Esplanade 4-6, 5700 Zell am See, Austria
#42 of 42 hotels in Zell am See
Guests' ChoiceBased on 756 hotel reviews
7.9Cleanliness
8.1
Comfort
8.3
Location
9.5
Facilities
8.0
Staff
8.4
Value for money
6.9
Free WiFi
8.3
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End of dialog contentReviewed: 3 October 2022
Roderick
AustriaSince there is half board it is quite loud during dinner, also a very loud and „in everyone‘s face“ waiter at breakfast. The bed sheet had a hole in it, and while the hotel is old the rooms have been modernised but for that price the floors shouldn‘t be chipped and one of the bathroom sinks was broken.
A great location and a real grand hotel, excellent service and a very nice room
Stayed in October 2022
Reviewed: 2 October 2022
Jamal
OmanRoom service didn't refill tissue boxes frequently
All staffs were friendly and helpful especially Receptionist Aya did a great job assisting us. Location is perfect and the view from our balcony was extremely beautiful Breakfast was good and included various options from different cousins
Stayed in September 2022
Reviewed: 26 September 2022
Abdulrahman
Saudi Arabiathe hotel very nice but it too old need renew.
the breakfast good everything was good
Stayed in September 2022
Reviewed: 14 September 2022
Maha
United Arab Emiratescleanliness is not good alot of dust in the corners of the room
the view of the hotel was perfect
Stayed in September 2022
Reviewed: 9 September 2022
Waleed
Kuwaitthe furniture was too old and uncomfortable at all. the room service didnt do their works as it should be like they didnt clean the bathroom and they didnt put the pillow sheet back again they just keep it without sheet and also they use dirty bed sheet when they change ours.
Stayed in September 2022
Reviewed: 25 August 2022
Naif
United Statesit’s not clean the way it should be!
location
Stayed in August 2022
Reviewed: 24 August 2022
Najla
United Arab EmiratesThe bathroom, no iron, car park is not free
Friendliness, location
Stayed in August 2022
Reviewed: 20 August 2022
Mustafa
United Arab EmiratesNothing, it was a good experience.
The location was perfect, the breakfast was great and the room was beautiful
Stayed in May 2022
Reviewed: 6 August 2022
Raghda
Saudi ArabiaAlthough the receptionist was aware of my check out time, 2nd floor House keeper had a disrespectful attitude upon check out, where she came to my room and knocked the door vigorously (more than 10 times consecutively) and asked me in a humiliating way to get out of the room while I was still packing. This attitude was not expected and left a bad impression. If only my stay did not end up that way I would have given an exceptional review for this hotel.
Room view, amenities and location
Stayed in August 2022
Reviewed: 6 August 2022
Iysulaim
Saudi ArabiaThe reception could be nicer. only one elevator for the whole hotel. The restaurant should expand its menu (Breakfast for instance) to include Halal food taking in consideration the huge number of the Arab tourists. Finally, there is a feel once you enter the hotel that this is not a 4-star hotel, the corridors, the services, the decoration and other things. Also there are lots of hidden costs :\
Specious suite with nice balcony on the lake. The location is fantastic. The staff of the restaurant and the door men are so polite.
Stayed in July 2022
Reviewed: 23 July 2022
Mikle
Israelwhen i do check in was bad situation with staff didn’t like his attitudes and was bad but the women who was in reception was so nice 😊 and give u every thing u want fast and nice talking 👌👍
nice room and location love breakfast
Stayed in July 2022
Reviewed: 22 July 2022
Tracey
United KingdomReception on arrival hurried. Info provided re local trains inaccurate. On departure, had to ask for account THREE times!! Sent away on first occasion as the person who took the money wasn't there!! All a bit shambolic. Travelled hand luggage only with limited toiletries; could have done with hair conditioner.
Breakfast: Good variety. Frequently replenished. Beds comfortable. Staff friendly
Stayed in July 2022
Reviewed: 21 July 2022
Hamad
KuwaitA/C is a must
the location is the best 👏🏼
Stayed in July 2022
Reviewed: 18 July 2022
فارس
Saudi Arabiaperfect
Stayed in July 2022
Reviewed: 16 July 2022
Fawziah
Saudi ArabiaOne bath room in the suite Bed sheet was not clean No aircondition
locationp
Stayed in July 2022
Reviewed: 4 July 2022
Carol
United Kingdomcar parking
virtually everything
Stayed in July 2022
Reviewed: 28 June 2022
Balle
NorwayFantastic location. Very friendly staff. Superb breakfast. Unique atmosphere.
Stayed in June 2022
Reviewed: 27 June 2022
Mosaed
Saudi Arabialocation
Stayed in June 2022
Reviewed: 18 June 2022
Asaad
OmanNo Halal food. limited option for dinner.
location and view
Stayed in June 2022
Reviewed: 7 June 2022
Omar
Saudi Arabiathere is no air-condition in the room
Clean room , very good breakfast
Stayed in May 2022
Reviewed: 26 May 2022
Abdulaziz
Saudi ArabiaThe furniture is old and uncomfortable.
location and the lake view but the balcony not like what I expect. polite and respectable staff specially ( IYAD ) Collaborator.
Stayed in May 2022
Reviewed: 22 May 2022
Sami
United Arab EmiratesSome room no aircondition
Location
Stayed in May 2022
Reviewed: 22 May 2022
Meshi
IsraelThe location and the view are the main things that brought us to the hotel, it didn't disappoint. Also, the staff was available for any question we had.
Stayed in May 2022
Reviewed: 15 May 2022
Mohamed
United Arab Emiratesprice 😃
view and location
Stayed in May 2022
Reviewed: 9 May 2022
Ahmed
Saudi Arabia- housekeeping was not professional. Same napkins are turned back even if they are not clean - The bed was not that comfortable. It was stiff somehow.
View was perfect. Breakfast was great. Staff were friendly. Location was on point.
Stayed in May 2022
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