Innstraße 22, 6020 Innsbruck, Austria
#46 of 72 hotels in Innsbruck
Guests' ChoiceBased on 310 hotel reviews
8.2Cleanliness
8.9
Comfort
8.4
Location
9.1
Facilities
8.1
Staff
8.8
Value for money
8.2
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 July 2022
Bruno
GermanyThe blanket was a bit small for me.
Excellent location in the heart of Innsbruck. The staff member for check-in was helpful and smiling, the staf members at breakfast were also very helpful and nice, the breakfast was quite nice! The safe free parking is a plus.
Stayed in July 2022
Reviewed: 25 July 2022
Jose
SpainThe pillows were quite bad. We booked three rooms and in two of them the shower didn’t work so well
The owners were very helpful and friendly. Breakfast was very good. And it’s just a short walk away from the City center.
Stayed in July 2022
Reviewed: 21 July 2022
Quinten
NetherlandsDue to the weather the room on the top floor was very hot
Free parking
Stayed in July 2022
Reviewed: 15 July 2022
Aki
FinlandBit too warm in the summer since there is no air conditioner
Excellent and just refreshed rooms.
Stayed in July 2022
Reviewed: 10 July 2022
Uschi
United KingdomBit noisy at night, but stops at some point.
Wonderful location, very helpful owners. Breakfast is ace! Rooms are spacious and the bed very comfortable.
Stayed in July 2022
Reviewed: 6 July 2022
Shana
United StatesOur only complaint is the the pillows were uncomfortable.
The breakfast was great. Our room was spacious, clean and quiet.
Stayed in June 2022
Reviewed: 4 July 2022
Terence
IrelandNothing !
Stayed in rooms just two minutes walk up the road from Hotel very modern and bright block . Has underground secure parking Which is the reason we stay here as we travel by motorcycle. This Hotel is very central and a 5 minute walk into centre.of Town. Breakfast was good and staff helpful. Small fan in Room came in very handy. Stayed in hotel before and would stay again.
Stayed in July 2022
Reviewed: 22 June 2022
Rob
Netherlandsthe hotel is next tot the city center. Very friendly people. easy to stay. parking in the garage .
Stayed in June 2022
Reviewed: 31 May 2022
Shane
EstoniaGreat location, lovely staff, excellent breakfast choices, very spacious rooms, offers parking 80m away hihhly recommend
Stayed in May 2022
Reviewed: 30 May 2022
Wayne
United StatesGreat location, parking available, very nice breakfast
Stayed in May 2022
Reviewed: 19 May 2022
Dieter
GermanyGood location for visiting the city. Friendly and very helpful stuff.
Stayed in May 2022
Reviewed: 3 April 2022
Christine
United Kingdomnothing
Rooms very clean. breakfast was excellent. The owner was friendly and helpful.
Stayed in April 2022
Reviewed: 22 March 2022
Elisa
FinlandSmall, simple, plain room. There was no A/C so the room got very hot and you couldn’t really keep the window open because of the traffic noise.
Easy location and free parking in a garage. Ok breakfast.
Stayed in March 2022
Reviewed: 5 March 2022
Angela
NetherlandsBathroom is a little bit small, other than that everything was very good.
Great location, free parking next door, friendly receptionist and clean and comfortable room. Perfect for a short or a longer stay in Innsbruck :)
Stayed in March 2022
Reviewed: 27 February 2022
Ildze
BelgiumAll was good, maybe some facilities may require some modernization and refurbishment but nothing really disturbed the stay.
Location is excellent, just on the riverside 5 minutes walk from old town. Room is with an nice, traditional twist and well thought details(blind curtains), comfy bed and pillows, breakfast relatively simple but everything of very good quality and very nicely served coffee. For very affordable price it was nice to see that the owners are not trying to save on the quality or comfort, the opposite was the case.
Stayed in February 2022
Reviewed: 2 January 2022
Kelly
Spain- Wifi in the room, but it was weak/slow. - Bathroom door is like a closet door (not much privacy).
- Very friendly and helpful staff - Good breakfast - Comfortable beds - Good location - Great windows that completely silenced the noise of the street when closed
Stayed in January 2022
Reviewed: 2 January 2022
Hitesh
GermanyToilet - there was no exhaust and it was not comfortable to be the second one to use it
Pro Staff - very great and helped with all the things we asked for Room - clean Breakfast - good Location - great
Stayed in January 2022
Reviewed: 2 October 2021
George
CanadaExpected a little bigger room.
Almost everything. Great staff, tasty breakfast, free parking, comfy beds. Fantastic location, just a few steps from old town.
Stayed in October 2021
Reviewed: 30 September 2021
Milka
United KingdomVery clean and pleasant waiting staff
Stayed in September 2021
Reviewed: 26 September 2021
Ingrid
Austriathe staff is very friendly. very good breakfast
Stayed in August 2021
Reviewed: 11 September 2021
Stephane
SwitzerlandBeautiful new rooms in the secondary building.
Stayed in September 2021
Reviewed: 24 August 2021
Vik!
ItalyNothing really. All was ok.
If I understand correctly, the hotel was founded by the grand-grand father of the current owner, and she's still owning and managing it, together with her husband. To me, this is amazing and deserves noticing. Location is extremely valuable: easy to reach and to depart from, and 5' walk to city center (a pleasant walk by the way: along the river, and through a small and joyful, alive park). The owners have been extremely friendly and helpful; staff was warm and nice. Our room was very nice, with a nice view, confortable, and functional.
Stayed in August 2021
Reviewed: 20 August 2021
Denisa
Czech RepublicN/A
Breakfast, free umbrellas to borrow on a rainy day:)
Stayed in August 2021
Reviewed: 16 August 2021
Adrianus
NetherlandsGood location, city is just a few minutes walk. Nice breakfast. Parking was good organized.
Stayed in July 2021
Reviewed: 15 August 2021
Katalin
HungaryParking is at a different location, not very inconvenient, but good to know. It was very noisy, beacuse the hotel is on a main street, and basically it never gets quiet there. On Thursdays, around 6 am. they empty the trash cans on the street hecking loudly.
Breakfast was fabulous, very comfy beds and modern bathroom. I really liked the style and the location is very good, a few minutes walk from the historical center, surrounded with restaurants and pubs!
Stayed in August 2021
Sneek, Netherlands
Punta Cana, Dominican Republic
Buenos Aires, Argentina
Val di Zoldo, Italy
Ustrzyki Dolne, Poland
Thorigné-dʼAnjou, France
Asuncion, Paraguay
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content