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Reviews of Hilton Garden Inn Wiener Neustadt 4 stars

Promenade 6 , 2700 Wiener Neustadt, Austria

#3 of 22 hotels in Wiener Neustadt

Guests' Choice

Review score

Based on 309 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Family Room
    • Stayed 1 night

    Room for three for 250€ to small

    Stayed in January 2024

  • Reviewed: 26 January 2024

    10
    Exceptional
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great. All staff were so kind and helpful. The room was comfortable, and the entire hotel was really nice and clean.

    Stayed in December 2023

  • Reviewed: 21 January 2024

    8.0
    I was very satisfied with my short but fantastic stay
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    I really came say anything bad because I was only there for a night

    The rooms where so big and the staff was great and helpful, the breakfast was top off the line as well.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    10
    Exceptional
    • Business trip
    • Group
    • King Room
    • Stayed 2 nights

    Everything OK

    Very good hotel, located nearby in the city center. peaceful and quiet area next to the park. Spacious room, well-equipped, with a coffee machine, refrigerator etc. Very helpful staff, good breakfasts. Nice bar in the lobby. The hotel's free car parking lot is not very large, but there is a very large, inexpensive municipal car parking lot in frot of the hotel

    Stayed in December 2023

  • Reviewed: 16 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothink

    Breakfast

    Stayed in November 2023

  • Reviewed: 4 December 2023

    9.0
    Superb
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No ciabatte

    Staff very kind Good breakfast especially Sunday

    Stayed in December 2023

  • Reviewed: 10 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    Nice and modern hotel. Breakfast was excellent with polite staff. Location was great, we took a nice walk around the city. Free parking is a plus.

    Stayed in October 2023

  • Reviewed: 9 November 2023

    10
    Amazing inclusive accommodation
    • Couple
    • Queen Room - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    Cannot highlight anything, the stay was perfect

    The biggest value for me – possibility to stay with pets 🤍 Thank you Hilton team for being so open. Spacious comfy room, wonderful wide-range breakfast.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    9.0
    All good, excellent service and breakfast!
    • Leisure trip
    • Family with young children
    • Queen Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Maybe renew bathroom and replace bathtub with glass shower

    Clean and comfortable environment

    Stayed in October 2023

  • Reviewed: 20 October 2023

    9.0
    Comfortable and clean
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel was close shops and restaurants The staff was welcoming and room was clean in good standard

    Stayed in October 2023

  • Reviewed: 15 October 2023

    9.0
    Nive view and near the main facilities
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing much to complain

    Location was nice - very close to the city center, near the train station

    Stayed in October 2023

  • Reviewed: 6 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The air conditioner should be improved. On the first day we received very large towels, on the second day we received small body towels and only one face towel.

    A large room, when we arrived we got a warm room and they changed us to another room but even there the air conditioner was not at full power. The room was very comfortable. The breakfast is great, including an omelette station. Good and helpful staff. convenient parking. Close to restaurants and pubs in the city.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    9.0
    Ideal for our needs, everything was easy and we would stay again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    Good, modern hotel. Situated on the edge of a small park so it has an open, relaxed feel but is an easy walking distance to the old town centre. Free parking by the front entrance. Easy access by car. Good wifi. We didn't eat there because other options were nearby but the bar was nice.

    Stayed in August 2023

  • Reviewed: 11 September 2023

    10
    Exceptional
    • Family with young children
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    All was excellent, can be added more equipment in the gym.

    Nice location, clean, great breakfast, wonderful park and church near, near to the center, feeling like in the nature, kind staff, 24/7 gym

    Stayed in September 2023

  • Reviewed: 19 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing left: -)

    Everything

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    Will stay there again
    • Leisure trip
    • Family with young children
    • Queen Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Been there several times but not for a few years. At breakfast they used to bring you a pot of coffee . They don’t anymore , which causes long lineups at coffee machine. They should change this

    Location great ., good breakfast , friendly staff

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Very little - however if I was to try and find fault, though I liked that the hotel provided water in the room, I’d like it if they found a way to avoid plastic bottles. We went through several in a short stay, and with many rooms it soon adds up. It doesn’t feel sustainable, when a water fountain would do, or reusable glass bottles.

    Really like this hotel, I’ve been before and I’ve no doubt I’ll visit again. The staff are wonderful - every person I spoke to was helpful and kind. I always felt like nothing was too much trouble, and staff were happy to help. The building is new, and feels fresh and modern. The location is great too - just near to town, and the station of you need it. We loved the breakfast also, and found a great amount of choice. I was particularly pleased to see good labelling and dietary options catered for.

