Schulerstraße 14, 01. Innere Stadt, 1010 Vienna, Austria
#74 of 380 hotels in Vienna
Guests' ChoiceBased on 1340 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
9.9
Facilities
8.6
Staff
9.6
Value for money
8.8
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 October 2023
Beverly
United StatesPerfect location receptionist at front desk extremely helpful with recommendations would definitely stay again at this location
Stayed in October 2023
Reviewed: 17 October 2023
Leonid
Israelvery good breakfast and hotel place into city center
Stayed in October 2023
Reviewed: 17 October 2023
Patrick
United KingdomVery friendly staff, great location.
Stayed in October 2023
Reviewed: 16 October 2023
Darbinyan
ArmeniaEverything is excellent
Stayed in October 2023
Reviewed: 16 October 2023
Clare
United KingdomBrilliant location. Staff were very helpful and efficient
Stayed in October 2023
Reviewed: 13 October 2023
Kimberly
United StatesGreat location, staff was extremely helpful and pleasant.
Stayed in October 2023
Reviewed: 11 October 2023
Pauline
United KingdomGerman trains!! Beyond awful ! NightJet from Brussels was four hours late into Vienna. No communication about the delays. No buffet car either. Return trip , our train time altered by an hour ( earlier) Again no communication as to why. We were given new tickets, but a further series of delays left us stranded in Brussels after missing our Eurostar to St Pancras. Had to book a hotel which wasn’t cheap! Never ever again will we travel Europe by train!!
Everything about Vienna was more than fantastic. Loved every minute.
Stayed in October 2023
Reviewed: 11 October 2023
Odine
SingaporeGreat location, very clean and lovely receptionist.
Stayed in October 2023
Reviewed: 9 October 2023
Jacqueline
United StatesWonderful staff loved the rooms Good locatio
Stayed in October 2023
Reviewed: 9 October 2023
Wayne
AustraliaThe staff were amazing, they go over and above to help you!
Stayed in October 2023
Reviewed: 9 October 2023
Mike
New ZealandLoved that the horse drawn carriages went past our open window - don't get that everyday! Breakfast was impressive! Very good location - easy walk to St Stephen's cathedral and old town sights. Therese, on reception, was very friendly and helpful. Separate toilet was a bonus.
Stayed in October 2023
Reviewed: 8 October 2023
Rita
CanadaVery big and heavy room key.
Perfect location, very big and spacious room, very nice and helpful staff, very clean. I rated it 9 out of 10 because of a few minor cons. Due to central location it is very noisy at night ( but if you want to stay in the very center of city you have to sacrifice). Also, the room key is very big and heavy, so you have to leave it at the front desk whenever you leave the hotel.
Stayed in October 2023
Reviewed: 5 October 2023
Roslyn
AustraliaExcellent location, very close to Stephanplatz. Excellent staff - well looked after. Comfortable room.
Stayed in October 2023
Reviewed: 5 October 2023
Fernando
United StatesLocation
Stayed in September 2023
Reviewed: 4 October 2023
Rjx33
Belgiumvery friendy and responsive service very well located close to the Stefan dom plenty of (very) good restaurants close by
Stayed in September 2023
Reviewed: 3 October 2023
Conrad
United StatesLoud street noise at night
Fabulous breakfast, location and staff. Nice bathrooms.
Stayed in October 2023
Reviewed: 30 September 2023
Odine
SingaporeGreat location, nice and clean and spacious room. Very relaxing
Stayed in September 2023
Reviewed: 29 September 2023
Mohamad
Saudi ArabiaCheck out is 11 AM
The hotel is right behind the big church in Vienna. Everything is a walking distance.
Stayed in September 2023
Reviewed: 27 September 2023
Jennifer
AustraliaThe pillows on the bed were very soft and uncimfortable
The breakfast was excellent
Stayed in September 2023
Reviewed: 27 September 2023
Tami
United StatesThis hotel is a great location! It’s very clean and comfortable. The front desk people are so nice and helpful! We would stay here again!
Stayed in September 2023
Reviewed: 26 September 2023
Jeffrey
United StatesThe only thing I can think of is the clunky key for room access, but as a boutique hotel this could also be seen as a feature
Nice sized room with comfy bed. Large bath with full sized tub. Plenty of closet and shelf space. Plenty of plugs for your gadgets. Friendly and helpful front desk staff. Very good breakfast offered, we took advantage of it once during our stay. Hotel located close to attractions, restaurants, shopping and subway entrance.
Stayed in September 2023
Reviewed: 26 September 2023
Donna
AustraliaN/A
Everything about our stay here was excellent - the staff were most helpful - the position to the main tourist area and restaurants was spot on. No hesitation in recommending this a hotel to anyone and wouldn’t hesitate in staying here again.
Stayed in September 2023
Reviewed: 26 September 2023
Chacón
IsraelI was in the first floor, view to the street. I felt the room a little bit small. No iron for the clothes.
The best location, awesome breakfast, warm people
Stayed in September 2023
Reviewed: 25 September 2023
Maryana
AustriaEverything was perfect
Stayed in September 2023
Reviewed: 24 September 2023
Gergommi
FinlandThe breakfast could have a larger variety of frood already cut for the guests.
The location was excellent - near Stephanplatz and almost next to A. Mozarts living place. There are many restaurants, bars and city landmarks nearby. The staff are very friendly and customer oriented. I would love to visit again!
Stayed in September 2023
Lovina, Indonesia
Cesson-Sévigné, France
Corunca, Romania
Mount Maunganui, New Zealand
Saint Petersburg, Russia
Milan, Italy
Szklarska Poręba, Poland
Kaohsiung, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content