Noise travels in this old building. For the most part it was not an issue, but one morning construction in another part of the building started at 7 am which was not very pleasant. The other guests were polite during my stay and I didn't hear them most of the time.

The staff were accommodating of me arriving early. I was able to drop my bags in my room and change even though it had not yet been cleaned from the previous guests. The location also can't be beat!

Stayed in April 2024

There was construction in some part of flat. I saw this on their instagram account. I asked before

Location is perfect, room was clean, quite, safe and big enough.

Stayed in March 2024

The front staff wasn’t very tentative, fighting in front of costumers and I got charged twice. I had already paid and they charged me a second time. The hotel did return the money a few weeks later.

The location is great and it is on top of a night club!

Stayed in January 2024

We could have been informed about the renovations. The elevator was wet and smelly.

The location is superb! if you are interested in sightseeing and museums, you can hardly find a better location. The cheapest underground parking in the area is only 400m away. WiFi was stable and fast. The staff was very friendly.

Stayed in February 2024

The property is under reconstruction , so there is a lot of noice and dust.

It is in the perfect location.

Stayed in February 2024

The team is working very hard on renovations and we’re excited to stay again and see the final products.

The location is fantastic and provided a very short walk to the Ball at the Hofburg. Apartment was very clean and comfortable and staff was super helpful, even ironing a shirt for me at the last minute.

Stayed in January 2024

The breakfast was good, but located outside the hotel.

The location is excellent. The room is spacious.

Stayed in December 2023

Excellent location,.near sisi museum, walking distance to attractions and shops. The apartment is clean and great for family.

Stayed in December 2023

The room was ok though the bed and pillows were pretty soggy and there was no minibar in the usual sense ie one with a fridge. In truth its not really a hotel in the normal sense rather a number of self catering suites located in the old Palais Palfrey which is now in multi use. hence why you have to pay a breakage deposit which is refunded albeit it takes a good 2 weeks to get your money back. It would be a lot better I am sure if you have a self catering suite but as we had just a standard room we had no access to hotel facilities. However as it is so centrally located there are plenty of places to go to eat or get breakfast.

The location is excellent, and its relatively cheap compared with most other centrally located hotels. The staff were friendly and helpful.

Stayed in December 2023

No breakfast that is included or is to be separately paid

Location in the heart of Vienna

Stayed in December 2023

Nightstands beside the bed would be nice, for placing glass of water, phone, …You have to place it on the floor

Great location, friendly staff

Stayed in December 2023

The fact they took the money twice and this was in the TC's which clearly I didn't read which I guess was my own fault so be careful as the owner was quite rude about it online. But I cant really complain as the place was lovely and the location was perfect didn't and we were hardly in the room. Money was eventually returned so all good in the end.

Wasn't included

Stayed in October 2023

The only thing I didn't realize is that staff aren't on site 24 hours. Just during the check in and check out. But they do give you a text contact for if you need to reach someone.

The location is just so central to everything I wanted to see which was perfect! Also the staff was helpful to stow my luggage at an early checkout when I had some morning excursions and I was able to come pick them up later in the afternoon.😊

Stayed in September 2023

Nothing

Good location from tourist perspective.

Stayed in November 2023

Breakfast was to be included but was not.

Stayed in November 2023

Very noisy music below on Saturday night

Great location, lovely room, comfy bed

Stayed in November 2023

Staff are friendly, very good location. Very recommend to stay

Stayed in November 2023

Location, you are so close to everything!

Stayed in November 2023

There was no air conditioning and if you open the windows there is way to much noise outside to sleep. The shower is incredibly small and the opening to get in requires you to slide in sideways.

The room was nice, comfortable bed and in very good condition

Stayed in September 2023

While the location is excellent. Coming with a car it really a headache, as the parking cost is very high. It is definitely not a 4 star hotel, and some of the items in the room are not so high quality (loose switches, misaligned cabinet doors). But I can overlook these as the price was quite good.

Compact room and in the heart of the city. The free goodies in the room (small champagne, chocolate) really made our day. It was also quite convenient to have a kitchen in the double room.

Stayed in October 2023

It is not really a hotel. As others have said, it's a number of rooms on the second floor of what is a commercial, albeit beautiful building. The ground floor is used as a nightclub on Saturdays, so expect very little sleep until appr. 4am in the morning, unless you are a heavy sleeper. On the first floor there is an events space holding live classical music concerts, which could be a plus for some people. There is a general feel of continuous work being carried out on the floor and the building. Our room for some reason, possibly due to lack of proper ventilation and the whole arrangement of the floor, was extremely hot, which made it quite difficult for me to sleep, even on a late October's night I was tempted to keep the windows open. We didn't have breakfast so cannot express an opinion. There was a couple of coffee shots in the room, but these were not replaced after use, or was there an espresso machine, just a kettle. The "hotel" has a weird policy of managing payment on their side, which means you need to allow them to directly charge your credit card, and they charge you a significant amount as a deposit as soon as you book, on top of your actual booking amount, which you wait to be refunded after your stay. I am still waiting for it, I've been told it can take up to 14 days for it to come through, which I don't understand and have not experienced in any other booking before.

The location was the best you can possibly ask for when staying in Vienna. It is really really central, within a couple of minutes walk to the State Opera, St Stephen's Dom and Spanish Training School. We stayed for three days and did not have to use any public transport at all. Belvedere Scholl was the furthest we had to walk and that was a half an hour's pleasant walk. The room we had was spacious enough for a family of four, with all the amenities required, everything was new, it was clean and the cleaners would come in every day to replace used towels. The people at reception was polite and helpful.

Stayed in October 2023

Small lift and building was multi purpose but once you got into the room it was adequate.

Great location, spacious room, good bathroom.

Stayed in October 2023

The beds were extremely soft to the point of being uncomfortable.

Perfect location, reasonably large room, friendly staff.

Stayed in October 2023

Central location made it hard to arrive by car. Felt like we needed to drive through areas we weren’t allowed to.

Central location was nice for walking.

Stayed in October 2023