Adolf-Kolping-Straße 12, 5020 Salzburg, Austria
#64 of 126 hotels in Salzburg
Guests' ChoiceBased on 607 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
8.1
Facilities
8.6
Staff
8.7
Value for money
8.3
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Sekaran
Saudi ArabiaI forget to take my jacket while leaving. Then I sent an email for recovery. Hotel did not address any response still yet.
Breakfast - Excellent Location - Good and access to all nearby area. Room - River and Mountain View - Very good
Stayed in April 2024
Reviewed: 20 April 2024
Mihai
RomaniaCold at night (3-4 degrees C in April) and no heating, normal for Austria Also not properly cleaned in some areas.
Within walking distance of trade fair center
Stayed in April 2024
Reviewed: 15 April 2024
Annalise
AustraliaBuffet breakfast, location, washing machines
Stayed in March 2024
Reviewed: 10 April 2024
Shely
Israelthe breakfast wasn't good, not a lot of option, had a few types of cereals and that's it.
the room was very clean and big, worth the price.
Stayed in April 2024
Reviewed: 5 April 2024
Zdencis
Czech RepublicWiFi didn't work at all first day/night. No fix, no discount, no compensation.
Quiet area close to the city. Clean room. Good breakfast. Free parking.
Stayed in March 2024
Reviewed: 4 April 2024
Alexey
GermanyNo wlan connection in the room
Breakfast, location, rooms, touristic information
Stayed in April 2024
Reviewed: 3 April 2024
Mallesh
United Kingdomall was good related to the hotel except breakfast options for non-red meat eaters.
Location - this is not in the city center. you need a taxi to reach city center which might cost 10 euros each way. It is still worth considering the peaceful location to get sound sleep at night. Breakfast - Do not expect a extravaganza breakfast selection but can feed to full tummy. Veggies may have just couple of options. Room - is really good and clean. Bathroom and toilet separated which gives good use when you are with family. you have a microwave in the suite. Food - Food wise, there is no restaurant in the hotel or in the near vicinity. You have to order online or take a ride to the city center (HBF) which has options to eat. No super market nearby. Hence suggest to get water and other amenities just after setting in the room. Staff - really helpful and they have explained very well on how to spend our short trip and what to see within short time. City - Please note that most of the shops including super markets close by 7pm. Hence you might have to spend hefty amounts to buy water etc from the restaurant. I would recommend to get grocers before 7pm. you will also have few options in terms of Food and drinks after 7pm. Its a beautiful city to explore and enjoy You might need at least 5 days to explore the city (2 days) and near by attractions (3 days). I would recommend Salzburg over Vienna to visit. Must visit places with family (all attractions close by 6 pm): 1) Old city 2) Mozart Birth place 3) Mozart Living house 4) Stroll across the River 5) Fortress Hohensalzburg (need full day) 6) Dom Church and other churches around the old city Near by attractions (full day for each attraction): 7) Salt mine 8) Hallstatt town 9) other mountain/ski attractions
Stayed in March 2024
Reviewed: 22 March 2024
Mihailo
SerbiaVentilation in both the bathroom and WC did not work. It can get stuffy...
Simple but functional suites. You get all you need in them and the value for the money is great.
Stayed in March 2024
Reviewed: 20 March 2024
Jack
United KingdomThe breakfast was not particularly good. The selection was quite limited and the breads were stale.
Clean hotel with friendly, helpful staff. Good size, well appointed rooms that were quiet and fairly comfortable.
Stayed in March 2024
Reviewed: 16 February 2024
Lucie
Czech RepublicClean room , nice location.
Stayed in February 2024
Reviewed: 23 January 2024
Danijel
SloveniaBig balcony with view on the river and mountains, cca 20 minut walk by the river to old town
Stayed in December 2023
Reviewed: 22 January 2024
Catieli
Dominican RepublicThere's no restaurant in the hotel for lunch and dinner, only for students, teachers who live in the Kopling Hotel so we had to get out for each meal besides breakfast.
It's easy to go downtown by walking or by train because it's close to Itzling train station and there are O-bus stops near in the neighborhood.
Stayed in January 2024
Reviewed: 19 January 2024
Sudheer
NetherlandsNo staff available at night
Was good breakfast, near to the city center
Stayed in October 2023
Reviewed: 8 January 2024
Bruno
HungaryEasy parking and good breakfast
Stayed in January 2024
Reviewed: 6 January 2024
Fpsanti
SwitzerlandNothing special to complain about. I'd give it 10 stars if it was a bit cheaper.
Nice clean room with balcony and a view. Breakfast with good amount of choices. Location not far away from Salzburg city center.
Stayed in January 2024
Reviewed: 4 January 2024
Matej
SloveniaThe bed was not so confortable.
Location is ok. You have to use bus or car to reach the center city. Otherviews the location of hotel is not pleasent for walking around. Hotel was excelent, breakfast is really really good with pleanty of choices.
Stayed in December 2023
Reviewed: 4 January 2024
Evgeny
NetherlandsLocation requires travelling to highlights of Salzburg. The room did not have radiators. When I asked a receptionist how to heat the room I was given a second blanket.
Spacious room, modern hotel, good quality mattress. Also it is really good sound-proof insulation
Stayed in December 2023
Reviewed: 2 January 2024
Małgorzata
PolandVery poor breakfast
Stayed in December 2023
Reviewed: 30 December 2023
Jakub
PolandVentilation system does not work well.
Separate bathroom from the toilet. Super kitchenette, spacious room. Tasty breakfast from 6am. Big and free parking!
Stayed in December 2023
Reviewed: 30 December 2023
Carlos
SpainThe Hotel is far from the center, almost 3 kilometers, and public transport communications are poor. It is not possible to use the gym (despite having it).
University residence with a part used as a Hotel, with functional, clean, but gloomy-looking rooms. Friendly staff and excellent breakfast.
Stayed in December 2023
Reviewed: 23 December 2023
Lučić
Croatia-
Very clean,parking plot in front of hotel, good value for money.
Stayed in December 2023
Reviewed: 20 December 2023
Halyna
UkraineNo plates and cups in the kitchen, there was a tee pot, but no tee bags. It would be nice to have it.
Clean room, new furniture, fast check-in, nice neighborhood.
Stayed in December 2023
Reviewed: 18 December 2023
Tanita
South AfricaLocation and breakfast
Very clean, modern and spacious - good value for money
Stayed in December 2023
Reviewed: 28 November 2023
Helen
AustraliaIt’s a good 30 mins from town and 10 mins walk from public transport. Kitchenette dud not have dish cleaning cloth or detergent
Modern clean quiet, nice location looking over the river, kitchenette, social enterprise philosophy .
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content