Dorfstraße 56, Lans, 6072 Innsbruck, Austria
#11 of 72 hotels in Innsbruck
Guests' ChoiceBased on 150 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
8.8
Facilities
9.1
Staff
9.3
Value for money
8.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 July 2021
Veronika
Czech RepublicTV in the room is really small, but with the views and surroundings, the TV is probably nor needed at all :-)
Nicely decorated and comfy rooms, very kind staff and really good restaurant - all the things one needs for a wonderful stay
Stayed in July 2021
Reviewed: 9 July 2021
Justin
United StatesThe rooms were beautiful with comfortable beds. The staff was very friendly and helpful. The breakfast was wonderful.
Stayed in July 2021
Reviewed: 7 April 2024
Marie
LatviaRoom size is very small , no water bottle at the room, different to photos . Bathrooms very small - no minibar or coffee
Clean
Stayed in April 2024
Reviewed: 1 April 2024
Rosa
AustriaThe pool was not warm enough for this time of the year. The dinner was quite average quality. It was Easter, but there was no decoration or whatsoever to feel it is a special moment.
Very nice location, big comfortable room, excellent breakfast
Stayed in April 2024
Reviewed: 19 February 2024
Brian
GermanyBased on the website my wife and I expected a more peaceful stay with relaxing time spent in the infinity pool, sauna and restaurant. Instead, the majority of the guests were families with small children. We found we were unable to truly relax in the pool or the sauna... as children were playing in each. No rules being broken, we just had the wrong impression of the hotel based on the pictures on-line. Instead of a nice quiet dinner, we were seated next to an absolute mess of a table where a child hand thrown food everywhere... the next adjacent table had children playing Minecraft on their Nintendo Switch, and at least 2 other nearby tables had crying children. Breakfast was a bit better, but still had children running around the dining room and breakfast area. We will look for an adult only accommodation in the future.
The hotel location was wonderful for local skiing and a day trip to Stubai Glacier.
Stayed in February 2024
Reviewed: 13 August 2023
Shiau
Hong KongRoom is close to street and can be noisy in morning or night. Owners don’t seem particularly keen to spend time with guests.
Nice furnishing and rooms. Close to nature.
Stayed in August 2023
Reviewed: 25 July 2023
Joanna
BahrainThere is no air conditioning in the rooms and therefore in the increasingly hot summers in all Europe it makes the room a little stuffy.
A cozy and traditional hotel in a beautiful area. The rooms were clean and cozy and it has a very nice outdoor playground for the kids.
Stayed in July 2023
Reviewed: 13 October 2022
Theresia
AustriaOn arrival another guest and me had to wait long until we got our keys for the rooms. The lady on the reception was not very welcoming. On Saturday there was a wedding, which was very loud an annoying until 12:15 am…especially if you‘re travel is work related. I‘d have expected that someone informed me about this beforehand, I‘d have defenetily booked another hotel
Clean room, nice Spa, good breakfast, nice location
Stayed in October 2022
Reviewed: 30 July 2022
Moad
OmanEverything's
Nothings
Stayed in July 2022
Reviewed: 25 July 2022
Abdu
Saudi Arabiathe hotel didn’t have air conditioning and no fridge in the room it was very hot and humid room while we was opening the window
the picture of hotel in booking totally not represent the hotel completely
Stayed in July 2022
Reviewed: 20 April 2022
Anandakiran
Belgiumthe towels bedsheets everything had hair in it. the towels were not properly washed i think. the bed cover also had blonde hairs in them. am not sure why
old gustof was awesome old memories and establishments from the coffee house of 1965
Stayed in April 2022
Reviewed: 25 August 2021
Filip
United KingdomStaff were rood. Hardly anyone speaks English which seems to be a national problem in Austria. Food was tasteless. Poor parking.
Clean and new really tidy hotel.
Stayed in August 2021
Reviewed: 21 August 2021
David
Czech RepublicNoise from building machines
Location
Stayed in August 2021
Reviewed: 28 April 2024
Saule
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 10 March 2024
Stefan
BelgiumThere are no comments available for this review
Stayed in March 2024
Reviewed: 26 February 2024
Laurentiu
RomaniaThere are no comments available for this review
Stayed in February 2024
Reviewed: 25 February 2024
Artemiy
SwitzerlandThere are no comments available for this review
Stayed in February 2024
Reviewed: 8 December 2023
Stephanie
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 30 November 2023
Elisa
GermanyThere are no comments available for this review
Stayed in October 2023
Reviewed: 11 November 2023
Fabian
GermanyThere are no comments available for this review
Stayed in November 2023
Reviewed: 19 October 2023
Marcel
GermanyThere are no comments available for this review
Stayed in September 2023
Reviewed: 24 September 2023
James
SwitzerlandThere are no comments available for this review
Stayed in August 2023
Reviewed: 18 September 2023
Julie
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 18 September 2023
Eva
BelgiumThere are no comments available for this review
Stayed in August 2023
Achim, Germany
Madrid, Spain
San Giovanni in Val Aurina, Italy
Alykes, Greece
Bishkek, Kyrgyzstan
Val dʼIsère, France
Arad, Romania
Dent, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content