Bed was very soft

Nice old style

Stayed in February 2024

I wanted to enter hotel at 01:00 but nobody answered and was not able to enter the hotel

Room was good, everything was clean.

Stayed in February 2024

The bed could be more comfortable.

The staff was very kind and helpful.

Stayed in January 2024

WiFi was available only in the restaurant on the first floor.

Great location, parking, in general good.

Stayed in October 2022

I booked at the last minute and they had one room available for $179. A bit steep for just two of us, but we booked it. There was WIFI in the lobby only, none in the room. I been been coming to Austria over the past 21 years - breakfast was on the poor side. I was expecting something more then just sliced meats and cheese I could buy at any Billa. While did they did have a bit more then just that, I thought it was still lacking for an Austrian breakfast buffet.

The staff was extremely courteous and friendly. And being right in the town center was very nice. Easy walking to all that there was to see in Mariazell.

Stayed in October 2022

Bathroom was old and run down, with paint peeling off. Squeaky old bed. Breakfast could have been better. No omelette, or even fresh boiled eggs offered. Only cold buffet with hard boiled eggs taken out of a freezer. One type of cake and very average coffee.

Great Location quiet surroundings private parking

Stayed in July 2022

the ckeaning lady tried to enter the room at 8:30 am although we were checking out at 10:30. for what???

it was the only one available so no other choice

Stayed in August 2022

The WiFi coverage works probably only in the restaurant, not in the rooms.

Great breakfast. Bike storage room.

Stayed in July 2022

Felt a bit worn down & no soap.

Location & friendly staff.

Stayed in September 2021

We would have liked breakfast to be offered earlier than 8 a.m. because of our early start, but I guess that's a normal time for hotels. Also would have liked more than a simple single bar of soap for 3 people in the bathroom (as we were bike touring we were traveling light).

Very well situated hotel in Mariazell. Staff were pleasant and the fact that there is a secure place for bicycles is a big plus. The room was comfy.

Stayed in August 2021

Bathroom wasn't clean - hairs on floor No WiFi in the room Lots of noise coming in No bathroom accessories

Excellent breakfast Clean beds

Stayed in June 2021

The only thing was the water in the bathroom, I had to let the warm water run for long before it even became lukewarm. However, for a pilgrim like myself, that wasn't a dealbreaker.

Perfectly located in the city center, next to the Basilika. The staff is very-very kind, they asked me for my breakfast preferences and arranged everything in a timely manner.

Stayed in April 2024

The hotel - presented as quite nice renovated hotel - not true at all, our room was super old, the furniture was extremely old and squeaky and not nice. The bed we were sleeping - double bed- each of us had one mattress but my partners mattress was super high, maybe not that used and mine was crazy used and old and I was about 20 cm lower when we both were lying down. Because it was also very used, there was basically a spot in the middle, that could take you to the center of the earth, how crazy low it was. The bed was also so squeaky that if you move at night, you will wake yourself up, it was really not good night sleep at all. The bedsheet and covers was something I would expect out of hostel, not a hotel. Bathroom was ok, but it took a long time for hot water to start going. Also no shampoo or soap, nothing. There were towels. TV was there but also could not connect to netflix or anything like that, just a screen with couple of tv programs. Overall the hotel was very old and not renovated for a looong time. The price definitely did not match the services, We paid basically 70 euros per person per night and we could have gotten a much better accommodation with this price, but we couldn't because the hotel is presented differently that it actually looks like. There is also paid parking, that is not included in the price! So we had to pay money to park in the hotel per night. The breakfast had like 2 types of cheese and some ham and some cereals, sometimes eggs, sometimes sausages and some pastry, but I would also expect a bit more, as it felt it also didn't meet the hype of the hotel. Good variety of tee is probably the only thing that matched the expectation. Please renovate and get a new furniture and covers and everything, it is crazy bad. At least in our room. The restaurant had also old furniture etc, but that doesn't matter that much.

We did like the location, and the breakfast was not bad per se, but was also not that good and definitely not worth for the price we paid.

Stayed in August 2023

Really weird vibes from the staff. Dinner was mediocre and overpriced, no vegan options. The beds are very uncomfortable, both of us had a hard time sleeping and got up with aching backs. Not good value for money, you can stay in nicer places for less money in this area.

Clean room, central location.

Stayed in June 2023

Parking for house guests 8 euro/night.

Great but old hotel - suits to the area. Basic amenities - small bathroom with one single small soap. Room is spacious, but the beds are uncomfortable. Hotel Restaurant - great food, waiters are very friendly. Breakfast - simple choice of food and everywhere reminder, that you are not allow to take food outside.

Stayed in December 2022

cold room

restaurant

Stayed in September 2022

I din't like the smell inside of the hotel. The bathroom had almost no lights, the shower door literly broke down while showering....it was kind of scary, IT was one night stay, so we survived, but, no more....:(

Hotel has a great position, it is close to the center. Breakfast was actually very good.

Stayed in June 2022

nothing

this hotel gets a fantastic review because it is a family-run, friendly, helpful place with excellent traditional food and a great breakfast buffet

Stayed in July 2022

No kitchen facilities, but I think that is usual for a hotel

Everything was absolutely alright. The perfect location for visiting Mariazell

Stayed in June 2021

Very friendly staff, super supportive and outstanding location!

Stayed in August 2021

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in June 2023