the restaurant was closed on Sunday afternoon

Almost everything was very good.

Stayed in July 2023

Lots of things could be better, but they are minor and the main thing was that the staff made you feel like 'guests'

This is a great little hotel. It is quite a normal business hotel BUT the staff make it a different experience. I arrived at 20.50 and the guy took me through got me a beer, gave me a menu and made sure I got something to eat before the kitchen closed at 21.00. Then another couple came in in at 21.05 and he did the same thing. Committed to their guests.

Stayed in June 2023

Fresh fruits for breakfast would be appreciated

Comfortable, quite new, well equipped, good breakfast

Stayed in June 2023

There was some problem with the key or actually with the key box outside the hotel door. I was supposed to stay in a room with a certain number given in a an email, but the card that awaited me in a key box had a different room number. I`ve got totally confused in the night when I came, and there was noone to ask for help. I just went to the room I had got the card to, but still was a little unease. In the morning I was told the was some problem with the key box. That`s understandable situation, but I would expect an information via email to prepare me for this. Otherwise everything went v. well

Comfortable, neat room in a hotel that is situated near motor way. Wery good for a stop in a long trip. Good breakfast.

Stayed in December 2022

for me a double bed duvet.. the single one just kept falling off the bed. everything else was great

the spaciousness of the room. The location the staff and hospitality

Stayed in September 2022

very good breakfast, clean room, parking

Stayed in February 2022

simple but tidy room nice breakfast convenient parking for free

Stayed in October 2021

Everything ok. Recommendation especially for transit.

Stayed in September 2021

dark room

nice breakfest

Stayed in September 2021

Employees were not all speaking English, but we managed Breakfast might have been better but basics available

Good location for transfers and passing through. Comfortable and clean room Flexible for late checkin

Stayed in July 2021

The breakfast did not suit my taste.

The room has been recently refurbished. It was super clean. The staff was extremely friendly.

Stayed in August 2023

I reserved with climatisation and received the room without. Windows facing parking and street. We were bothered for the payment in the evening and in the morning and confused with other guests.

Stayed in June 2023

It is absolutelly nonsence!!! I was before hotel at 21.42 and hotel was closed!!! Everywhere was dark! Nobody there!!! Reception empty!!! I called on hotel's phone numbers and nobody picked up phones! Nobody called me back! I wrote sms on hotel's phone numbers and nobody answer me!! And I paid the hotel yesterday afternoon!!! I was driving all day, I was so tired and the hotel was closed!!! Doesn't exist!!! I had to go home to Prague, i arrived at 03.00 in night absolutelly tired and death! NO COMMUNICATION FROM THE HOTEL!!! IT ISN'T SERIOUS FROM THE HOTEL!!!!! THE HOTEL DIDN'T REFUND MY MONEY!!!

Nothing!!!

Stayed in May 2023

Very nice breakfast, all fresh and good! Strategic area, and staff very gently:) I raccommend it!!

Stayed in April 2023

We received standard double rooms, although we booked and paid for superior. The rooms weren't preheated before arrival, so it was really cold for all evening and no hot water in the shower!

Location was good.

Stayed in January 2023

Excellent location near to the Thermalbad, train station and bus stop The breakfast offered a wide choice The room was very comfortable The staff were all very friendly and helpful It is a lovely hotel, thank you for a great holiday

Stayed in August 2022

We were asked 4 times in 3 days to pay for the already prepaid room because they didn’t seem to understand the booking.com system. Moreover, most of the staff members were quite rude the way they accused us of not wanting to pay.

Rooms are big and clean. There were a lot of good breakfast options.

Stayed in May 2022

Very nice breakfast, very friendly and helpful staff.

Stayed in December 2021

Room standard

Breakfast

Stayed in August 2021

The customer service is unacceptable - I have never faced anything like that over the years I've been travelling. There was no contact from the staff when I did not arrive by the time they closed the reception (21:30 - sic!), due to traffic I was late by 20 mins... Even if there is a key locker, no info was provided, nothing. When I contacted the hotel for a refund, there was no contact. I just received an invoice. Awful customer service.

The hotel looks nice from the outside; good location close to the highway, calm surroundings.

Stayed in June 2021

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in July 2023