Schloss 1, 7322 Lackenbach, Austria
#1 of 2 hotels in Lackenbach
Guests' ChoiceBased on 68 hotel reviews
9.5Cleanliness
9.8
Comfort
9.7
Location
9.1
Facilities
9.6
Staff
9.6
Value for money
9.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 23 March 2024
Jozef
SlovakiaUntil last moment we did not have chance to know which rooms we will have.
Quiet comfort, privacy, flexibility, beauty.
Stayed in March 2024
Reviewed: 23 March 2024
Mariusz
PolandEverything: this place, rooms, breakfast 👌
Stayed in March 2024
Reviewed: 19 March 2024
John
AustriaThe incongruous aesthetically disturbing garden statue of a person.
This stay was simply wonderful! The exquisite furnishings, the breakfast like from something from times where each detail and customer wish were counted as important and the garden of absolute delight. The friendliness also, brought up our spirits to a great height. An experience of the finest quality a hotel could offer.
Stayed in March 2024
Reviewed: 3 March 2024
Szabina
HungaryThe gps took us to the other side of the hotel and from there it was a little challenging to find the keys. Apart from this nothing to comlpain about :)
The place to be! Loved every details of it and the breakfast was so yummi!
Stayed in February 2024
Reviewed: 3 January 2024
Berill
HungaryYou are free to check-in even late at night, that was very convinient for us. However, as we have arrived late in the evening, the orientation was difficult. We did not find our room easily. As there is no reception, it would be better to write down everything in detail, or to apply more orientation signs. Also we felt that we were rushed to finish breakfast, even though the breakfast closing time was not approaching, the waiters started to clean our tables in a rather rude manner.
The whole place is very unique! It is a good combination of modern and antique. The spacious rooms are decorated with great taste, the surrounding garden is beautiful. The entire place has a very nice atmosphere. Breakfast is served in a fantastic salon. The breakfast itself is also very spectacular, good quality food!
Stayed in January 2024
Reviewed: 29 December 2023
Annamaria
HungaryUnfortunately, our rooms were not next to each other, we had to go to another part of the building to get to the other room. It would be worthwhile to cover the parking lot with paving stones, because presently it's less convenient to use because of the mud. Finally we didn't use the sauna because there was no possibility of showering and its location was not optimal either. In the ground floor room it was very disturbing that every step could be heard from the upper room because of the wooden ceiling. It was difficult to find your way around the hotel without the knowledge of German, as all written information was only in German. Fortunately, the staff speaks great English :-)
Beautiful rooms, comfortable beds, great shower, nice staff - very pleasant accommodation :-) We were provided with welcome mineral water in the rooms and we could use the equipments of the shared kitchen too. The bathroom was exceptionally well-equipped, there were shower and hand gels, moisturizer, hair dryer and slippers as well. The place was overall very clean. We had a tasty breakfast in a gourgeous dining room with beautiful art deco-styled furniture. We also received the requested gluten-free pastries for breakfast, and bathrobes were also available in the rooms for using the sauna, thank you very much.
Stayed in December 2023
Reviewed: 9 November 2023
Usualtraveller
RomaniaDon't really have something that we don't like.
Very nice location, quiet, relaxing and confortable to relax and enjoy. Apartment in the castle, with a beautiful park and green area to walk around. Very friendly and helpful staff - many thanks to Kristina! Fantastic breakfast that entire family has enjoyed. Overall a beautiful and relaxing experience.
Stayed in November 2023
Reviewed: 4 November 2023
Onko
AustriaThe hotel has a chic, retro-vibe, which you don’t come across often in Austria. Very tastefully done! The breakfast was outstanding!
Stayed in November 2023
Reviewed: 23 October 2023
Fcbp88
HungaryWe chose this hotel due to the location and the amazing reviews. To be honest I was a bit skeptic at the booking but the experience has exceeded all our expectations. This hotel is like a dream. From the breakfast through the spacious, well-designed rooms, till the garden and nature around the castle. You need to come here and experience yourself. Breakfast is served as a 5-course menu. Parking is included in the price as well. We highly recommend this hotel and will definitely return soon again.
Stayed in October 2023
Reviewed: 17 October 2023
Zsolt
HungaryHigh level of proficiency in tourism.
Stayed in October 2023
Reviewed: 4 October 2023
Andriy
UkraineAmazing place. You feel relaxed and inspired from the first minutes. We liked the way the castle was saved, renovated and transformed into a hotel. Big garden and lots of greens and flowers. Just WOW. This is the best hotel we were staying in our lives!!!!
Stayed in October 2023
Reviewed: 21 September 2023
Eric
AustriaThe signage from the parking lot to the rooms could be better, as well as the signage for the room numbers. It was pretty stressful to not be able to find our room and then find it unready, so an upgraded room was a kind guesture.
