Kögelestraße 19, Axams , 6094 Innsbruck, Austria
#152 of 212 Holiday rentals in Innsbruck
Guests' ChoiceBased on 146 hotel reviews
7.9Cleanliness
8.2
Comfort
8.1
Location
8.6
Facilities
8.2
Staff
8.3
Value for money
7.8
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 April 2024
Barton
ItalyThe rooms and bathrooms were a lot smaller than the pictures online. the beds were also smaller when the images online show a large single bed. requested a room with view and got a room with view of peoples backyards.
Location was great. Away from the busy city so you can really relax and enjoy the views of the mountains.
Stayed in April 2024
Reviewed: 16 February 2024
Angelika
BelgiumNothing
Comfortable beds, great view
Stayed in January 2024
Reviewed: 16 February 2024
Daniel
LuxembourgWould have preferred better (or more) pillows.
It matched descriptions and location was good to head up to the slopes of Axams.
Stayed in February 2024
Reviewed: 1 February 2024
Ekaterina
RussiaTo early checkout at 10 am vs check in at 16:00
Nice location and view. Regular breakfast
Stayed in January 2024
Reviewed: 5 January 2024
Mark
United KingdomThe restaurant wasn’t great for dinner but there are lots of other places to eat within a ten minute walk.
Hotel was located on the edge of Axams 50 metres from the free bus to Axamer Lizum for skiing or Innsbruck city centre. The room was exactly as the photos and the staff were all very helpful. The spa was a real bonus and never crowded. Breakfast was good. Especially the coffee machine.
Stayed in January 2024
Reviewed: 3 January 2024
Tomofumi
Czech RepublicStaff
Stayed in December 2023
Reviewed: 31 December 2023
Lucie
Czech RepublicEverything was perfect except the small detail that the Receptionist forgot to give us the Welcome card at the arrival (gratis up to 3 nights stay). Therefore we spent money for buses, cable cars etc that could have been otherwise for free...
We spent 3 nights at this hotel and we really enjoyed it. Nice atmosphere, location and helpful staff. Small but nice swimming pool and wellness.Very delicious breakfast and comfortable beds.I can highly recommend this hotel.
Stayed in December 2023
Reviewed: 28 December 2023
Igor
RussiaA food in the restaurant was not really tasty. I would recommend to visit the Italian restaurant close to the hotel.
Quite well equipped, clean hotel rooms with kitchenette. Nice mountains view. Breakfast was relatively good - it was possible to order omelets/fried eggs in addition to the buffet. Convenient free parking.
Stayed in December 2023
Reviewed: 27 December 2023
Sara
United KingdomNothing to add!
Location, facilities, reception was very friendly, the welcome card that allowed us to travel by bus for free, and the breakfast was lovely! The view from the window was breathtaking. It was the first time for us, and we will return!
Stayed in December 2023
Reviewed: 10 December 2023
Florin
SwitzerlandBathroom ..missing glasses, no toiletries (usually provided in 4* hotels) empty fridge, quite expensive restaurant, so-so breakfast.
Stayed in December 2023
Reviewed: 1 December 2023
Josefina
United KingdomJust selection of breakfast -can do with more warm breakfast
Staff are accommodating and location was good
Stayed in November 2023
Reviewed: 24 November 2023
Yannick
AustriaStaff is sometimes confused and check-in can be a challenge. Too many surveillance cameras, even in the spa area.
Breakfast and rooms are very nice.
Stayed in November 2023
Reviewed: 30 October 2023
Danny
GermanyOur rooms were right over the main entrance facing the street. People arriving, departing or just chatting were were very notable in the rooms - so was the cigarette smoke.
The rooms were very comfortable. The kitchenette was well equipped. With min. stay of 3 days the guests card could be used to access the cablecars for free.
Stayed in August 2023
Reviewed: 30 October 2023
Dulari
Sri LankaThe hotel is surrounded by picturesque natural beauty. The rooms we stayed in were equipped with compact kitchenettes, complete with stoves and all the necessary cooking utensils, although we didn't utilize them. I thoroughly enjoyed the charming vintage decor that adorned the entire hotel. Staff was very friendly. Indoor swimming pool was opened 24/7 and sauna was good too.
Stayed in October 2023
Reviewed: 21 October 2023
Romina
GermanyI didn't like when you can not use Swimmingpool this trip i can't use Swimmingpool its not open it . it's close i don't no way, please before booking tell everyone you cant use Swimmingpool then customer think about booking sorry I must right this
I like everything but
Stayed in October 2023
Reviewed: 16 October 2023
Haider
SwitzerlandBreakfast could have had a bit more variety.
Good place for a quick overnight on the road.
Stayed in October 2023
Reviewed: 16 October 2023
Judit
GermanyWhen we arrived, the parking lot was already full, so it was hard to park a car nearby. Unfortunately, the swimming pool was closed during our residence.
Amazing location with a beautiful view.
Stayed in October 2023
Reviewed: 22 September 2023
Neda
United StatesBar/restaurant closes a bit early at 9pm. No air conditioning in the summer makes it quite hot. Gym is quite sparse
I loved how clean it was, the breakfast, the location.
Stayed in August 2023
Reviewed: 20 September 2023
Linda
LuxembourgThe shower was a litle bit mouldy in the corners. It was a litle bit loud, I could hear neighbours and babies, but quiet in the night :) The balcony was a litle bit open so I could see the neibours.
The decoration and type of room, nice, smart and possibility of warming up food, fridge, cooking :) soft bed.
Stayed in September 2023
Reviewed: 8 August 2023
Vincent
Czech RepublicPrice...
Very nice rooms. Swimming pool available. Nice breakfast. Beautiful view on the Alps. 10 min away from Innsbruck by car.
Stayed in July 2023
Reviewed: 30 July 2023
Patrick
GermanyNot much offers for the kids at the breakfast table
Limited in choice. We had hoped for a buffet breakfast. Our kids were disappointed. They prefer warm breakfast.
Stayed in July 2023
Reviewed: 25 July 2023
David
BelgiumNothing to be honest !
As a family, we loved the location in the countryside with a beautiful view on the mountains. Easy to park Breakfast was great And the room was brand new and fully ( and cosy) equipped. Nothing was missing ! And what a nice surprise with the swimming pool and the sauna !
Stayed in July 2023
Reviewed: 19 June 2023
Svetlana
Latvia1. Workers started drill at 7am to make terrace, and continued be loud until 8pm. Not very convenient especially if want to relax, or have kids, or need rest before trail running. There was no information in advance for guests for such inconvenience, nor discount from property. 2. Breakfast staff: 2.1. I wanted to take with me unfinished sandwich and lady came to me and said in rude and loud tone “we do not provide take away lunch boxes” and took away w/o my response. I would it it there. 2.2. Some guests were offered also hot breakfast, but i didn’t understand based on what staff is asking them. i stayed 2 nights. 3. Spa information - didn’t receive information, until I asked receptionist.
Good location, spectacular mountain view, spacious parking, comfortable room and pillows, cozy interior, small kitchenette.
Stayed in June 2023
Reviewed: 17 June 2023
Charmaine
United Kingdombreakfast was limited
Traditional Ski chalet hotel
Stayed in June 2023
Paris, France
Kavarna, Bulgaria
Marmaris, Turkey
Sao Paulo, Brazil
Fortaleza, Brazil
Pitigliano, Italy
Medan, Indonesia
Radom, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content