The dinner food was sometimes good but sometimes quite poor - it seemed to be a bit hit or miss. The jacuzzi is very small and there wasn't a lot of space in the sauna relaxation area for all the people that wanted to use them. The full body massages that we had were unfortunately not great.

Room was very clean, comfortable and quiet. The facilities (saunas, pool, gym) were all well-maintained and very enjoyable. Food options for breakfast were great. Staff were always friendly and helpful. Overall we had a very relaxing stay,

Stayed in January 2024

nothing no find to be wrong

Everything: great place with pitoresque location in Tyroll, beautiful hotel with great SPA & Thermen facilities, nice and friendly staf..All good and to be reocmmended

Stayed in December 2023

Great breakfast, very nice spa (but is open only from 11). The room was also very good!

Stayed in September 2023

No food variety for dinner.

Pool, massage, view, breakfast

Stayed in July 2023

Everything was great at the hotel. If you're coming for skiing maybe this is not the best location as it is a little further away from the slopes and you will need a car, but you can't get this level of amenities inside the towns closer to the lifts, so the trade off is worth it.

Great hotel, very clean, large modern rooms, exceptional breakfast and very nice amenities (heated pool, saunas). Would come back and definitely recommend!

Stayed in March 2023

For the price of the night I expected it to look more refined. Rooms have nothing special unless you book it with a view. Also, the design and deco of the place is very basic.

scenery and amenities

Stayed in December 2022

The outside color of the building.

Loved this hotel! The breakfast was great, the staff super friendly and location was perfect for us!

Stayed in August 2022

Food was ok not amazing

Room and all spa facilities were amazing

Stayed in August 2022

The spa, pool, the food

Stayed in March 2022

The temperature in the swimming pools (especially the outdoor one) could be higher, they were a bit cold.

Food, staff, view from the room and wellness.

Stayed in February 2022

The spa area could be more interesting in the sauna zone. Given that they have a lot of space to build there, we would love to have a warm pool with a hydromassage in the FKK zone too, and that would add a lot of value. Also could be a bigger lawn for naked sunbathing, now it's too small. The outside pool in the general area should be just a bit warmer, especially given that there is hydromassage in it. When there is no sun, you get cold there quite soon. The indoor warm swimming pool was one day not very clean. We would love if this hotel would have also walk-class e-bikes for rent. The ones they have are very sportive kind ones, and they are very uncomfortable to use if you are not fit. Other than that, we encountered one receptionist that were relatively not very helpful and pleasant, but the most of the reception folks were just perfect, so it's minor.

The hotel is located in a very beautiful place, among the forests and mountains. The river and a lake where you can swim is also in walking distance. Our room was very comfortable, we loved it. The spa facilities are nice and on the level. I especially liked that the swimming area works up to the 10pm, so you can have evening swimming. The massage they offer in the spa area is very good. The food both on breakfast and dinner is very nice, big variety and good quality. Their chefs' skills are very high too. As a vegetarian I also loved that the vegetarian options are always present in every part of the dinner menu. It's very convenient that the corona tests are done in the hotel too. The receptionist lady we had on the day of our arrival and after was very nice and tried to do everything to make our stay good. She was just outstanding. Most of other reception staff are good too.

Stayed in August 2021

despite the substantial cost of nearly 100 euros, the quality of the dinner did not meet expectations. Specifically, the final dessert served was disappointing given the price paid.

Nice facilities, the cleanliness and attractiveness of the room, and the convenient location, breakfast

Stayed in April 2024

We stayed in the hotel 4 years ago. Unfortunately, after KOVID a lot has changed in the hotel (also according to the confirmation of the staff I spoke with). Unfortunately everything for the worse. The worst thing about the accommodation is the food in the hotel restaurant. For dinner (unless you are a vegetarian) there are only two dishes. One of which is always fish. Dinner does have 4 courses, but again, it's all just a big absurd theater. The food is always well decorated but everything is more of a parody. Example of dinner during our stay. Soup: broth with 20 noodles in a quantity of 1dcl. Starter: 4 slices of tomato about 2mm thick and some foam of unknown origin. Main course: 2 slices of beef 3mm thick, size 6x8cm + 2 potato pancakes, diameter 5cm. Sweet spot at the end - about 1dcl of yoghurt sprinkled with cane sugar (the menu says créme brulee = total travesty!!) Even though we had paid for our dinners, we ate elsewhere. Everywhere in the other restaurants around here the cooking is perfect (I especially recommend the Tennen Wirt restaurant in Söll). For breakfast, the offer is very limited. The service staff making food from eggs on demand was as dirty as a garbage man. The hotel is still occupied by workers who have been trained here. There are still hundreds of people down in the lobby. Quiet during the day = zero. The total offer (towels, pool slippers, cosmetics, etc.) is limited and only available on request. A big difference from previous years. Tourists mostly Germans probably on discount vouchers. There's not much more to add.....

The hotel has a very good wellness area. The rooms are spacious. The hotel is in a quiet location.

Stayed in September 2023

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Stayed in March 2024

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Stayed in March 2024

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Stayed in February 2024

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Stayed in January 2024

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Stayed in February 2024

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Stayed in February 2024

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Stayed in October 2023

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Stayed in August 2023

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Stayed in May 2023

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Stayed in April 2023

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Stayed in March 2023