Although no smoking, there was often the smell of smoking when you entered the lift to come down in the morning.

Fantastic location for easy access to all tourist attractions. Great breakfast! Lovely room with a large bathroom and bath which I had requested.

Stayed in May 2023

Great hotel, location, staff, breakfast, all perfect!

Stayed in April 2023

Friendly and professional staff and most importantly the location. It's in the center of Vienna.

Stayed in April 2023

The location was excellent and the hotel nice and friendly. Maybe a bit pricey, but it was a central location. We were a little disappointed with the breakfast which was very basic for the price, but again with a small hotel I can understand it’s not cost effective to provide a huge variety. As a result we tended to get breakfast out instead, much better quality for a fraction of the cost

Stayed in April 2023

curtains didn’t cover entire window, vey very bad acoustic, could hear everything from the room above and the rooms in the same level.

beautiful design, perfect location

Stayed in March 2023

Some points of attention - The temperature within the hotel was quite high; when entering our room we turned on the airco for a few minutes. - Breakfast was fine, but we missed freshly squuzed orangejuice for this rate.

Location is perfect! Nearby Stephanochurch, shops and restaurants. Walking distance to subway 10 minutes. Also comfortable beds, nice shower and toilet separate from bathroom. Clean rooms and last but not least friendly staff.

Stayed in March 2023

We arrived late and the person checking us in was a little abrupt and unfriendly and we had problems working out the heating and air conditioning in the room. It did not cause too much of a problem though. Coffee was not replenished in the room and when we asked, the person didn't understand us and delivered more sugar. The fridge was on the floor and as there was underfloor heating the fridge stayed warm.

The hotel was lovely, situated well. Breakfast was more than adequate and always topped up as things ran low. All staff were friendly and also the hotel was very clean.

Stayed in February 2023

Wi-Fi is weak signal

clean

Stayed in January 2023

Spacious, well decorated room which felt very warm and cosy during a few cold January days. They very kindly upgraded us which we appreciated. Great location for walking around the city - close to restaurants and shops but the street itself is fairly quiet. The staff were friendly and helpful.

Stayed in January 2023

Bathtub was too small. This is the only negative thing about my experience.

Room was great. It was clean and comfortable.

Stayed in January 2023

Breakfast just ok. The personnel in the breakfast room could be a bit more kind and careful.

Great location and comfortable room.

Stayed in January 2023

Price was very high for value provided.

Great location and friendly staff. Spacious room and clean.

Stayed in December 2022

I didn't like the pillows, couldn't sleep well with them, too soft but it might just be me!

Nice hotel, friendly staff, nice rooms. Really good location.

Stayed in December 2022

i found a gross black hair in my shower. i am blonde and hairless!

Location is ideal and staff amazing. Ben at front desk is super helpful.

Stayed in December 2022

Great location! Room was very clean.

Stayed in December 2022

lovely staff and very welcoming

Stayed in December 2022

The mattress of the bed was very soft, very uncomfortable.

The staff very helpful. Bathroom, shower ,water pressure excellent. Breakfast was good

Stayed in December 2022

Quite expensive for a small hotel. Noise from corridor could be heard.

Comfortable spacious room

Stayed in December 2022

The Receptionist (Frank) was extremely welcoming and helpful and attended to our every need. We could not fault him. He booked everything we requested with a smile on his face. It was a nice touch to get afternoon tea and biscuits. Also to be able to ask for coffee at any time even though there was a coffee machine in the room. The hotel is very central. If you imagine Vienna as a Spiders Web the hotel is in the very centre. Public Transport is very easy to use and cost effective but everything is within walking distance from the Hotel.

Stayed in December 2022

great

Stayed in November 2022

It was more of a B&B than a hotel, with limited facilities and a pretty small breakfast choice. On the second floor it was too light in the room at night due to a missing piece of curtain and the proximity to the street.

The location is excellent, 2 minutes walk from the Stephanplatz cathedral.

Stayed in December 2022

The price was extremly high for what you get (315 € for one night without breakfast or parking)

Location direct in the middle of city Cosy room and comfortable bed

Stayed in November 2022

Excellent location, walking distance from all major sights

Stayed in October 2022

There was a problem with the shower head - it was a bit leaky, a five minutes work for someone with the right tool (and simply replacing it would have done too). We informed the front desk on the first day and they told us they'd sent the technician, but it hasn't been fixed during our entire eight day stay. It was no big deal though, and we haven't mentioned it again to them.

The location is perfect (it was our second time there). The staff is friendly and helpful, especially towards little children. The breakfast is very diverse, tasty, fresh, and elegantly set. The place is very clean and tidy. After checking out we could leave our luggage for an entire day with no extra charge and with a generous smile.

Stayed in October 2022

The only two negatives are: As an old building the hallways are very loud and you can hear a lot of doors slam etc from your room at night. Such a small thing but the pillows are really poor, so so soft I couldn’t sleep on them, but that is personal preference I know.

Fantastic location, literally could not be more central. very helpful staff. My room was relatively small but perfect just for me and very clean and well kitted out.

Stayed in October 2022