Nothing - it was perfect.

Well maintained classic old world hotel. Wonderful day spa and pool. Food was wonderful. Staff could not have been more kind to my young family.

Stayed in April 2024

Wonderful staff, amazing service, spotless clean and great food.

Stayed in February 2024

A bit run down reception area, can be improved to really give a 5 star vibe.

Great hotel, very good value.Fantastic kitchen and food however, much worth it!

Stayed in December 2023

Nothing

All superb

Stayed in January 2024

Sweet stay 😊always a highlight … awesome breakfast and pretty warm outdoor pool … nice roomsize 😎.. country club like cocktail 🍸 bar for the evening..😊😊

Stayed in December 2023

a very cozy and luxurious hotel. Breakfast was very tasty. Very friendly staff. We want to come back here during the ski season because SPA is amazing.

Stayed in October 2023

Nothing to add

Location, sheer size of room, furnishings and service

Stayed in October 2023

I really liked this hotel.

I really liked the hotel, maybe I just didn't like the fact that I paid extra in the app for a view of the mountains, and I got a room with a view of an industrial building. And there was a lack of food at breakfast - we had to wait a long time for it to be replenished.

Stayed in October 2023

Breakfast service a bit confusing. No one to ask for our room number, had to find a table ourselves. No one came to explain the buffet or to take an order for tea / coffee. We had to go to a staff member to ask ourselves. So this is something the hotel could improve upon. Also on arrival at the hotel there was a table set up outside which resembled a market stall, not something you would expect from a 5 star "Grand" hotel.

Room was spacious and clean. Hotel was walking distance to the town.

Stayed in September 2023

Old-Style Grand Hotel with modern comfort

Stayed in August 2023

The crew r really friendly

Everything from arriving till departure ❤️

Stayed in August 2023

What a gem of a hotel, from the moment you arrive you know this is a special hotel. Check in was quick and the reception staff were excellent. The hotel has a private underground carpark with elevator access to the hotel. The room was large and comfortable with a Juliette balcony. The bathroom was a decent size with double sink and a full bath. Only down side was the body wash is bolted to the wall and slightly inaccessible when sat in the bathtub. Pre dinner drinks could be taken on the terrace overlooking the river Isel. Dinner was a fine dining affair, we opted for the taster menu and it didn't disappoint. On the way to the dining room there is a glass floor so you can see into the cellar and the wine tasing area. Breakfast was a buffet with plenty of options available both hot and cold. This hotel is exceptional, it was a real pleasure to stay and I will most definitely return.

Stayed in June 2023

Nothing

The hotel is beautiful, staff were all considerate and provided excellent service. Meals were exceptional and service staff assisted with drink selection. Our room was tastefully decorated and extremely comfortable and well equipped.

Stayed in July 2023

A truly magnificent property, well maintained with old world charm. Awesome breakfast and magnificent views in all directions

Stayed in July 2023

The checking process was not informative enough - we only discovered more details when we realized that there is an iPad like device in the room with all the information at your finger tip. While the rooms are very spacious ! we missed a bit of modern touch. Clearly a personal taste preference. Lienz has no free on street parking facilities - so we had to use the underground parking. But why the need of charging EUR 10 / night?

Great location - we loved our balcony 3rd floor overlooking the river. The river facing out door facilities incl. breakfast terrace are superb. Lienz has lots to offer - a great location for many hiking tours - proximity to a 36 whole golf course and great weather. We decided to only have breakfast at the hotel - as there are plenty of alternatives for dinner outside the property.

Stayed in July 2023

It does NOT have air conditioning. They did give us 2 fans, but with temperatures in the 90’s it was pretty uncomfortable.

Situated on the river and just a short walk to the old city. The room was very large. Breakfast was great with a large selection of items.

Stayed in July 2023

Because it’s located right on the river, the property itself isn’t expansive. Lobby isn’t particularly impressive.

Nice hotel over looking the river and mountains. Rooms are comfortable and clean. Great dinner breakfast buffet. Free on-site parking is hassle free and really convenient. Great location.

Stayed in June 2023

-

Relaxing atmosphere and excellent restaurant

Stayed in May 2023

nothing

everything

Stayed in April 2023

The spa just amazing:)

Stayed in April 2023

The fridge in our room was not working so I had to ask reception to freeze my medicine travel pack.

A large comfortable hotel room.

Stayed in April 2023

There were some carpet stains.

Almost everything

Stayed in April 2023

everything was great

excellent service and facilities

Stayed in February 2023

the spa area a little bit inconvenient with showers and wc being downstairs - very little change room as well

the facility and the Christmas dinner and the friendly nature towards the guests and the pets

Stayed in December 2022