Housekeeping was not its best, there was a blueberry stain on our floor upon arrival and was never cleaned up, the back of the beds could also be dusted throughout the stay. Overall hygiene was good standard, under beds cleaned, sofa and table frequently wiped down on turn down. Just very small details

Incredible stay, the team welcome you on arrival with sparkling wine, a delightful room listening to our requests. The detail of design and guests is impeccable. A safe local spot, just a 20 minute walk from any historical features, and even in the night time the windows are soundproof.

Stayed in February 2024

The air con in the room didn't really work and we had to leave the balcony door open most of the time as it was so hot. The sauna was also not very hot and the key cards we were given for the room were really battered and could have been nicer.

Great hotel with lots of attention to detail. The room was lovely, a little on the small side but well designed. Very comfortable bed and loved the shower. The trolley that came around with the welcome drinks was a great touch too.

Stayed in February 2024

Location- Staff

Stayed in February 2024

Nothing it was ideal

The hotel was great . Really central for seeing the sights - beautiful room with lots of thoughtful things - excellent shower and very comfy beds . Loved the little bar and couch in the room . Everything super clean and staff really friendly xxxx

Stayed in February 2024

Steam room too small...

Location and great use of space in the room and the decor was beautiful

Stayed in February 2024

Nothing

Beautifully appointed rooms, wonderful amenities

Stayed in February 2024

It is a little far away it from the centre and while it is right next to a metro station this does mean you have to travel for 15-20 mins if you want to go to any of the tourist attractions Breakfast is in the rooftop restaurant which is beautiful however it’s worth noting it takes approx 45mins-1 hour to be served as it’s quite busy so if you are in a hurry this isn’t the place to go There is a strong smell of stale food/grease in the hallways and elevators. Rooms are very warm and can’t be lowered to a cool setting which can make it difficult to sleep

Modern hotel with nice amenities Very friendly staff Comfortable beds

Stayed in January 2024

Everything was great!

Beautiful property with exclusive details. Bed, shower, vanity - all of very high quality. Nice restaurant upstairs.

Stayed in January 2024

Exceptional hotel with exceptional staff - I’ve stayed in the hotel for the third time and I was greeted with a hand written note and pastry’s in my room

Stayed in January 2024

Interior and details, style and location

Stayed in January 2024

Nothing, it was perfect

The most perfect hotel for a trip to Vienna, every part of this hotel is beautifully designed

Stayed in January 2024

Just I have got a room which is tooo small for that money, because of that - lower rating.

Great.

Stayed in January 2024

Reception and concierge always too busy

Stayed in December 2023

The room had an excellent feel- homely, functional, and romantic. We particularly liked the traditional and Parisienne design with plenty of bonuses. Rooms were turned daily on request and restocked without hesitation. Despite being so central we had silent nights, even with the window ajar. We were even given a free room upgrade due to a cancellation which was a lovely start to our stay. I would return in a heartbeat! - Spacious and light room. - Great location with fantastic transport links. - Brilliant food and drink. - Exceptional service. - Well thought city recommendations. - Well-designed restaurant & bar. - Welcome gifts from the bakery downstairs

Stayed in January 2024

Restaurant on property was great, we loved the sauna and steam room. Nice spacious room

Stayed in December 2023

What's not to like? I was on my own so can only think that room would be tight for two people.

Loved the design and ambience. Staff were wonderful and seemed to treat everyone like valued guests. Nespresso machine in the room was heavenly! Loved the room decor and layout.

Stayed in December 2023

Room was a bit too small, but very nicely decorated.

Very good location next to the metro and close to popular areas.

Stayed in January 2024

Breakfast choice was very good; fresh and tasty. Our rooms were very nice , although ours was a bit chilly until we asked for the heating to be turned up. We liked the relatively quite quirky, small, intimate size of the hotel. Motto Brot was excellent too - fab breads and almond croissants!

Stayed in November 2023

A bit noisy as we had the bar above us so sound proofing needs to be worked on

Location , art and beauty

Stayed in January 2024

Nothing

Style of the property, restaurant on the 7th floor was the best we had in Vienna, location right next to the U bahn

Stayed in January 2024

The rooms, the building, the restaurant / bar and the neighborhood

Stayed in January 2024

Slightly expensive

Loved the adorable rooms, convenient location, super friendly staff, and amazing shower! Chez Bernard was an amazing start to our mornings!

Stayed in December 2023

Rooms are not huge, but fine for solo travelers or couples traveling light.

This property is superb! High quality in every fixture and fitting. Exceptional attention to detail in design and execution, resulting in very comfortable rooms and a welcoming atmosphere throughout. Front desk staff were brilliant - warm, attentive and efficient. The restaurant is gorgeous and food was outstanding.

Stayed in December 2023

Non

We loved it all , the room was nice , and comfortable. The restaurant upstairs was amazing. Very good location. I loved the cafe Motto Brothers so nice and yummy.

Stayed in January 2024

Could do with upgrading the non-feather pillows as hollow fibre is starting to split. And a tricky one to fix but sometimes when other guests go out of their rooms and then open/close the corridor fire doors, there’s a bit of a door wobble to the room we were staying in.

Style, location, staff - all excellent The room provisions, the welcome/evening drinks. All fabulous

Stayed in December 2023