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Reviews of Hilton Vienna Waterfront 4 stars

Handelskai 269, 02. Leopoldstadt, 1020 Vienna, Austria

#242 of 378 hotels in Vienna

Guests' Choice

Review score

Based on 1475 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    8.0

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Showing 76 – 100

  • Reviewed: 26 December 2023

    9.0
    Nice hotel on the Danube
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 2 nights
    • Submitted via mobile

    The water in the shower was either very hot or very cold. It was difficult to stop the toilet from flushing constantly. The staff in the bar were not very knowledgeable nor very friendly.

    We had a room with a wonderful view over the Danube. The bed was comfortable and there was a good fitness.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two Queen Bed Waterfront Executive Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The room big and clean Executive lounge great breakfast very delicious

    Stayed in December 2023

  • Reviewed: 26 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Guest Room
    • Stayed 2 nights
    • Submitted via mobile

    Far away from city center or from metro station. Cleaning lady knocked hard at our door shortly after 8:00 am when we were still sleeping. The “city view” is actually a view of an appartment block. The hotel has a problem with the hot water.

    Easily access from the highway and a spacious parking place.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Waterfront
    • Stayed 4 nights
    • Submitted via mobile

    The location is so far from the city center, They did not clean the toilets

    The view was nice

    Stayed in December 2023

  • Reviewed: 21 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two Queen Bed Waterfront Guest Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, spacy and clean room. The room with a view to the Danube was not available despite our booking. We were simply told that that room could not be given, imstead a room without Danube view was offered. It was a bit of a disappointmemt, a simple sorry could sound good. On the other hand, however, as a compensation, access to the top restaurant was offered with free consumption. To conclude, we are satisfied absolutaly...

    Stayed in December 2023

  • Reviewed: 20 December 2023

    9.0
    Would book again at a different location
    • Leisure trip
    • Solo traveller
    • King Room - Mobility Accessible
    • Stayed 1 night

    Breakfast not included. Location of hotel

    Excellent reception staff

    Stayed in December 2023

  • Reviewed: 20 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two Queen Bed Waterfront Guest Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious room for four with all the necessary facilities. Friendly staff, good breakfast.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    8.0
    Great staff and amazing locatio
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Waterfront
    • Stayed 2 nights
    • Submitted via mobile

    It was not warm enough in the room

    Location, staff was superpolite

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    Overall we enjoyed. Could be better but hotel has renovation at moment, which we knew in advance
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Receptionists need to be more polite.

    Excellent room, nice hotel location if you don't wish to be in centre, very clean

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    It was Ok, but not excellent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Cost of breakfast and parking

    Big rooms with comfortable beds

    Stayed in December 2023

  • Reviewed: 15 December 2023

    8.0
    Best view
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Waterfront
    • Stayed 3 nights
    • Submitted via mobile

    Some parts of the hotel still under renovating. It's a bit far from center.

    Newly furnished spacious rooms with a great view. Breakfast was really good. Staff were helpful and friendly.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    7.0
    Riverside and nature view from my window
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Waterfront
    • Stayed 3 nights

    Morning cleaning noise from staff... Renovation in the hotel

    Good

    Stayed in December 2023

  • Reviewed: 13 December 2023

    8.0
    Very nice hotel but could have been better as regards refreshments in room
    • Leisure trip
    • Family with young children
    • Refurbished Family Suite with Two Queen Beds and Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    I asked for teabags and two more cups in the room because we were a family of 4 and not only 2 and didn’t get them

    Very large spacious rooms

    Stayed in December 2023

  • Reviewed: 11 December 2023

    7.0
    Excellent place to stay - Mind the gaps in the parking
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Waterfront
    • Stayed 2 nights
    • Submitted via mobile

    Parking... Specially in the winter time, having a parking outside without any cover nor covered access is limiting. Also, there were 3 big holes (drain covers that were broken) and I ended up falling due to one of them so that was bad. Also, having to wait for reception to be available for you to "validate" your parking ticket was subpar.

