Europaplatz 1, Lend, 8020 Graz, Austria
#24 of 60 hotels in Graz
Guests' ChoiceBased on 487 hotel reviews
8.4Cleanliness
8.8
Comfort
8.6
Location
9.0
Facilities
8.3
Staff
9.3
Value for money
8.5
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2024
Goran
CroatiaStrange bathroom/shower combination
A cool, urban hotel with spacious rooms.
Stayed in May 2024
Reviewed: 29 April 2024
Catherine
New ZealandJust quite expensive for a simple room. The breakfast was really expensive so we didn’t try it but for the price we paid it would be nice to at least have a coffee machine in the room or a complementary coffee at the bar. Room could get quite warm and the aircon wasn’t super effective. Most staff were lovely but one staff member was a bit rude when we came down on the morning to buy a coffee.
Great location for us close to the train station. Great shower and comfortable bed. Despite being a small room, there was plenty of space to store your bags etc. Most of the staff were lovely.
Stayed in April 2024
Reviewed: 29 April 2024
Aneta
AustriaThe staff at the reception was a bit weird - when I arrived, the lady handed me the key, took my city tax payment and then did not explain anything about the hotel, where the breakfast would be, etc. I found the information in the small leaflet she handed me with my keycard and I am capable of logical thought but it felt like she was indifferent. I think the price reflects the location (it's really convenient). The breakfast is really good but it's too pricey for what it is - 25 Eur (I think it's 22 Eur for hotel guests, I had it included in my booking). Hotel Daniel in Vienna has a much nicer spread for the same price. Waster in the shower kept changing temperatures in the evening, which added some excitement to the ablution ritual.
The hotel is very central, located right next to the train station. I was out for most of my 4-day stay so I did not try bike rental (offered by the hotel) or explore any tourist-related perks. The staff working at the restaurant and managing the breakfast buffet was really lovely. The buffet itself had all the basic continental breakfast pieces, as well as Kaiserschmarrn (an Austrian sweet dish which is a pancake shredded into bits). The room was not noisy at all and I absolutely loved the beds!
Stayed in April 2024
Reviewed: 25 April 2024
Alison
United KingdomInadequate sound proofing. You know more about your neighbour’s cough than is necessary. Boozy corridor noise can be a pain.
Convenient location, functional room, welcoming staff. Good breakfast
Stayed in April 2024
Reviewed: 20 April 2024
Anja
SloveniaThe rooms are very small, would prefer more privacy in the bathroom (there is just a sliding door for the toilet and a full wall window in the shower that looks onto the bed).
Wery good breakfast, location near the main train station
Stayed in March 2024
Reviewed: 14 April 2024
Jiri
Czech RepublicThe noise from the outside area stopped around midnight.
Breakfast – excellent, room – comfortable, location – could not be better
Stayed in April 2024
Reviewed: 14 April 2024
Gustavsson
Austriaa water kettle & a fridge would have been nice
Stayed in March 2024
Reviewed: 12 April 2024
Sueryon
South KoreaFantastic breakfast and just few steps away from the railway station.
Stayed in April 2024
Reviewed: 7 April 2024
Ine
NorwayNothing really
I stayed at Daniel Graz also on Sunday 24 March and have really nothing to add to that. It was on both occasions a very nice hotel and experience. Great breakfast this time, which I didn't have time for on the 25th.
Stayed in March 2024
Reviewed: 31 March 2024
Venkataraman
AustriaThe stay was so comfortable that minor irritants are not worth mentioning
Lovely property. Very comfortable. The bed is really comfortable. Breakfast amazing.
Stayed in March 2024
Reviewed: 31 March 2024
Tim
AustraliaThe fridge was not working and the drinks where hot
Great location and friendly staff
Stayed in March 2024
Reviewed: 30 March 2024
Ine
NorwayNothing, really. I'll stay there again.
Very nice hotel. With clever solution for work place table in room, in a room with limited space. Great bed, great location for us train travellers.
Stayed in March 2024
Reviewed: 29 March 2024
Βασίλης
CyprusThe pillows were small and very soft
very good
Stayed in March 2024
Reviewed: 24 March 2024
Philip
United KingdomLocation close to the Hauptbahnhof; clean, functional room, very good breakfasts.
Stayed in March 2024
Reviewed: 15 March 2024
Janet
United KingdomLayout of shower/toilet area was a bit odd. Lifts very small.
Convenient location. Good breakfast.
Stayed in March 2024
Reviewed: 9 March 2024
Urara
United KingdomNothing
Great location, riendly staff
Stayed in February 2024
Reviewed: 26 February 2024
Jonathan
AustriaNo food availability on Sunday evening.
Excellent location with easy access to City and nearby facilities. Very comfortable room and extremely quiet given the location.
Stayed in February 2024
Reviewed: 20 February 2024
Sandra
LithuaniaJust to note the shower has a transparent wall, facing the bed. Also, walls do not absorb sound very well, so how loud your stay will be will depend on neighbours and cleaning staff, which start rather early. No kettle inside the room, yet there is a cafe downstairs.
An interesting fusion of old and new in a location right next to the main train station (~15min walk from the city center). It's a historical building with a modern twist, so you get a fresh look for a decent price. The room was equipped with all the musts and even had a nice reading corner next to the window. A hairdryer was available, as well as TV.
Stayed in February 2024
Reviewed: 14 February 2024
Kerstin
AustriaWindows cannot be opened, a bit sticky, could not join breakfast because of no time, highly recommended, though
Garage available, booking wallet could be used
Stayed in February 2024
Reviewed: 11 February 2024
Mladen
CroatiaThe air condition in the room only makes noise when you turn it on. There is no fridge in the room. Even the small one.
I like breakfast. It's very rich with a lot of meals. Very friendly staff in the hotel. The location of the hotel is close to the central railway station. There are a lot of stores around the hotel. I like little notes in the room about hotel history.
Stayed in February 2024
Reviewed: 10 February 2024
Sejdic
CroatiaBreakfirst great, stuff also
Stayed in January 2024
Reviewed: 5 February 2024
Michael
AustriaI will never understand toilets with a see-theough glass door...
Very good breakfest
Stayed in January 2024
Reviewed: 29 January 2024
Gaetano
RussiaLocation, bed, breakfast
Stayed in January 2024
Reviewed: 26 January 2024
Banu
TurkeyI wish there were a curtain in some way to cover the window of the bathroom to the living room but at least the toilet has a wall so that it is not visible from the beds.
The breakfast was exceptional. Room was clean. It’s located right next to the train station. The hotel’s warning signs all have humor, I wish I had taken a photo of the regular do not disturb sign at the room door.
Stayed in January 2024
Sopot, Poland
Bakersfield, USA
Verona, Italy
Binz, Germany
Betws-y-coed, UK
Berlin, Germany
Melaka, Malaysia
Hoi An, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content