Before arriving, we received information about where to pick up the key. We found it tricky to find the entrance upon arrival (a larger sign would be helpful). It was great to have a map along with the key to find our room. It felt like going on a treasure hunt! Upon arrival at our room, it was not ready for us (not cleaned from previous guests), but we were able to contact the hosts via a telephone number, and were quickly given a different (even better!) room, which ended up being a perfect hidden gem for our stay there. The details in the room (decorations, screens on the windows, toiletries in the bathroom) were quite welcoming. The breakfast each day was lovely! It was lovely to be served, which allowed for more conversation and relaxation. The hosts of the hotel are kind and helpful. There is not a lot in the area, but Sopron is about a half hour away; and there are other lovely Austrian towns that are not too far away.
Stayed in September 2023
Reviewed: 3 September 2023
Thomas
Austriaa possibility to swim. Must not be an outdoor pool but a natural smal swimming lake would be great. In addition it would be great to have some restaurant recommendations available
I liked the overall atmosphere and the the friendlyness of the person who managed the breakfast and the check out. Even though the hotel was understuffed she stayed calm and friendly.
Stayed in August 2023
Reviewed: 3 September 2023
Barbora
Czech RepublicEventhough there is only few rooms at the property, we could hear every door opened and people talking, especially at night. Otherwise the place is very quiet, you don't hear cars or street noise at all. I was not aware there is no restaurant at the property, so I was a little disappointed we couldn't have dinner when we arrived, but we found a nice local pizzeria nearby.
This place is absolutely gorgeous and in a beautiful setting, full of little surprises. The surroundings are full of greenery , there is a little garden, plenty of spots for walking and just enjoying yourself. The rooms are spacious and nicely equipped. The breakfast in the Green saloon was also fantastic.
Stayed in September 2023
Reviewed: 31 August 2023
Susi
South AfricaOne night was too short to stay in this lovely location to inspect it all. Yes, it was raining , but did not matter !
Breakfast was excelent , as it was served after ordering and the Eggs where freshly cooked before serving ! Also we could have any amount of very nice cups of Coffee !
Stayed in August 2023
Reviewed: 25 August 2023
Piotr
PolandOn Wed all reqstaurants nearby were closed. No info on this on Google nor provided by the hotel.
If you want to visit Burgenland - definitely a hotel worth considering. An Esterhazy family mansion with beautiful park offers space, comfort and history behind. In addition - a fully equipped kitchen and excellent breakfast.
Stayed in August 2023
Reviewed: 11 August 2023
Károly
HungaryDinner is not available.
Unique, historical place, out of time. Great room and breakfast.
Stayed in June 2023
Reviewed: 7 August 2023
Victor
RomaniaOverall, the experience was wonderful, but I'd like to offer a suggestion. It might be beneficial to consider having mosquito nets to prevent insects from entering the room. This would allow guests to keep the windows open and enjoy the fresh air without any disturbances. Additionally, it would be helpful for other guests to be aware that if their room is located close to the kitchen area, they may hear noises quite clearly. Perhaps, it would be good to maintain a quieter atmosphere in that area to ensure a more peaceful stay for everyone.
From the location to the host, the check-in and checkout process, and the accommodation itself, everything was simply fantastic. The room was incredibly spacious, as was the bathroom, and the beds were exceptionally comfortable. Not to mention, everything was impeccably clean. The breakfast provided was truly amazing, and the Green Salon, serving as a warm and elegant breakfast area, added to the overall charm. Additionally, the surrounding environment was incredibly pleasant, offering the option to take leisurely walks or simply unwind in the garden. To sum it all up, this accommodation was excellent in every aspect.
Stayed in July 2023
Reviewed: 28 July 2023
Luis_l
United KingdomIt's an absolutely fantastic place. Spacious, well-appointed rooms with self-check-in and all facilities at your hands, making you feel like it's your own castle. Friendly staff serve an opulent breakfast with a smile.
Stayed in July 2023
Reviewed: 15 July 2023
Miroslav
Czech RepublicNice and clean accommodation. Location and historical structure of building gives you nice unusual feeling. Rooms very comfortable and breakfast ist awesome! Looking forward to another stay in your hotel ! Thank you.
Stayed in July 2023
Reviewed: 14 July 2023
Clive
IsraelBreakfast was amazing
Stayed in July 2023
Reviewed: 25 May 2023
Thomas
GermanyAlles bestens!
Alte Gemäuer moderne Innenausstattung alles total stilvoll.
Stayed in May 2023
Reviewed: 26 February 2023
Dawey
AustriaComing back to this hotel and i still love it.
Stayed in January 2023
Reviewed: 26 February 2023
Dawey
Austriaunfortunate it was winter without snow, but in summer this place must be a blast!
An amazing castle with modern designed rooms and fabulous breakfast. The checkin in winter felt like a treasure hunt, which i found a nice experience fitting to the castle. very nice castle.
Stayed in January 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content