    The staff is very helpful, friendly and informative. We had dinner one night in the hotel's restaurant and the person serving us (Greta) was absolutely amazing. Hotel is very comfortable (rooms seem to have gone through a renovation) and it stays right next to the Danube which makes it quiet.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    7.0
    Would choose a closer hotel to town
    • Leisure trip
    • Family with young children
    • Two Queen Executive Room
    • Stayed 1 night
    • Submitted via mobile

    Too far out of town, two trains to get into the city. Had an awful smell probably from the construction but was dead smoke air.

    Staff were lovely

    Stayed in December 2023

  • Reviewed: 10 December 2023

    7.0
    I feel the price was a little expensive but our room was nice, clean and spacious.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Waterfront
    • Stayed 1 night
    • Submitted via mobile

    Was very disappointed with our food at the hotel restaurant. The meat was fatty and grisly.

    Property was clean and well kept

    Stayed in December 2023

  • Reviewed: 8 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Waterfront
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately, the pool and spa were closed during our stay

    Staff were very friendly, large room, comfy bed, decent location not far from metro

    Stayed in November 2023

  • Reviewed: 6 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Waterfront
    • Stayed 1 night
    • Submitted via mobile

    The heating was painfully insufficient

    The room was very spacious

    Stayed in December 2023

  • Reviewed: 6 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two Queen Bed Waterfront Executive Room
    • Stayed 1 night

    The room temperature was a bit low although the A/C was set to 24 degrees. The water temperature was changing a lot during the morning shower.

    Nice breakfast in the Executive Bar on the top of the hotel. Very quiet rooms. Friendly staff

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Waterfront
    • Stayed 2 nights

    SPA center

    breakfast

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Guest Room
    • Stayed 3 nights
    • Submitted via mobile

    Air con didn't work, telephone didn't work for me to contact reception for room service but I may have at fault. There was no view from the back of the hotel only the river and concourse. The location is far from any attractions.

    Clean, good amenities, gym was good and the food was tasty. Fresh sheets every day.

    Stayed in October 2023

  • Reviewed: 1 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Guest Room
    • Stayed 4 nights
    • Submitted via mobile

    Hot water pressure in the bathroom could be better.

    Location, facilities & friendly staff.

    Stayed in November 2023

  • Reviewed: 1 December 2023

    8.0
    Great hotel, hope to revisit once the renovation is done
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Waterfront
    • Stayed 2 nights
    • Submitted via mobile

    The overall room was good but the matresses are very very hard and not too comfortable, first night we kept waking up. The shower temperature adjuster was broken and it kept going too hot (not ideal when the children were showering) or too cold. Had to keep adjusting it constantly also the water pressure was weak. Ww booked for 2 adult 2 children but only had 2 pairs of towels and had to call roomservice for extra towels. It would also be useful if a hotel as the Hilton would have at least netflix on their tv even smaller hotels have that here in Hungary. The entrance doors had zero soundproofing and we heard each crying child or running in the halls. We also had our room cleaned one day and they opened the window and it was freezing in the room, worst of all the sheer curtains were pulled so i didnt even see the open window until morning....no wonder the room was cold and since theres no traffic or sound outside we didnt notice. Lastly its far from everything but thats not the hotels fault, luckily the Stadium metro station was quite near. Discounted parking for the guests would be a big plus. Otherwise all good we had a great time.

    Hotel was very nice although it was under serious renovation and most facilities didnt work. The room was big and spacious, clean. The tall older concierge guy with a british accent (i forgot his name) was super helpful and i wish to thank him again for all his help. The view was lovely from our room too and breakfast was great albeit not many varieties.

    Stayed in November 2023

  • Reviewed: 26 November 2023

    8.0
    Very good
    • Business trip
    • Group
    • King Guest Room
    • Stayed 1 night

    Heating was disaster. Only one day was hot

    View, comfortably bad

    Stayed in November 2023

  • Reviewed: 21 November 2023

    9.0
    Great hotel next to a beautiful river
    • Business trip
    • Solo traveller
    • King Guest Room
    • Stayed 1 night
    • Submitted via mobile

    Exercise room was closed

    Great location next to the Danube

    Stayed in November 2023

Showing 76 – 100

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