Imbachstr. 5, 5710 Kaprun, Austria
#14 of 26 hotels in Kaprun
Guests' ChoiceBased on 202 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
8.6
Facilities
9.0
Staff
9.2
Value for money
8.5
Free WiFi
9.4
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End of dialog contentReviewed: 22 March 2024
Natasha
United KingdomStorage could have been better thought through, not enough useable storage.
Breakfast and dinner were fabulous. Amazing variety and service.
Stayed in March 2024
Reviewed: 14 March 2024
Einar
Norwayall good with our stay, but felt cheated by Booking.com, since they only booked for 6 persons even if I had asked for 8 so we had to pay much more for the stay than anticipated
Stayed in March 2024
Reviewed: 6 March 2024
Radmila
United KingdomUnfortunately food was big disappointed compared to last year Very limited options, very repetitive. We got very bored after the 3rd day and had to eat out. The food was very disappointing to be honest.
Everything was perfect Rooms are big and nice Very nice and helpful staff It was our second stay here We booked again here as we had really nice stay first time
Stayed in March 2024
Reviewed: 21 February 2024
Vassattila
HungaryThe weather was terrible but that's really not the hotel's fault. 😎
Hotel staff was extremely kind and helpful mainly the Hungarians. Breakfast was quiet good, dinner was varied and delicious. Wellnes area is really great and well equipped.
Stayed in February 2024
Reviewed: 8 February 2024
Eva
GreeceThe hotel was pleasant, and the restaurant staff were exceptionally friendly. Conversely, the reception staff were quite the opposite, displaying unfriendliness. It's unfortunate that a hotel of such quality, albeit not inexpensive, imposes additional charges for amenities like parking. The fee for outdoor parking (12 EUR per night) seemed excessive.
Stayed in February 2024
Reviewed: 7 February 2024
Veronica
BulgariaThere is a 12 eur charge per night for the parking and also on dinner there is a charge for tap water
The hotel is great, not too big and not overcrouded. Breakfast is the same every day, but still with variety of options. Dinner is great, two mains every day cooked in front of you (one fish and one other meet), salads, appetizers etc.. two dessers. Our room was spacious, clean and comfortable. Staff was very friendly. They made our bed every day - towels and bedsheets always in amazing shapes :) We had a great time!!
Stayed in February 2024
Reviewed: 30 January 2024
Sandra
United KingdomWe stayed during winter and it was very hot in the room. But still better warm than cold. Location is about 15min to the ski lift but the bus stop is just round the corner
We had half board - both breakfast and dinner were very good. Good selection of salad vegetables and meat (like roast beef) in the evening. Nice SPA, open long hours. When it is getting busy you can go to the nude area - no children. Team at the reception was helpful.
Stayed in January 2024
Reviewed: 27 January 2024
Cozma-iosip
RomaniaMaybe sometimes too hot in the hotel in general but that’s subjective
Clean, tasty and interesting food (diversity) and the great spa with 4 saunas and swimming pool. It is really well located, the bus stop is 2 min from the hotel or youcan walk 15 min to the ski lift
Stayed in January 2024
Reviewed: 18 January 2024
Ana
Romaniathe water in the pool too cold for my taste
all the facilities of the hotel were beyond expectations. very good and varied meal. the location is close to the bus station
Stayed in January 2024
Reviewed: 8 January 2024
Vladislav
Moldova- Not all the staff members were kind. - Our room was not clean in one of the days (the table and floor were a little messy)
- one of the best breakfast and dinner in Austrian hotels - great SPA and facilities - fresh rooms and comfortable beds
Stayed in January 2024
Reviewed: 8 January 2024
Monstera2
SloveniaClean, modern eco design, nice pool and spa. Smart choice of food, all very tasty. Also vegan, which was exelent. Rooms are very clean and comfortable, fresh design, very nice. Same as in the pictures.
Stayed in January 2024
Reviewed: 3 January 2024
Danby
United KingdomCould do with tea & coffee facilities in the rooms.
Great, friendly staff, good food and a nice indoor pool. Would definitely recommend!
Stayed in January 2024
Reviewed: 3 January 2024
Gjjm
United KingdomOur room was directly under the restaurant so when there was live music playing, the noise was too much to sleep.
The hotel was lovely. Our room was spacious, well equipped and very clean. For meals, we opted for half-board and were never disappointed. The breakfast was always a combination of cold and hot dishes, ranging from cornflakes to omelets. The dinners were always three course, with selection of starters, meat, fish or vegan options for main and lovely selection of deserts. To access the slopes, we used a ski bus, the bus stop was only around 50-70m from the hotel.
Stayed in January 2024
Reviewed: 29 December 2023
Dragica
CroatiaExcellent service, spacious, wellness
Stayed in December 2023
Reviewed: 21 December 2023
Dominika
SlovakiaI would prefer slightly warmer water in the pool but it's my personal preference
Excellent food, pleasant staff, everything was great 👍
Stayed in December 2023
Reviewed: 24 October 2023
Romulus
GermanyMinor things: pool is not as big as suggested in pictures and they charge for TAP WATER (4.5 Euro) - never happened before whenever I travelled
Room well furnished and big, with balcony. Very clean. Great facilities. Excellent food. Summer card included. Underground parking with charger
Stayed in October 2023
Reviewed: 17 October 2023
Samir
OmanThe sizes of elevators are very small.
A very nice hotel, delicious buffet and swimming pool. Rooms are with balconies.
Stayed in October 2023
Reviewed: 15 October 2023
Ahmad
United Arab Emiratesthe best hotel in Kaprun for me, amazing view and food staff is so friendly and the hotel is so clean and smell amazing 24 hours.
Stayed in October 2023
Reviewed: 8 October 2023
Mikhail
SloveniaA very well kept modern hotel nicely built in a traditional local vilage. Clean and comfortable rooms. Indoor swiming pool with souna in the basement not overcrouded in the evenings. Half board is a good solution for two reasons: good quality food and service and not too many options withing walking distance. "Summer card" offered by the hotel as wellcome gift is a big benefit helping to visit a number of local attractions for free or with a discount.
Stayed in October 2023
Reviewed: 8 October 2023
Mohammed
Saudi ArabiaAlmost no thing
Clean and spacious room,swimming pool is breathtaking,breakfast with lots of options and good service, receptionists are helpful especially Wael,he is really helpful and kind , and he helped us during our stay
Stayed in October 2023
Reviewed: 30 September 2023
Bruno
BrazilI did not like, that I planned just one day to stay at this hotel. Next time I will stay at minimum 3 days.
Everythink is perfect at this hotel.
Stayed in September 2023
Reviewed: 29 September 2023
Zend
RomaniaPaid parking Room was not fully clean when we got in, found hair in the bed but everything was changed quickly
Nice staff Good location Good food in the restaurant Parking The pools were awesome
Stayed in September 2023
Reviewed: 29 September 2023
Zend
RomaniaParking in the garage has a price tag of 12EUR/night. In my opinion it should be free. The facility has no restaurant during the day, only breakfast and dinner. A little too much oriental food for my taste.
The location is good, close to Zell am See and Kaprun. The pools are awesome, I think the best we ever tried. Restaurant has good food and nice staff. Parking is offered outside and in an underground garage. It offers Sommer card which can be used in all lifts in Zell am See area.
Stayed in September 2023
Reviewed: 24 September 2023
Moshari
Saudi ArabiaNothing
Everything
Stayed in September 2023
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