    Stayed in July 2023

  • Reviewed: 31 July 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Hard beds

    Breakfast was the best

    Stayed in July 2023

  • Reviewed: 30 July 2023

    8.0
    Fine.
    • Leisure trip
    • Group
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant facilities not great. We did not get two rooms next to each other despite us asking months in advance. They were not even aware that we booked two rooms.

    Neat, clean and comfortable

    Stayed in July 2023

  • Reviewed: 24 July 2023

    9.0
    Great Bed and Great Breakfast
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    It is a bit far from the centre of the town. This was the problem due to the heat so when cooler it would not be such a problem.

    This was the first hotel I checked in to on holiday and by far the best. When it said it had a King Sized bed, that was what it had - not the 2 single beds pushed together with single duvets, but one bed and one big duvet. The breakfast was very good with a chef there to cook eggs to your order.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    Breakfast, great choices and the personnel at breakfast and great service from presonnel.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    9.0
    A perfect place to rest while traveling
    • Leisure trip
    • Group
    • Queen Family Room
    • Stayed 1 night

    We stayed at the Hilton Garden Inn Wiener Neustadt twice. This property is located almost in the city center, close to the old town and a beautiful park. The property is also adjacent to the historic Capuchin monastery. The area around the hotel is quiet and friendly. It is worth emphasizing that the hotel has very nice staff, both at the reception and in the restaurant. Guests have at their disposal: free parking, fitness center, restaurant, bar, terrace, 24-hour reception and free WiFi in all areas. All hotel rooms are air-conditioned. We chose a family room, which had: a large and comfortable king-size bed, a sofa bed, a desk, a kettle, a fridge, a safe, a flat-screen TV, an ironing board, an iron, and a bathroom with a bathtub. Each room is equipped with towels, bath gel, shampoo, soap, tea and coffee making facilities, sugar, as well as still and sparkling water. The continental breakfast is served at the property. The dishes served (hot and cold) delight with their variety and excellent taste. The offer includes many fish and vegetable dishes. The same applies to drinks: very good coffee, many different types of teas, juices (including freshly squeezed), as well as a chocolate fountain. A big attraction for children are waffles and pancakes, as well as a variety of desserts and cakes. I heartily recommend the Hilton Garden Inn Wiener Neustadt hotel both as a place to rest during onward travel (e.g. to Italy), but also as a destination stay. During the first visit to this hotel, no bedding was prepared for the third person of the guests, despite earlier payment for the stay and sending a request for an additional set of bedding. After arriving at the hotel after reporting the lack of a set of bedding three times, we received a pillow and a duvet without a pillowcase. There was also no sheet. Fortunately, the second time we came to this hotel everything was prepared for the third person.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    9.0
    A very nice stop on the way to Italy
    • Leisure trip
    • Group
    • Queen Family Room
    • Stayed 1 night

    During the first visit to this hotel, no bedding was prepared for the third person of the guests, despite earlier payment for the stay and sending a request for an additional set of bedding. After arriving at the hotel after reporting the lack of a set of bedding three times, we received a pillow and a duvet without a pillowcase. There was also no sheet. Fortunately, the second time we came to this hotel everything was prepared for the third person.

    We stayed at the Hilton Garden Inn Wiener Neustadt twice. This property is located almost in the city center, close to the old town and a beautiful park. The property is also adjacent to the historic Capuchin monastery. The area around the hotel is quiet and friendly. It is worth emphasizing that the hotel has very nice staff, both at the reception and in the restaurant. Guests have at their disposal: free parking, fitness center, restaurant, bar, terrace, 24-hour reception and free WiFi in all areas. All hotel rooms are air-conditioned. We chose a family room, which had: a large and comfortable king-size bed, a sofa bed, a desk, a kettle, a fridge, a safe, a flat-screen TV, an ironing board, an iron, and a bathroom with a bathtub. Each room is equipped with towels, bath gel, shampoo, soap, tea and coffee making facilities, sugar, as well as still and sparkling water. The continental breakfast is served at the property. The dishes served (hot and cold) delight with their variety and excellent taste. The offer includes many fish and vegetable dishes. The same applies to drinks: very good coffee, many different types of teas, juices (including freshly squeezed), as well as a chocolate fountain. A big attraction for children are waffles and pancakes, as well as a variety of desserts and cakes. I heartily recommend the Hilton Garden Inn Wiener Neustadt hotel both as a place to rest during onward travel (e.g. to Italy), but also as a destination stay.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Awesome breakfast!

    Stayed in June 2023

Showing 1 – 25

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