blinds of the window were letting to much light in, no hair shampoo or conditioner but only body wash

location of hotel is very nice

Stayed in July 2023

The location is excellent - so central. The bedroom was far larger than expected and very comfortable. Reception desk staff very helpful in answering all our questions

Stayed in June 2023

there was no coffee machine in the room or even boiler

Amazing hotel in terms of location , staff are very friendly and also arabic speaker the room is big and clean

Stayed in June 2023

One of my favourite hotels that I have ever stayed in. Great location, the friendliest and most helpful staff and the hotel has a very cool look. Paid parking available right behind the hotel.

Stayed in June 2023

Design might be a bit strange for some people but it doesn't affect the experience negatively. The only thing we really didn't like is the unexpected surprise of turning the cold tap on and having the shower go very hot. After that we avoided using the basin and shower at the same time.

Room was comfortable, blackout blinds were great, staff were friendly, location is good, design is interesting

Stayed in May 2023

cooler Style

Stayed in May 2023

Hotel garage is behind of hotel. 27e/day. Too much. If you booked directly to hotel, price is 17e/day. If you booked via booking, price is 27e/day. For my point of view this is unreasonable difference in price.

Good location. Walking distance to center. Kindly staff. Clean room. Good breakfast.

Stayed in May 2023

n/a

central location , quirky style , helpful staff

Stayed in May 2023

absolutely nothing.

Property was absolutely beautiful. our room was very comfortable with a wonderful mattress and great pillows. Bathroom was very spacious.

Stayed in May 2023

It is rather an opinion, but maybe the rooms need just at least a little bit update of the design concept to get closer to the one in the lobby and restaurant.

Location is perfect. You can reach by car and walk than to the historic parts in 2 mins. The lobby and restaurant design is impressive, and really the focal part of this hotel together with the super breakfast served there. It is really an experience itself. However the rooms have a bit different design -a kind of low key concept - it is ok for its kind if someone is open for it. The view from the room was stunning to the castle, the reception tried their best to find us the room.

Stayed in March 2023

The beds and especially the pillows were uncomfortable. I did not sleep well.

The staff and location

Stayed in May 2023

Great location, rooms are good, the hotel itself could use a renovation.

Stayed in February 2023

Air conditioning in the room was very weak. Opening the windows helped but it can be noisy outside.

Great breakfast, stuff, and location. On our request even the sauna room was prepared. Highly recommended.

Stayed in April 2023

Great location, clean, cosy, very good atmosphere.

Stayed in April 2023

Breakfast and hotel design.

Breakfast was excellent; the room was tiny, but the blanket was soft. The location is perfect.

Stayed in April 2023

Rooms are tidy and the staff is really helpful! Breakfast is amazing and the beds are super comfortable

Stayed in February 2023

The bed mattress was a bit too soft, but that is my personal taste. The room was comfortable, clean and functional.

Great location, hotel has some nice features and a very pretty lobby. The food in the Hotel restaurant was good, and service overall (reception, bar, restaurant) was excellent. Would definitely recommend and stay again.

Stayed in April 2023

Pretty, clean and modern place, on a good location. Safe and close parking garage.

Stayed in March 2023

The hotel is located near the center. We had room overlooking a quiet courtyard. We had a great night's sleep, the bed was comfortable. Lovely breakfast.

Stayed in December 2022

Property is a bit worn down by age, and the room was quite compact, with hands washed outside the toilet and shower opening into the room. Standard furniture did not include a proper desk, but it would've been possible to arrange.

Location was really great, by the river, excellent tram connections and right next to old town. Breakfast was exceptionally good, with a lot of variaty and high quality. Plus points for very well made hot chocolate! Staff was kind and the hotel bar and drinks nice as well.

Stayed in March 2023

The room was not sound proof. You can hear people talking, walking on the corridor. Also in the above rooms. I could have preferred curtains on the windows, instead of the blinds. They let the lights in a bit. Breakfast is varied and delicious but way too expensive to my opinion.

Location is perfect, everything is close, easy to reach on foot. Nice room, cool design. Comfortable bed and pillows. Staff is kind and helpful. Parking garage is close and convenient (though it is for extra fee - not low).

Stayed in March 2023

There's no desk in the room to work if needed.

Nice decoration and great breakfast!

Stayed in March 2023

The split of the shower and bathroom, sink was strange, the room was way too warm, because of the heating system. there was no wardrobe in the room.

The view and location were great.

Stayed in December 2022

breakfast and service are outstanding. Parking is available and easy to find right behind the Hotel. I love the location as everything in Graz is walking distance. Stayed at the Hotel several times.

Stayed in February 2023

Nothing to mention. Little details have been fixed immediately.

The very high level of service and attention of the team , Hotel & Restaurant. It was perfect.

Stayed in February 2023