Frankenberggasse 10, 04. Wieden, 1040 Vienna, Austria
#15 of 378 hotels in Vienna
Guests' ChoiceBased on 622 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.2
Staff
9.6
Value for money
8.9
Free WiFi
9.0
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End of dialog contentReviewed: 13 April 2024
Esra
Turkey- Nothing at all. Thank you!
_ The hotel was a lovely decorated historical building and it was quiet convenient. _The breakfast was quite sufficient and diversified. _The breakfast room was lovely + I loved the classical music during the breakfast time ( it was a full Vienna experience) _ The room was nice in it's classical style, also it was quite clean and the bed was very comfortable. _ We loved the welcoming with a small chocolate in the room. Thank's for that. - Also, thank you for the painting kit which is given as a gift to my niece during the breakfast. _ The staff was welcoming and kind (overall). _ It was a good value for money (overall).
Stayed in April 2024
Reviewed: 7 April 2024
Jane
United KingdomThe rooms were too hot and there was no way to regulate the temperature
Nice location
Stayed in April 2024
Reviewed: 4 April 2024
Hellmer
United KingdomGreat location, very friendly and helpful staff, excellent breakfast, and very comfortable room.
Stayed in February 2024
Reviewed: 2 April 2024
Marta
United KingdomVery minor flaws - lack of good coffee in the room (only instant) and chunk of heir on the bathroom floor missed by cleaning staff
Location, room, breakfast, nice staff, car park. Also it’s not a huge hotel which is good in my opinion.
Stayed in March 2024
Reviewed: 1 April 2024
Davida
IsraelJust to mention that they are few stairs in the entrance - so you have to carry up your suitcases and can’t roll them in order to reach the elevator for you room.. not terrible but a bit inconvenient
The rooms are clean and quiet and the neighborhood is good - not in the center- but well connected with public transport
Stayed in March 2024
Reviewed: 28 March 2024
Margarita
LatviaNothing
Location. Building. Breakfast. Lobby bar. Staff
Stayed in March 2024
Reviewed: 26 March 2024
Sharon
IrelandBreakfast offered an exceptional choice, the prosecco was a nice touch!
Stayed in March 2024
Reviewed: 24 March 2024
Anca-elena
RomaniaNothing
The location very close to the center The room very clean The breakfast delicious
Stayed in March 2024
Reviewed: 19 March 2024
Kyoko
United KingdomIt is difficult to find.
The breakfast room is a lovely space, with very pleasant classical music being played at a volume that is not intrusive, making it a very elegant place to spend the time. There are various choices at Breakfast. The location is very convenient. The historic building, interiors and furniture are really a feast for eyes. The bed is so comfortable.
Stayed in March 2024
Reviewed: 19 March 2024
Niki
CyprusEverything was great, the breakfast , the room, the staff and the location of course!
Stayed in March 2024
Reviewed: 10 March 2024
Mihaela
CyprusThis hotel is incredible!! All the staff is polite and welcoming The premises are spotless Comfortable and quiet rooms The breakfast is amazing The location is 10 min walk from the center Always my choice when I visit Vienna
Stayed in February 2024
Reviewed: 9 March 2024
John1119
United StatesIt's definitely a European shower, that's my only complaint.
Great location, amazingly clean, gorgeous hotel.
Stayed in February 2024
Reviewed: 7 March 2024
William
United StatesGreat location, short walk to main Karlsplatz station. Excellent breakfast.
Stayed in March 2024
Reviewed: 7 March 2024
Simon
United KingdomI cannot think of a single thing about our stay that in any way made me or my wife unhappy.
This was one of the best hotel experiences of my life (and I'm 59 years old). The hotel is perfectly situated for a city break - ten minutes walk from the city centre but in a quiet side street. The staff were welcoming, friendly and helpful. Questions were dealt with immediately and with courtesy, and a minor problem with a window blind was sorted out efficiently. The hotel breakfast was of excellent quality and included in the price - given that breakfasts per person in decent hotels can be around the 30 Euros mark, and a good breakfast was essential to making the most of the city sights, this was an important feature of our stay. We were also delighted to be upgraded to an even better room than we had booked (indeed, a suite - it was my wife's 60th birthday) and the gift of a free bottle of fizz to celebrate my wife's birthday was much appreciated. Probably needless to say, the room was scrupulously clean, the bed was very comfortable, and housekeeping was top notch. In short, the hotel's excellence made a key contribution to a truly wonderful and memorable stay in one of the most beautiful cities in the world.
Stayed in March 2024
Reviewed: 6 March 2024
Francesco
United Kingdomgreat location big room really clean
Stayed in January 2024
Reviewed: 27 February 2024
Karen
United KingdomThe view
Breakfast!
Stayed in February 2024
Reviewed: 27 February 2024
Zoia
IsraelEverything was perfect.
It is my third time in this hotel and it will certainly be many more. Location,comfort ,impeccable service and professionalism make it the best option. Highly recommended for people with middle range budget who want to visit Vienna in style.
Stayed in February 2024
Reviewed: 26 February 2024
Desiree
TaiwanVery centric location just an 8 min walk to the Opera and city center. Staff was nice and helpful. Little fitness and sauna area were also a nice addition.
Stayed in February 2024
Reviewed: 25 February 2024
Adrian
United Kingdomabsolutely nothing
We really enjoyed our stay with you, the room was delightful in all respects, it was elegant, extremely comfortable and beautifully maintained and immaculately clean. The breakfasts set a standard for variety and quality by which we will now judge all future hotels on our travels, it was a truly magical experience.
Stayed in February 2024
Reviewed: 23 February 2024
Gaby
SwitzerlandExcellent location
Stayed in February 2024
Reviewed: 22 February 2024
Crissc
RomaniaEven though the room had a lot of supplies and facilities, there were no slippers. Otherwise, everything was great.
The hotel has a very good location, in the heart of the city, close to the main attractions. We have stayed in a triple room which was spacious and very clean. The beds were comfortable and cozy. The staff is very polite and helpful. They helped us with any questions we had. The varied breakfast was delicious and there was a lot of food to choose from. Overall, I think this hotel is a great choice for any tourist!
Stayed in February 2024
Reviewed: 20 February 2024
Jacqueline
United KingdomOnly thing was the shower was poor
Very clean,bed really comfortable .Quite hotel which felt very relaxing .Staff were so helpful and friendly .Sanjay was an excellent barman !
Stayed in February 2024
Reviewed: 19 February 2024
Pavel
Serbia-
Great location, super breakfast, quiet, very good beds
Stayed in February 2024
Reviewed: 18 February 2024
Assaf
Israelbreakfast was wonderful. beds were very comfortable. hotel is very quite. bathroom is a bit small. Will definitely come again
Stayed in January 2024
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