some hooks to hang towels and clothes in the bathroom would be handy.

Stayed in February 2024

The spa area.

Stayed in February 2024

Unfomcortable pillows Missing any heating in the room to dryout wet clothes and shoes

Friendly staff, great location close to the lift/slopes, spacious room with a lot of shelves, Kids entertainment, wellness areál, swimming pool

Stayed in January 2024

--Location and the way to the hotel is not well marked. This is a general Austrian road construction issue, they don't put proper signs. Absolutely unprofessional and the AT authorities should stop charging city tax. Hotel must complain to local authorities and resolve this perennial issue.

--Breakfast + Saturday Buffet Dinner --Sauna area --Price to comfort

Stayed in October 2023

The food in the hotel is pretty normal, and one can't really say that it is with decent quality.

Perfect location with a spectacular view. A soccer field is right next to the hotel so the kids can spend their energy there.

Stayed in June 2023

Staff (kitchen, reception) is kind, friendly, smiling, big support - the biggest advatage of this hotel

Stayed in July 2023

Food was excellent

Stayed in April 2023

My biggest complaint is the breakfast time. Starting at 8:00 is completely inconvenient and it is also the only reason we will definitely not return to the hotel. I think the standard 7:00 would be more adequate. Additionally, I don't understand why we had a buffet for dinner the first night, however, later on this was no longer an option - it was the buffet that was advertised. The food was excellent and I have no complains about it. And i would also expect at least free watter for dinner.

I liked the free parking, I definitely liked the room cleaning every day, wifi was available everywhere.

Stayed in March 2023

Breakfast could have been served earlier than 8 since you travel to other ski areas as well. Coffee machines were very crowded at breakfast which was annoying. Maybe complement with brewed coffee.

Overall a very good stay. Good service, nice food and a facility in a very beatiful surrounding.

Stayed in February 2023

perfect location in small skiresort, directly next to slope.

Stayed in January 2023

The playroom could be equipped better. Also the stuff there was not active and experienced enough .

The view, wellness, food was amazing!

Stayed in June 2022

The room size is quite small, especially with kids. The sofa bed and the main bed were almost touching each other with no room to move around. the sofa when converted to a bed was blocking the access to the balcony. The dinner times from 18:00 to 20:00 are quite short, especially when they stop refilling and you had to constantly ask for stuff. The kids play area in the basement is very dark and minimal (We did not use it, but just to manage expectations for others with small children)

The pool and kids Sauna were great. They are next to each other so very convenient. The Sauna for Adults was also good. Staff is great and very helpful. They explained the access to the Kaunertaler Gletscher. The place is a ski area so worth a visit and even if you do not ski, the drive to the top is worthwhile. The Hotel is next to ski pistes so hopefully if you get there in the ski season then this Hotel is fantastically placed for skiers. The hotel lounge is great where you can relax after dinner, have a few drinks and is child friendly.

Stayed in April 2022

starting breakfest only at 8 o´clock is too late, especially for skiers...

the eating, both breakfest and dinner, was excellent the wellness was very enjoyable

Stayed in March 2022

The staff was friendly, but rather unpersonal and reactive.

The rooms, the facilities and the location.

Stayed in March 2022

Food was sufficient but not the best we have had in half board; good for the value. Initially when we arrived there were many young children so just know it is definitely more of a kinder/family hotel. We wished they would have seated us with some distance to other families as many tables were empty and our area seemed packed... just due to pandemic. Other measures kept us safe and fine.

The room setup was perfect for us with 2 adults and 2 children (pocket doors which closed to a space with 2 couch/twins for the kids) and we had a lovely view of the area. Half board was easy, convenient and decent. Breakfast had many egg options which isn't always the case in Europe. The kinder buffet was nice for the children, one option for them. Our favourite meal was the Tirolean buffet night and it was so nice to always have a salad bar as an option. The location was perfect with the ski shop next door and lifts a walk away! The staff was lovely and incredibly hospitable which made the experience so wonderful!

