Annenstraße 43, Gries, 8020 Graz, Austria
#34 of 60 hotels in Graz
Guests' ChoiceBased on 324 hotel reviews
8.2Cleanliness
8.9
Comfort
8.6
Location
8.8
Facilities
8.4
Staff
8.9
Value for money
8.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 March 2024
Jony_
Czech RepublicFor the parking price of 17 euros/night you need to go back and forth to the reception to get the keys to the garage. Very inconvenient. It would be nice to automate the process.
10 min from center. Breakfast. Friendly stuff
Stayed in March 2024
Reviewed: 2 March 2024
Paula
BrazilThe only annoyance was that water cloggs in the bathtub.
Everything was very good, especially the convenience of check-in.
Stayed in March 2024
Reviewed: 8 December 2023
Carmen
AustriaBreakfast room was a bit draughty. The breakfast was ok but nothing special.
Very close to the train station and excellent public transport connections. Very friendly staff at reception.
Stayed in December 2023
Reviewed: 1 December 2023
Anna
Czech Republicnear the city center, clean, possibility to check-in late at night, good breakfasts, kind receptionist
Stayed in December 2023
Reviewed: 30 November 2023
Gottfried
Germanygood service, good breakfast, nice people
Stayed in November 2023
Reviewed: 6 November 2023
Andrea
United KingdomThe hotel was OK, but it would benefit from some general upgrade. The room and common areas are dated, carpet in the room is old (at least in my room, cannot comment the status in other rooms), when I walked in I opened the window because it smelled "dusty". The building may have some interesting features but the general look is something to work on...
Staff was kind, room was quiet, location good, not too far from town centre and the price was right
Stayed in September 2023
Reviewed: 16 October 2023
Siriphan
AustriaConvenience and nice room
Stayed in October 2023
Reviewed: 22 September 2023
Lars
Czech RepublicConveniantly located just outside a tram sop with lines to the old city/centre. Walking distance to railway station. Easy check in, very helpful receptionist telling how to go to the opera later in the evening. City maps available. Nice clean room, good bathroom.
Stayed in September 2023
Reviewed: 16 September 2023
Bryan
AustraliaN/A
Room was comfy, and clean and had everything I needed.
Stayed in August 2023
Reviewed: 15 September 2023
Philip
United KingdomThe bed could have been a tad wider.
Location. Stayed here before several times.
Stayed in September 2023
Reviewed: 6 September 2023
Ioan
RomaniaThe floors were screeching, but that’s about it.
The room was spotless, we had parking, staff were helpful and friendly, the self check in was nice all the amenities you needed, all in all great stay.
Stayed in August 2023
Reviewed: 25 August 2023
Duy
VietnamThe floor need to be upgraded, the sound made when go from toilet to bed. Internet is sometime quite slow. No kettle in the room and should consider that
Location is a good thing and nice staff
Stayed in August 2023
Reviewed: 20 August 2023
Robert
United KingdomCleanliness.
Stayed at the place the second time. Everyone at the hotel is very helpful, location is the best. Comfortable with good access to the city.
Stayed in August 2023
Reviewed: 17 August 2023
Anna
FinlandThe location is not th best in the city. Near the train station, but all problems related to that also included.
Breakfast was good. I loved to have the opportunity to use a bicycle during my stay.
Stayed in July 2023
Reviewed: 8 August 2023
Bernd
United Kingdomnice location, nice staff, nice hotel to stay in (and the airconditioning was very much appreciated!)
Stayed in July 2023
Reviewed: 7 August 2023
Evgeny
GermanyWifi did no work at all
Spacious room with four windows and still good sound isolation, spacious bathroom, nice wooden floor, comfortable beds
Stayed in August 2023
Reviewed: 2 August 2023
Margarita
LithuaniaA little loud at night from the street.
Nice hotel, near city center. Great breakfast.
Stayed in July 2023
Reviewed: 24 July 2023
Tadeu
Brazilbathroom us small compared to the room size.
goodocation close to station large room and they have free bycicles goos breakfast
Stayed in July 2023
Reviewed: 6 July 2023
Bilal
GermanyNot Applicable
Location, spacious, well appointed and comfortable rooms
Stayed in July 2023
Reviewed: 2 July 2023
Igor
ThailandRoom on ground floor and pricing. Totally over-priced
Location
Stayed in July 2023
Reviewed: 30 June 2023
Victor
RussiaNothing
Everything was OK. The room was clean and comfortable. The lication is good. I recommend
Stayed in May 2023
Reviewed: 28 June 2023
Simon
United KingdomBreakfast overpriced but plenty of selection if you like meats and cheese
Large spacious room, hotel in a decent location and secure overnight parking.
Stayed in June 2023
Reviewed: 19 June 2023
Ana
ItalyWe were given rooms on the 4th floor, but the lift only goes up to the third, so if you have heavy luggage or mobility issues, ask for a room on the 3rd floor or below. Also, be aware that the reception closes at 8pm, on weekdays and 4pm on Sundays, so if you have a problem after those times you may not get it solved. We had two issues: the hot water wasn't working one evening, so we had to wait until the following morning to have a shower. And in one of the rooms the main light switch was faulty, so we couldn't turn the lights on. There was no way of contacting a technician, so we risked having to spend the night in darkness. Fortunately we managed to fiddle with the switch and get it to work. All in all, is a pleasant hotel, but I don't think it's a 4-star hotel: a 4-star establishment would have a 24h reception .
The hotel was close to the centre and generally good. The breakfast was very good, with a range of choices between sweet and savoury. The room was comfortable, and the staff very pleasant and helpful (when they were there).
Stayed in June 2023
Reviewed: 10 June 2023
Jayant
Indianothing that I can mention
good location and helpful staff
Stayed in June 2023
Lanark, UK
Vergiano, Italy
Kassel, Germany
Paris, France
Lech am Arlberg, Austria
Berlin, Germany
Vidin, Bulgaria
Sveti Juraj, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content