In such a top hotel you should have a 'rain' shower! Now the lifts are open at 8 the breakfast should start at 7 iso 7.30

The size of the rooms and the modern design. The perfect location of the hotel (ski in-out)

Stayed in March 2024

Was hoping the pool would have been warmer and or that there would have been a hot tub

Close to slopes - ski in and out - modern facilities. Clean. Helpful staff

Stayed in February 2024

Daily cleanings missed

Comfort, Location and sauna

Stayed in January 2024

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Very clean, elegant, spacious rooms, great outdoor pool with a view over the mountains, relaxing spa, great food, right next to the ski slope - overall excellent rating

Stayed in February 2024

The pool is not connected to the spa. Our apartment had only a tiny balcony which was very exposed.

Perfectly situated next to the ski lift in Alpendorf. The apartments are spacious and comfortable. There is a floor heating you can adjust yourself. The beds are comfortable and the kitchen has everything you need. We loved the infinity pool and the modern spa. There are three different saunas and a steambath. Unfortunately the pool is at a different level and not attached to the spa. Tea is available at the spa.

Stayed in January 2024

Price

Infinity pool.spa zone quiet,clean. Spacious room

Stayed in December 2023

Room service is not done everyday and bedsheets haver not ben changed on a 3 day stay at all. Tha is a bit sub-par.

New, super stylish place with a great wellness area.

Stayed in November 2023

Amazing wellness area, super comfy beds, great breakfast, stunning view. The whole place is perfectly clean and well organized. Staff is very nice.

Stayed in October 2023

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We had the most fantastic stay at Haven Mountain Retreat. The staff exceeded our expectations with their warm and attentive service. The breakfast was superb, offering a wide variety of high-quality options to start our days. The pool and spa, set against the backdrop of that breathtaking view, were simply wonderful. Our dining experience at the hotel's restaurant was exceptional, with delicious cuisine and impeccable service. What made our stay truly special was the unexpected room upgrade we received. The room was not only spacious and comfortable but also offered a stunning view that took our breath away. Our stay was an unforgettable experience, thanks to the outstanding staff, delightful breakfast, incredible pool and spa, exquisite dining, and the generous room upgrade. We can't wait to return for another memorable visit. Thank you for making our stay so remarkable!

Stayed in October 2023

Nothing

Every thing

Stayed in September 2023

This is really HEAVEN!

Stayed in September 2023

The pool is cold!!! Not warm. On the website is „heated“ - but it is „kind of“ heated. It is cold!!!(26 maximum). We expected nice warm (at least 32‘) water… Restaurant looks wonderful, the food was good but nothing special. Some of the employees are quite unprofessional. We will not come back.

Wonderful apartment.

Stayed in August 2023

We liked everything. If I can suggest only one thing - for long stay (we stayed for 5 nights) it would be more convenient if the place will have washing machine and dryer for self use.

Everything. The Apartment is exceptional - beautiful, very clean, well equipped. We were surprised for good that our stay was included cleaning. The pool is great with amazing view. The Restaurant is excellent - great dinner menu, great view. The Sauna is amazing as well.

Stayed in August 2023

The best bed ever! I appreciate the excellent quality of the bed and blankets. we slept like babies-:)

Stayed in August 2023

A fantastic place to relax! Charming view, tasteful and cozy interior.

Stayed in July 2023

No air conditioner or fan or anything

I like it all

Stayed in July 2023

Everything was awesome friendly staff, comfortable room, spectacular view, and atmosphere. Highly recommend

Stayed in July 2023

The property doesn’t have air conditioning.

Stayed in June 2023

everything- this is new and very fresh property. the rooms are very fancy and equipped with everything you would need. the view from big balcony is amazing overlooking the mountains. the infinity kind of pool adds on to the property along with free parking. special thanks to Julia who helped us for every thing.

Stayed in April 2023

the hotel is new and very nice design!!! the room is beautiful and the restaurant is great!

Stayed in April 2023

Great location, staff were super helpful and friendly and overall quality of the facilities were above my expectations. Would highly recommend with 0 complaints!!

Stayed in March 2023

The kitchenware was rather minimalistic. We did not have to cook, just to warm some food for our dog, but even this required some juggling as there was only one pot. (One pan as well, but this we did not need). I have heard lady raising similar remark - "If she had to cook, it would not be possible". No brochures or maps in English at the reception, only in German, so for those with limited mastering of the language, a small challenge.

Haven Mountain Retreat has very comfortable location for the skiers - near to the ski lifts. They also have a skier lockers with boot dryers, where you can comfortably and safely leave your belongings. If you need something, there is an InterSport shop and rental point on site, where you can get all you need. I recommend doing it online: saves time! The hotel itself - really nice staff both at the reception and the the deck 7, where they serve breakfasts and dinners. Breakfast: good with excellent "pan" dishes (omelettes, pan cakes etc.). Dinner: this is an a la carte restaurant in the evening open to everyone, so book in advance.

Stayed in February 2023

More often cleaning

Great location. New and nicely designed rooms.

Stayed in February 2023

right on the slopes so able to ski in ski out clean and great facilities only 45 mins from airport

Stayed in January 2023