Makartplatz 4, Altstadt, 5020 Salzburg, Austria
#17 of 126 hotels in Salzburg
Guests' ChoiceBased on 376 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
8.8
Staff
9.4
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 21 April 2024
Ibraheem
United Arab EmiratesClassic old building (vintage furniture). The breakfast was very good and the Chef (Sri Lanka - Sharma) was very friendly and helpful
Stayed in April 2024
Reviewed: 18 April 2024
Ahmed
United Arab Emirates- although we were informed about an extra charge on valet service it’s still unheard of from 5 star hotels - the tv was a little outdated and most of the channels are as you say cable tv - as much as their restaurant looks classy but the truth is I ordered food and it was bland - the smell of food is everywhere except the rooms the rest of the hotel smells like a restaurant - the bed was unbelievably hard that I found differently sleeping soundly on
- the location is unbeatable a bridge away from the beautiful narrow streets - staff are professional and understanding - the fridge is cold - the balcony is a plus - bathroom amenities are great - unbelievable history with tremendous guests that visited this hotel
Stayed in April 2024
Reviewed: 17 April 2024
Najat
United Arab EmiratesThere wasn't anything I disliked; however, they could improve their in-room dining menu and consider adding a self-service coffee machine in the breakfast area for convenient refills without needing to ask.
The hotel has a very homey ambiance, with rooms that transport you to a different era. Everything you need is conveniently close by.
Stayed in April 2024
Reviewed: 10 April 2024
Chris
United KingdomNothing
The room was wonderful and the hotel is in the best location for everything in Salzburg. All of the staff were very friendly and knowledgeable of the local area. We had dinner in the Polo which was a fabulous experience. The bar manager has to be a highlight, such a great chap, lots of fun. Thank you all.
Stayed in April 2024
Reviewed: 12 March 2024
Robert
AustraliaNothing
Everything
Stayed in March 2024
Reviewed: 26 January 2024
Sasha
AustraliaBeds were a bit hard for us
Old school glamour with amazing rooms. Stunning breakfast room with delicious food and helpful staff. Fabulous location.
Stayed in December 2023
Reviewed: 19 January 2024
Christyne
United StatesEVERYTHING WAS LOVELY HERE. Great staff, amazing breakfast and very accommodating. Would definitely stay again.
Stayed in December 2023
Reviewed: 7 January 2024
Vanessa
United KingdomNothing.
We came for our honeymoon - it was PERFECT ! Attentive staff. Great location. Tip top first rate service.
Stayed in December 2023
Reviewed: 30 December 2023
Jason
PolandWater pressure and small bathroom.
Location and great window view. Old majestic property.
Stayed in December 2023
Reviewed: 28 December 2023
Neil
United StatesWe loved the spacious room and the friendly service from all the staff
Stayed in December 2023
Reviewed: 22 December 2023
Michael
United KingdomAbsolutely nothing
Perfect and well cooked
Stayed in December 2023
Reviewed: 17 December 2023
Julie
AustraliaFantastic service and beautiful Hotel
Stayed in December 2023
Reviewed: 17 December 2023
Athanasios
GreeceVeeerry heavy style and decoration. The floor in between the floors was wood???
Great location! Veeery friendly employers! Extremely clean! Amazing receptionist,fantastic piano player!
Stayed in December 2023
Reviewed: 11 December 2023
Paul
United StatesN/A
The staff was very attentive!
Stayed in December 2023
Reviewed: 10 December 2023
David
United StatesNothing
Right across the river from old town made very close to everything The entire staff were helpful, welcoming
Stayed in December 2023
Reviewed: 28 November 2023
Elizabeth
United KingdomJust love this hotel! I’ve returned many times. The Bircher muesli is the best! 😀
Stayed in November 2023
Reviewed: 26 November 2023
Leslie
United StatesAbsolutely everything was perfect. I can’t think of a single improvement.
Stayed in November 2023
Reviewed: 23 November 2023
Wenhua
New ZealandExtra blanket during winter time.
Staff are very friendly. The room I stayed was so comfy! The place looks magnificent. The location was so close to everything, the Mirabell garden, the old town, the fortress and the central station.
Stayed in November 2023
Reviewed: 4 November 2023
Jeerath
ThailandNothing
Luxury hotel
Stayed in October 2023
Reviewed: 31 October 2023
Sharon
United StatesLocation , quaint beautiful rooms
Stayed in October 2023
Reviewed: 29 October 2023
Robert
United StatesNothing
Location, decor, breakfast, and conscientiousness
Stayed in October 2023
Reviewed: 24 October 2023
Mariana
BrazilThe staff, the breakfast and the beauty of this historical building were the highest points!
Stayed in September 2023
Reviewed: 23 October 2023
Stanislav
AustriaThe service at the breakfast was somewhat not satisfactory. Both days the staff looked more engaged in preparing tables than attending to the guests. We had to wait patiently at the table (no one welcomed us or placed us at a table) for no less than 5 minutes to raise the attention of the staff and order coffee and some eggs. Both days.
The location, spaciness of the room, the ambiance at the bar.
Stayed in October 2023
Reviewed: 22 October 2023
Michele
United StatesThe staff was excellent, helping us with our large family’s needs.
Stayed in October 2023
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