Althanstraße 5, 09. Alsergrund, 1090 Vienna, Austria
#263 of 380 hotels in Vienna
Guests' ChoiceBased on 1349 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
8.5
Facilities
7.8
Staff
8.9
Value for money
8.2
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Antonio
Francenothing
I only stayed one night, but rooms were clean and confortable. its a good place not far from the subway station and from main shops in a calm suburb. the hotel is not very expensive.
Stayed in March 2024
Reviewed: 30 April 2024
Eva
HungaryThe big-big noise near the window at night ( working on the next building)
Stayed in April 2024
Reviewed: 29 April 2024
Jyotshna
Austria1. We could hear from another room that can also disturb you. if you are sensitive to noise than you might get disturbed also from noise outside of window. I am not sensitive to noise so it didnot disturb me. 2. just input if you fix the hot and cold water system you can save lot of waters.
Location, breakfast, reception information, cleanliness
Stayed in April 2024
Reviewed: 27 April 2024
Sharon
United KingdomNo tea making facilities in our room or access to tea/coffee in hotel apart from breakfast. Although water in reception foyer. Bar not open when we were there.
Very clean. Staff friendly. Quiet at night. Near transport system. Good breakfast with wide range. Had cancelled flight till evening, so hotel allowed us stay in room additional hour plus stores case for day.
Stayed in April 2024
Reviewed: 22 April 2024
Safet
Kosovoexcellent breakfast
Stayed in April 2024
Reviewed: 13 April 2024
Yana
BelgiumI had issues with cleaning. I stayed for 5 nights and my room was cleaned only one time, even though I requested 2 days in row to do that.
I really liked the location. Very convenient to get to the centre. The staff was creat and breakfast was fine. The bed was very comfortable as well.
Stayed in April 2024
Reviewed: 12 April 2024
Lana
CroatiaThe breakfast was great and the staff was really friendly. The Alsergrund location is well connected by tram, but it'll take you a while to walk to the main sights.
Stayed in April 2024
Reviewed: 11 April 2024
Volkan
TurkeyBreakfast
Parking
Stayed in April 2024
Reviewed: 11 April 2024
Volkan
TurkeyBreakfast, not enough plugs in rooms
Parking
Stayed in April 2024
Reviewed: 2 April 2024
Evaggelia
DenmarkNice hotel, with a very good breakfast. Good location, close to the tram and close to the city center. The staff was very friendly and helpful.
Stayed in April 2024
Reviewed: 26 March 2024
Michał
PolandQuite narrow bathtub, not suitable for quick shower. Room doors were a bit tricky, they once opended when not locked from inside and in general I had to always make sure that they really closed themselves when leaving the room.
Clean room, nice staff, good location.
Stayed in March 2024
Reviewed: 23 March 2024
Bamdad
United KingdomNo boiler or tea in the room
Best breakfast and high class interior design and clean
Stayed in March 2024
Reviewed: 22 March 2024
Václav
Czech RepublicThere was no light in the room except for two small bed/table lamps.
Super comfortable accomodation for a reasonable price.
Stayed in February 2024
Reviewed: 22 March 2024
Junaid
United Arab EmiratesNo slippers No toothbrush toothpaste No washroom toilet hand shower. I know that it is not normal in Europe but someone need to start somewhere.
Location and staff was very good and helpful.
Stayed in March 2024
Reviewed: 20 March 2024
Jessica
DenmarkThe drinking water bottle in the mini bar was disgusting, old and has mould. Mattresses on the bed was too hard. I have pains all over like I slept on the floor or a wooden board.
The location is great, breakfasts were amazing with large choices and varieties. The room was well cleaned.
Stayed in March 2024
Reviewed: 19 March 2024
Fatima
FranceThe location is perfect, next to a tram stop. The staff were were lovely! And the breakfast had lots of options (tho not alot for vegetarians, but not bad!) I totally recommend this hotel.
Stayed in March 2024
Reviewed: 18 March 2024
Grzegorz
DenmarkUncomfortable pillows and not working WiFi.
Amazing breakfast and location close to center.
Stayed in March 2024
Reviewed: 17 March 2024
Michaela
SlovakiaVery pleasant accommodation, everything was clean. We had the rooms connected thanks to the door - it exceeded our expectations! Great breakfast! Thank you.
Stayed in March 2024
Reviewed: 11 March 2024
Tsereteli
GeorgiaThere weren’t slippers. and the socket wasn’t next to the bed.
The location of the hotel was excellent. staff were excellent.
Stayed in March 2024
Reviewed: 10 March 2024
Gabriel-ioan
RomaniaAwesome breakfast!
Stayed in March 2024
Reviewed: 10 March 2024
Filip
PolandThe hotel has seen better days, it is just old. The hotel is used up, it is more or less clean, but it is broken in many places, like carpets, walls, bath tubs and so on and so on. Some refurbishing is neeeeeeeeeded.
Staff was very helpfull and just nice. Location is good, close to the city center by foot (2,5km). Room was specious.
Stayed in March 2024
Reviewed: 9 March 2024
Alekhya
NetherlandsBreakfast was amazing! The buffet was at a perfect time to get up relaxed in the morning and the selection of breakfast was varied and great!
Stayed in February 2024
Reviewed: 8 March 2024
Jacek
Polandnothing to complain
Everything was as I expected from a hotel like this. It was clean, the breakfast buffet was it was tasty. Very good location.
Stayed in March 2024
Reviewed: 7 March 2024
Naomi
FinlandIt was well maintained old building that had everything we needed. All the staffs there were polite and especially the breakfast staffs were so friendly to ny son also.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content