Janis-Joplin-Promenade 26, 22. Donaustadt, 1220 Vienna, Austria
#98 of 379 hotels in Vienna
Guests' ChoiceBased on 649 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
8.4
Facilities
9.0
Staff
8.8
Value for money
8.7
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Fernando
BrazilThe cost of breakfast could be cheaper.
The Hotel has comfortable rooms and very friendly staff. It is very close to a metro station. My wife and I really enjoyed our stay and recommend it as an excellent option in Vienna.
Stayed in April 2024
Reviewed: 4 May 2024
Baiba
LatviaUnfortunately the cleanliness in the rooms was quite lacking.
Nice location and great rooms with nice views. The room had all the needed necessities. For us the bonus was, that they welcomed dogs for free! The staff was super welcoming and helpfull!
Stayed in May 2024
Reviewed: 4 May 2024
Magdalena
SlovakiaToo much heating
Everything: room comfort, facilities, views, location, staff, breakfast...
Stayed in April 2024
Reviewed: 3 May 2024
Vanja
SloveniaRoom could be cleaner- dust on the tables.
Great location- right nect to the metro. Very good breakfast with lots of choice. Dogs free if charge.
Stayed in May 2024
Reviewed: 1 May 2024
Biljana
SerbiaLittle outside and expensive parking
New, clean
Stayed in April 2024
Reviewed: 28 April 2024
Pouya
Poland-I was not too fond of the breakfast as a part of my stay. It was ordinary, which has immense potential for improvement. -The biggest negative point is related to the hotel's location, but being close to the metro station makes it okay.
+The best part of this hotel was the friendly behavior of its staff. After check-in, I wanted to change my room to another with a van in its Bath 🛁 and they easily did so. +The other great point was its free minibar. +There was an item in the lobby in which you could grab fruit, tasty water, and sweets and go. +The view of my room was spectacular +The room service was on demand which means if you want it you should tell them in advance. I like it anyway. +Easy check-in, easy check-out
Stayed in April 2024
Reviewed: 26 April 2024
Tudor
RomaniaSpacious, minimalist design, the bed was amazing. The view from our room (16th floor) was good (not on the lake side). The metro station is right where you exit the building, very easy to commute. For parking - there is a parking garage very close for just 4,50 Eur / 24h.
Stayed in April 2024
Reviewed: 25 April 2024
Sidlir
AlbaniaWe had forgotten to pay for the breakfast in advance. The lady was very rude to one of my friends who doesn't speak English and she demanded for the payment to be made cash immediately at the restaurant, while everyone was eating. First time that we experience something like this.
The hotel was new, clean and comfortable. Nice view from 11th floor.
Stayed in April 2024
Reviewed: 25 April 2024
Bachir
AlgeriaThey didnt lie on the photos 😀 look exactly the same, no filter was used, bravo 💯👏🏻
Stayed in April 2024
Reviewed: 19 April 2024
Igor
CroatiaEven after re-asking several times by e-mail I was not able to get invoice which is really strange as it has happened to me twice in this hotel.
Stayed in April 2024
Reviewed: 17 April 2024
Tawan
ThailandThere was a minor stench in the toilet, but it went away after a couple of days.
I really enjoyed my stay. The staff were very helpful. Wi-Fi was very fast. The room is very modern and clean and had a nice lake view. Keep in mind that it is quite far from the city, but it is right next to the train station so travelling was easy. The rooms can only be cleaned upon request, but that was never a problem for me, during my three day stay.
Stayed in April 2024
Reviewed: 16 April 2024
Oleh
UkraineIvan best front desk employee ever. Hotel was super nice.
Stayed in April 2024
Reviewed: 15 April 2024
Wolff
AustriaEverything was perfect. The location is 40 minutes from the center but peaceful, quiet, and beautiful.
Stayed in April 2024
Reviewed: 13 April 2024
Alois
RomaniaA little bit far from Viena, but excellent connection via U2 underground, 20 min to center!
Good parking, excelent room , breakfast and amenities! Extremely clean! You should ask if you want cleaning of the room!
Stayed in April 2024
Reviewed: 8 April 2024
Laura
RomaniaI couldn't stay longer
The bed/the view
Stayed in April 2024
Reviewed: 6 April 2024
Magdalena
SlovakiaJust rather strong heating, and we couldn't do much about it. My husband liked it though.
The hotel has excellent facilities, a very comfy bed, super tasty breakfast, and is in a very good location, right next to the subway. And of course it is pet friendly, which was the main criteria for us. The staff, Ivan, was very nice and helpful.
Stayed in April 2024
Reviewed: 6 April 2024
Massimo
SpainI got a very good and relaxing sleep, almost brand new hotel with an "eco" approach. More wood, less concrete means less chemicals somehow. Soundproof room and very good quality bed made my rest really excellent. No noise at all. Ivan, at the reception, was very attentive. Free minibar the arrival day has been a little plus.
Stayed in April 2024
Reviewed: 31 March 2024
Adam
MaltaUltra expensive parking, go next door for 4euros a night not 20euros.
Everything - beautiful, modern and clean.
Stayed in March 2024
Reviewed: 25 March 2024
Alexandra
RomaniaThe drinks from minibar was free
Stayed in March 2024
Reviewed: 22 March 2024
Meijerhofers
LatviaThe location is perfect, 1minute walk to the metro station from which you can get anywhere in the city with transfers. You can easily get to the airport with just 2 trains in about 1 hour.
Stayed in March 2024
Reviewed: 20 March 2024
Karolína
SlovakiaThe parking was really expensive but there is parking house right across the hotel for 1/5 of the hotel price. Also, there was nobody on reception in the morning.
Breakfast was really nice, lots of variety, location in Seestadt was perfect.
Stayed in February 2024
Reviewed: 15 March 2024
Mehrte
Norwayperfekt it was delsiose
Stayed in March 2024
Reviewed: 14 March 2024
Dalia
Austriatoo far away from the center
the room design is pretty good, very clean and a good atmosphere
Stayed in March 2024
Reviewed: 11 March 2024
Roberto
HungaryNothing
Perfect location away from the center.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content