Stayed in January 2022

In the evening there was a lot of noise outside our room.

Amazing food offered. Super kid friendly

Stayed in August 2021

Disappointed because the sauna is shut down on saturdays and other days it is on only from 16pm and we booked from friday to sunday. The problem was that opening hours of facilities were not clearly stated when we booked. Only on their website the opening hours of facilities like kidsclub, swimming pool and Sauna were written in small sentences and not clearly declared. So on our stay we could not enjoy sauna at all. The reception and even the manageress were not really friendly, incompassionate and not helpful at all. Upon request the manageress did agree on using the facilites after checkout, but restriction was that we could not have the bathrobes or towels from the rooms. Which meant, we would have no towels until 16pm that day the Sauna opens!! Really not courteous at all. One evening was buffet in the restaurant, which overall was lacking. The dishes were tasteless.

Menu dinner on the first day was good. Staff in the restaurant and Kidsclub were super nice. Rooms were bit small but ok.

Stayed in January 2024

My family and I informed the hotel about our late dinner arrival (8:30 instead of 7:30) due to unexpected delays, requesting arrangements for food. Sadly, upon arrival, our message was overlooked, and no dinner provisions were made, despite it being included. The receptionist's rude and unapologetic attitude added to our dissatisfaction, leaving us hungry after a long journey with a 4-year-old and friends.

exceptional kitchen and bar staff. Their dedication and skill not only enhance the overall dining experience but also contribute significantly to the warm and welcoming atmosphere of the establishment. A truly enjoyable stay with delightful culinary offerings!"

Stayed in December 2023

The personel was not good, the receptionists didn't seem to know much and were very slow. The breakfast didn't open before 8.00, which meant we were ca 50 guests standing in the lobby just waiting for it to open. This also means that we didn't reach the ski resort in time to get a parking spot - because the breakfast didn't open in time! NOT good for a ski resort hotel.

The dinner was okay, note great, but considering what we payed it was acceptable. The breakfast was good.

Stayed in March 2023

The sofa beds were great for children. The vehicular on the mountain charges €8 for using a card so use cash. Check which runs are open to decide if it suits your families skills.

Half board included a great breakfast and a 5 course well planned and beautifully cooked evening meal. The wellness centre was a good pool and saunas to suit all requirements. Staff were conscientious in checking your drink charges for the evening meals were accurate and table service was quick and efficient for the many courses. Individual group needs were always effortlessly supported. Reception was amazingly supportive for multiple enquires, day sightseeing planning and organising transport.

Stayed in December 2022

Very nice place for hiking.

Stayed in September 2022

The children's area is old smelly and dirty. You can not put a little toddler on the floor. The bouncy castle is not available at all times. There is a slide that is of no use. For any older children above 4, it is not interesting and for younger ones, it's not practical. The area looks dark on full sunny days. The breakfast/dinner is just mediocre. Even for the price, it is not worth it.

The location is fantastic. 10 out of 10 for the location. The sauna and steam bath are good for couples. The room was not too bad and the bed was comfortable.

Stayed in September 2022

There was nothing that disappointed us at the hotel. Mattheas worked very hard to ensure the hotel and his team were 'on point.'

The staff at the hotel was amazing. Mattheas has created a great team that is attentive and friendly. Daniel and George were great at taking care of us each day in the restaurant and bar and by the end of the trip had become wonderful friends who knew my daughters by first name giving hugs and candy each day. The location of the hotel is amazing for outdoor lovers; situated on the side of a mountain near a chair lift there is plenty to see and do. I highly recommend the three wheelers which were a huge hit for my family. Also, the little sports store next door was super! They had a great selection for a small shop and Tobias, the owner, was always helpful. This entire trip was one of my family's favourites.

Stayed in June 2022

No serieousness about customer requirements. We specifically asked for "Gluten-Free". Before booking the reception confirmed that it is possible BUTT nobody was serious about it. WLAN was bad.

The bar area of the restaurant.

Stayed in April 2022