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Reviews of Hotel das Zwölferhaus 4 stars

Zwölferkogelweg 137, Hinterglemm, 5754 Saalbach Hinterglemm, Austria

#1 of 88 hotels in Saalbach Hinterglemm

Guests' Choice

Review score

Based on 27 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.9

  • Location

    9.7

  • Facilities

    9.7

  • Staff

    9.8

  • Value for money

    9.2

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 25 April 2024

    10
    For us place to return
    • Leisure trip
    • Group
    • Suite with Balcony and Mountain View
    • Stayed 4 nights

    You might miss a pool, we did not :-)

    This stay was one of the highlights of our skiing season. Hotel has an excellent location for skiers, you cannot be closer to the gondola/chairlift. Walking distance to the village. Our room was comfortable, spacious, nice and clean, with a balcony heading to the skiing race slope. Whole stay was very pleasant, smooth. We enjoyed how everything was organised (breakfast, snack, bar, dinner, etc). All was as it should be, you didn't have to ask for personnel, as they were there when you needed them. They have very practical spacious wide ski lockers (for skis, helmet, gloves, with hangers and mirror on the door), fitness with a view. Hasenauer family is doing an excellent job. Thank you for being a great host.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Seriously, it was a stay I’ll never forget.
    • Leisure trip
    • Family with young children
    • Studio with Balcony and Mountain View
    • Stayed 6 nights
    • Submitted via mobile

    Nada. Blew my mind how it went above and beyond. I’m definitely coming back here again.

    Spotless place, super comfy, food was out of this world, and the crew was top-notch. I’d snap it up again in a sec if I had my dates straight.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Perfect
    • Leisure trip
    • People with friends
    • Studio with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Everything , especially location to lift and ski to hotel

    Stayed in March 2024

  • Reviewed: 24 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast is amazing! Anything you can think of. The staff are super kind and friendly - they always remember you and your preferences. Always truly smiling and recommended us for routes in the area, along with the joker card (kind of ski pass) they gave us. We ordered dinner for one night and we were not surprised it was excellent as well (photo of the desert). In short, very highly recommended !

    Stayed in June 2023

  • Reviewed: 15 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    One of the best our stay.

    Stayed in June 2023

  • Reviewed: 22 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 7 nights

    A suggestion. Adding one or two extra english language TV channels apart from news network ones would be cool. But hey, we were there to ski and have fun. Not relevant at all. really.

    We've been everywhere throughout the Alps, hotels and apartments, and this one without the usual fuss, delivers subtle perfection, because good things come with the attention to details, we often see intention but utter fail in execution. Not on this one. Location is superb right next to the lifts, very good ski store next to it. Also there's a bus station nearby. Everything was remarkably clean. We had typical alpine room but apart from other places, it was truly functional; lots of sockets everywhere; bed, near the sofa, etc. Two big LCD TVs. Two sink bathroom. Walk in shower that doesn't leak to the rest of the bathroom. Quiet. Staff was always there without intruding with your daily stuff. An excellent and always in top cleaning conditions ski room. The buffet breakfast was really good and had everything you can expect without the usual annoying daily changes of fruit or bread that some hotels do. We'll come back for sure

    Stayed in March 2023

  • Reviewed: 22 March 2023

    10
    the perfect holiday place
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    nothing, absolutely nothing that I didn’t like

    the only reason not to give it a straight forward 10 is that I might have problem booking next time. Very helpful reception, a chef that is Michelin worthy. I will most certainly return here

    Stayed in March 2023

  • Reviewed: 5 March 2023

    9.0
    Excellent accommodation and delightful staff made for a comfortable holiday.
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    No porridge for breakfast!

    located next to the gondola this is a well thought out and carefully designed hotel. the staff are excellent and the attention to detail is obvious in everything, service, food, layout-we’ve stayed in Hinterglemm a few times-without doubt this is the top hotel in the village.

    Stayed in March 2023

  • Reviewed: 22 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony and Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    the cleaning ladies -coming in to the room when you are in,talking loud,come to spa and clean and talk and open doors while spa is still open location-not in the main street

    Comfortable room,beds,location next to gondola,balcony,breakfast,bar

    Stayed in December 2022

  • Reviewed: 21 February 2023

    9.0
    Perfect place for a short active vacation and enjoying nice athmosphere.
    • Leisure trip
    • Couple
    • Studio with Balcony and Mountain View
    • Stayed 4 nights

    -

    Perfect location with direct ski in/out. Good lockerboxes in Skiraum and finally a Skiraum which is in the ground floor and not deep in the cellar behind 50 stairs :)

    Stayed in February 2023

  • Reviewed: 1 January 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony and Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    -

    Beautiful, large room. Excellent view to mountain. Tasty food, very friendly owners and staff. Lift next to the hotel.

    Stayed in December 2022

  • Reviewed: 6 August 2022

    9.0
    Superb
    • Business trip
    • Family with young children
    • Family Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Good and clean place for family!

    Stayed in August 2022

  • Reviewed: 1 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Balcony and Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Great Location Friendly Staff

    Stayed in August 2022

  • Reviewed: 13 July 2022

    10
    Amazing two days
    • Leisure trip
    • Couple
    • Studio with Balcony and Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff Mountain View Breakfast Balcony

    Stayed in July 2022

  • Reviewed: 5 February 2022

    10
    A wonderful week
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    swimwear not allowed in wellness spa, I know this is common in Austria but being British I was a bit uncomfortable with this.

    The location was perfect for skiing only a minute walk to the gondola. The hotel is beautifully presented throughout and spotlessly clean. The staff are friendly and professional. Excellent choice of food at breakfast, afternoon tea and dinner. The wellness spa is amazing.

    Stayed in February 2022

  • Reviewed: 26 December 2021

    10
    Best location to ski at 12er Kogel.
    • Leisure trip
    • Couple
    • Studio with Balcony and Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Professional team, friendly host, exquisite food, new, clean and spacious rooms (check bluetooth speakers in the shower😉), relaxing wellness area, most importantly its right next to the new ski cable lift! We will definitely come back again.

    Stayed in December 2021

  • Reviewed: 19 September 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Balcony and Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast varied and delicious, we would have been happy if there were more vegetables

    Perfect stay and place . We will be back again decently

    Stayed in September 2021

  • Reviewed: 31 May 2021

    10
    Perfect location, very modern facilities, definitely recommended!
    • Leisure trip
    • Couple
    • Studio with Balcony and Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    The only remark is that there is no pool. We knew that before booking, however, so it was okay for us. Also, the rest of the spa area is very well done and super modern.

    Very modern hotel, completely renovated with spacious rooms and a perfect location close to the cable car. Very friendly and helpful staff, free Corona tests every day, free welcome drink. The breakfast with its fresh orange juice and delicious bread was amazing!!! The view from the spa area on the top floor to the mountains is very relaxing. The gym is also spacious and has all necessary equipment. We loved the yoga mat in the room!

    Stayed in May 2021

  • Reviewed: 20 February 2023

    8.0
    excellent location and great staff make this an excellent choice for skiers visiting Hinterglemm
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Chefs are clearly very talented and the presentation was always amazing but the actual food was at times a little too fussy!

    location, facilities and staff

    Stayed in February 2023

  • Reviewed: 6 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 1 January 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Balcony and Mountain View
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 2 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Balcony and Mountain View
    • Stayed 5 nights

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: 5 June 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Studio with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: 30 January 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Studio with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2022

Showing 1 – 25

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