The location was excellent!

Stayed in April 2024

Our room was obviously a smoker’s room. Smoke smell everywhere. The hotel was fully booked and we stayed only one night, so we could not switch rooms. Staff tried to reclean the room using scent spray, this did work for a few hours - however such a room should not be offered to non smoking people.

Sauna was very nice. Breakfast also really good. Friendly staff.

Stayed in February 2024

Location

Stayed in December 2023

Spa was excellent

Stayed in January 2024

We have stayed at the Bon Alpina a number of times and always find it great. Well located for ski rental shop and ski bus stop.

Stayed in January 2024

Finding a car parking space was difficult!

Breakfast was excellent so much choice!

Stayed in January 2024

Dinner closes by 9 PM. We had chosen the half board option but couldn't use the dinner option as we reached late. We weren't aware of the Dinner cut off time. Hence be very sure before choosing the half board option.

Beautiful location! It is outside Innsbruck but not too far! Lovely place. Rooms are cozy and staff is friendly and courteous. Breakfast is good.

Stayed in December 2023

location was great, the sauna and wellness area excellent and the staff was very friendly, nice and caring. We had to extend our stay due to transport issues and they immediately made sure we could stay in the same room and checked in with us- extended the welcome card and even offered us to get dinner there even though we did not reserve. Our one night became 3 nights and we would have stayed even longer.

Stayed in December 2023

Carpet

Food

Stayed in October 2023

There was no air conditioning in our room, probably not a problem most of the time but being on the top floor it was quite warm. As noted above it felt a bit short staffed and frenetic, staff doing several jobs, I had to wait quite a while for a bar person to appear in the bar to serve drinks, not a big issue but took the edge off the experience.

We had a large family room on the top floor, of the older? Building, the hotel had a lift. The room was a generous size and had a nice balcony, a real bonus. The room was very clean and comfortable and the bathroom and room were well equipped. The staff on reception were very friendly and helpful. We had an evening meal at the hotel, the food was good value without being exceptional, the restaurant experience felt a bit chaotic, we didn’t really think they had enough staff on so it all felt a bit frenetic, this was a Friday night so the hotel was quite full. Igls is a short distance from innsbruck , about 7 kilometres I think, it is easy to visit via bus, tram bike or even walking for the very energetic as there are footpaths/ bike routes to the city. Overall a good experience but not not quite excellent

Stayed in September 2023

I understand, that lots of people like to go there, but it would be great, if the tourist groups who arrive by bus for one night would all go on the first floor, as they can be quite noisy in the morning when they leave the hotel at 6-7 am, and if they all would be on the first floor, there’s of the guests wouldn’t be disturbed.

Its just simply nice and one feels welcome:0)

Stayed in August 2023

There isn't much to do in the evening as it's only in a small village, parking is very limited and the hotel could do with some upgrading to rooms and hallways etc

Breakfast was exceptional with a huge choice, free coffee downstairs during the day and having a swimming pool etc was nice

Stayed in July 2023

Breakfast was a bit chaotic due to the placing of food. People ran back and furth, so organising of the placement of food could minimize some of the chaotic Collection of food. Please also note There is no fridge at the hotel Room either, so if yoy expect to store water, food etc. It is not possible.

Great staff, sweet and helpfull! Amazing spa Area and pool + the amazing view.

Stayed in July 2023

Small parking slots

Location, food and facilities ( pool ), pet friendly, pleasant atmosphere

Stayed in July 2023

The rooms were very comfortable and the breakfast was varied and good.

Stayed in July 2023

I wish the pool and fitness room were opened 24h. Also more vegetarian options for breakfast and dinner.

I‘m happy I stayed here and not in Innsbruck. Centrally located in a cute village, the hotel had everything we needed. Good for vacation with kids or older people. Well connected to Innsbruck and Patscherkofel cable car/Pine Path hiking route.

Stayed in July 2023

Rooms are small. Staff was a little rude and condescending.

Beautiful location and clean rooms.

Stayed in July 2023

The parking is quite small.

It suitable for people who wanna stay outside the city of Innsbruck.

Stayed in June 2023

All great!

The room was excellent and I was surprised and delighted that we could bring my dog. That made our stay so much easier. Breakfast was a great buffet, everyone was lovely, the wifi was strong

Stayed in May 2023

The food was hit and miss and the corridors and rooms smelled of cigarettes.

Spa facilities were decent and the location was really handy for skiing at Patscherkofel.

Stayed in March 2023

the beds are hard and so are the pillows only stairs in and out of the ski room

the staff are all pleasant and professional. the facilities are good and so is the food.

Stayed in February 2023

Heaters were not very effective, room was usually too cold.

Was in a nice, cosy location next to the bus stop. Breakfast was pretty good.

Stayed in December 2022

The hotel seats you at one specific table for your entire stay at the hotel. Being a solo traveller, the table assigned to me was in the corner of a small room in the restaurant for 1 person and quite small. There was never a menu for the dinner on the table as other tables had and sometimes no napkins etc. It felt a forgotten table. I was also shouted at by one staff member for not having signed the bill for the dinner i had the previous night. I was not told the procedures and felt that was a bit rude. If I have a specific table for the entire stay, the costs for any extras should be on my bill. On my last morning, someone else was seated at my table so not sure what that was about. I asked for another table and was kindly given by one of the ladies on the floor. So I am saying this as good for people to be aware and not get similar treatment. Otherwise everyone else was very nice.

The location was ideal. The reception team were very helpful. The room was spacious and clean. The breakfast was good. The restaurant staff were kind and friendly.

Stayed in January 2023

Nothing.

The hotel is in a quaint little village and the ambience is excellent.

Stayed in December 2022