, as tired as I was after a long 1010 km ride with accidents, traffic jam etc. treated badly!! Further I forgot my Electric Hair straitener on the balcony. It was there bevissen it had to cool down. Nobody called me about that. Very Strange as well! So the service level is belog 4 stars!!

The Location, the interior, the room, the excellent breakfast, the cook and waiter in the morning. Even the cleaning ladies were very nice and helpful!

Stayed in August 2022

standard rooms have two transparent windows between the bathroom and the room

great food, very nice spa

Stayed in August 2022

The pillows were terrible. None of the family members slept well while we were there. The pillows are very flat and uncomfortable.

the hotel and surrounding is beautiful. Very nice, attentive staff.

Stayed in August 2022

Everything! Been loving the place since our first visit back in 2008. Great to see that they keep expanding their offers and that I was able to use their charging station (especially delighted that I incurred no additional cost) for charging my car. Arrived after hours, but check in smooth as it's very nicely organized. Very generous buffet breakfast with ample healthy choices. I now look forward to our next visit on our way back from the Mediterranean.

Stayed in July 2022

A sign or bell on the rear door would have avoided me wasting 4 hours trying to gain access initially as I appeared to unknowingly have approached the hotel from the rear.

Ample quality breakfast. Room was accessed easily by lift and well fitted and heated, you had to accept 3X lots of church bells from 7am! Dinner was either a la carte or a buffet style eat as much as you like. Quality and service was immaculate.

Stayed in March 2022

The water in the pool could have been a degree warmer. The resting place in the sauna area is a degree or two too warm. Beds could be more comfy.

Size of the room is great, the pool and sauna are very pretty. Tea and apples at the wellness are great. Table tennis is a great addition. Breakfast is super.

Stayed in March 2022