Handelskai 269, 02. Leopoldstadt, 1020 Vienna, Austria
#242 of 378 hotels in Vienna
Guests' ChoiceBased on 1475 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.4
Facilities
8.2
Staff
8.5
Value for money
7.7
Free WiFi
8.0
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End of dialog contentReviewed: 26 December 2023
Nina
SloveniaThe water in the shower was either very hot or very cold. It was difficult to stop the toilet from flushing constantly. The staff in the bar were not very knowledgeable nor very friendly.
We had a room with a wonderful view over the Danube. The bed was comfortable and there was a good fitness.
Stayed in December 2023
Reviewed: 26 December 2023
Noor
QatarNothing
The room big and clean Executive lounge great breakfast very delicious
Stayed in December 2023
Reviewed: 26 December 2023
Manuel
RomaniaFar away from city center or from metro station. Cleaning lady knocked hard at our door shortly after 8:00 am when we were still sleeping. The “city view” is actually a view of an appartment block. The hotel has a problem with the hot water.
Easily access from the highway and a spacious parking place.
Stayed in December 2023
Reviewed: 23 December 2023
Ahmed
United Arab EmiratesThe location is so far from the city center, They did not clean the toilets
The view was nice
Stayed in December 2023
Reviewed: 21 December 2023
Szabó
HungaryClean, spacy and clean room. The room with a view to the Danube was not available despite our booking. We were simply told that that room could not be given, imstead a room without Danube view was offered. It was a bit of a disappointmemt, a simple sorry could sound good. On the other hand, however, as a compensation, access to the top restaurant was offered with free consumption. To conclude, we are satisfied absolutaly...
Stayed in December 2023
Reviewed: 20 December 2023
Selina
CanadaBreakfast not included. Location of hotel
Excellent reception staff
Stayed in December 2023
Reviewed: 20 December 2023
Kovachev
BulgariaSpacious room for four with all the necessary facilities. Friendly staff, good breakfast.
Stayed in December 2023
Reviewed: 20 December 2023
Ivana
CroatiaIt was not warm enough in the room
Location, staff was superpolite
Stayed in December 2023
Reviewed: 16 December 2023
Pavlos
CyprusReceptionists need to be more polite.
Excellent room, nice hotel location if you don't wish to be in centre, very clean
Stayed in December 2023
Reviewed: 16 December 2023
Lyndon
United KingdomCost of breakfast and parking
Big rooms with comfortable beds
Stayed in December 2023
Reviewed: 15 December 2023
Şevkat
CyprusSome parts of the hotel still under renovating. It's a bit far from center.
Newly furnished spacious rooms with a great view. Breakfast was really good. Staff were helpful and friendly.
Stayed in December 2023
Reviewed: 14 December 2023
Bülent
TurkeyMorning cleaning noise from staff... Renovation in the hotel
Good
Stayed in December 2023
Reviewed: 13 December 2023
Busuttil
MaltaI asked for teabags and two more cups in the room because we were a family of 4 and not only 2 and didn’t get them
Very large spacious rooms
Stayed in December 2023
Reviewed: 11 December 2023
Mikech
SwitzerlandParking... Specially in the winter time, having a parking outside without any cover nor covered access is limiting. Also, there were 3 big holes (drain covers that were broken) and I ended up falling due to one of them so that was bad. Also, having to wait for reception to be available for you to "validate" your parking ticket was subpar.
The staff is very helpful, friendly and informative. We had dinner one night in the hotel's restaurant and the person serving us (Greta) was absolutely amazing. Hotel is very comfortable (rooms seem to have gone through a renovation) and it stays right next to the Danube which makes it quiet.
Stayed in December 2023
Reviewed: 10 December 2023
Cathy
AustraliaToo far out of town, two trains to get into the city. Had an awful smell probably from the construction but was dead smoke air.
Staff were lovely
Stayed in December 2023
Reviewed: 10 December 2023
Marta
GermanyWas very disappointed with our food at the hotel restaurant. The meat was fatty and grisly.
Property was clean and well kept
Stayed in December 2023
Reviewed: 8 December 2023
Christopher
Czech RepublicUnfortunately, the pool and spa were closed during our stay
Staff were very friendly, large room, comfy bed, decent location not far from metro
Stayed in November 2023
Reviewed: 6 December 2023
Vladimir
SerbiaThe heating was painfully insufficient
The room was very spacious
Stayed in December 2023
Reviewed: 6 December 2023
Mike
LuxembourgThe room temperature was a bit low although the A/C was set to 24 degrees. The water temperature was changing a lot during the morning shower.
Nice breakfast in the Executive Bar on the top of the hotel. Very quiet rooms. Friendly staff
Stayed in December 2023
Reviewed: 4 December 2023
Grig21
RomaniaSPA center
breakfast
Stayed in December 2023
Reviewed: 4 December 2023
John
United KingdomAir con didn't work, telephone didn't work for me to contact reception for room service but I may have at fault. There was no view from the back of the hotel only the river and concourse. The location is far from any attractions.
Clean, good amenities, gym was good and the food was tasty. Fresh sheets every day.
Stayed in October 2023
Reviewed: 1 December 2023
Nathan
New ZealandHot water pressure in the bathroom could be better.
Location, facilities & friendly staff.
Stayed in November 2023
Reviewed: 1 December 2023
Peter
HungaryThe overall room was good but the matresses are very very hard and not too comfortable, first night we kept waking up. The shower temperature adjuster was broken and it kept going too hot (not ideal when the children were showering) or too cold. Had to keep adjusting it constantly also the water pressure was weak. Ww booked for 2 adult 2 children but only had 2 pairs of towels and had to call roomservice for extra towels. It would also be useful if a hotel as the Hilton would have at least netflix on their tv even smaller hotels have that here in Hungary. The entrance doors had zero soundproofing and we heard each crying child or running in the halls. We also had our room cleaned one day and they opened the window and it was freezing in the room, worst of all the sheer curtains were pulled so i didnt even see the open window until morning....no wonder the room was cold and since theres no traffic or sound outside we didnt notice. Lastly its far from everything but thats not the hotels fault, luckily the Stadium metro station was quite near. Discounted parking for the guests would be a big plus. Otherwise all good we had a great time.
Hotel was very nice although it was under serious renovation and most facilities didnt work. The room was big and spacious, clean. The tall older concierge guy with a british accent (i forgot his name) was super helpful and i wish to thank him again for all his help. The view was lovely from our room too and breakfast was great albeit not many varieties.
Stayed in November 2023
Reviewed: 26 November 2023
Vesko
SerbiaHeating was disaster. Only one day was hot
View, comfortably bad
Stayed in November 2023
Reviewed: 21 November 2023
Zachary
United StatesExercise room was closed
Great location next to the Danube
Stayed in November 2023
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