Rainerstraße 4, 5020 Salzburg, Austria
#15 of 127 hotels in Salzburg
Guests' ChoiceBased on 810 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.1
Staff
9.2
Value for money
8.4
Free WiFi
9.2
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End of dialog contentReviewed: 24 November 2023
Bernard
United KingdomThe stay was perfect, every detail was taken care of and the e staff were very professional. Facilities and rooms were spotless.
Stayed in October 2023
Reviewed: 21 November 2023
Fan
Hong KongVery clean, staff helpful and nice, breakfast is very good.
Stayed in November 2023
Reviewed: 21 November 2023
Fahad
Saudi ArabiaThe parking was far from the hotel.
Good location. Great staff.
Stayed in November 2023
Reviewed: 8 November 2023
Joanne
United Arab EmiratesGreat rooms, everything you could need! Friendly efficient staff who are going the extra mile to make you comfy. Absolutely loved it
Stayed in November 2023
Reviewed: 5 November 2023
Regina
GermanyThis is in the weeds, but the bottom sheet isn’t fitted. Which is fine and common. What isn’t is that they have a plastic cover over the mattress. So if you move around at all at night, you end up stripping the bed and you wake up sleeping half on the mattress and half on the sheet/plastic cover. And the pillows were a bit anemic. But I would 100% stay there again.
Beautiful hotel in a beautiful old building.
Stayed in November 2023
Reviewed: 4 November 2023
Jerome
IrelandGreat location. Very high standard of accommodation. Helpful staff. Vey good breakfast with lot of choice. Big and comfortable room. Will definitely return.
Stayed in September 2023
Reviewed: 4 November 2023
John
United KingdomNot much - nothing really. Overall it was superb.
Staff were very helpful with EV charging (which was one of the main reasons we chose the hotel). Rooms were very clean and spacious - and to a very high specification. All in all you can't go wrong with this hotel.
Stayed in August 2023
Reviewed: 3 November 2023
Ahmed
Saudi ArabiaService, location, staff were very nice and helpful
Stayed in October 2023
Reviewed: 3 November 2023
Fernando
United StatesGrand old building converted to hotel with modern amenities without losing its charm. Service in all areas was excellent and friendly.
Stayed in November 2023
Reviewed: 1 November 2023
Chih-hsing
HungaryThe bathroom only has a shower but no bath tub.
New and Clean
Stayed in November 2023
Reviewed: 29 October 2023
Victoria
AustraliaN/a
An amazing stay! Booked it last minute with no expectations and we were amazed at the customer service, quality of the rooms, buffet etc. highly recommend
Stayed in October 2023
Reviewed: 28 October 2023
Sthembiso
South AfricaNothing
Cleanliness and staff friendliness
Stayed in October 2023
Reviewed: 24 October 2023
Elena
CanadaDidn’t find anything to complain about
Everything
Stayed in October 2023
Reviewed: 22 October 2023
Menzies
AustraliaRoom was well appointed but the noise from the fan in the bathroom, which we could not switch off, was rather loud during the night
Great location. Friendly and helpful staff except for the person who checked us, who was quite condescending.
Stayed in October 2023
Reviewed: 20 October 2023
Joud
Saudi ArabiaBeautiful hotel, location and amazing staff loved everything about this place
Stayed in October 2023
Reviewed: 19 October 2023
Casey
United StatesThe lighting system in the room is a bit too complicated. After three nights I think I finally figured it out. I think. The space and decor are on the austere side, with some kitschy elements added, but overall comfortable and new.
A very orderly hotel with helpful and friendly staff. Breakfast was nice, although some items were a bit stale.
Stayed in October 2023
Reviewed: 19 October 2023
Simon
IndonesiaYou could only get same day return laundry at a surcharge price. The breakfast was okay, but nothing special. More like a mid level business hotel standard.
The hotel overall was of a very high and comfortable standard. Great location in regards to tour meetings points and easy walking distance to many tourist attractions such as the gardens, old town area, fort, etc. The staff were friendly and helpful. Check-in & check-out were both quite fast.
Stayed in October 2023
Reviewed: 17 October 2023
Koop
CanadaThe location was great - in walking distance from the train station and to the old town. The staff were friendly and very helpful, even lending us umbrellas on the day we checked out! The breakfast was good, and they were well-informed and ready for a Celiac traveller!
Stayed in October 2023
Reviewed: 16 October 2023
Marius
ItalyNice location! Very professional staff!!
Stayed in September 2023
Reviewed: 16 October 2023
Elena
AustriaBreakfast was a bit under our expectation from the range of options, but decent.
Hotel is new and location and facilities are great.
Stayed in October 2023
Reviewed: 12 October 2023
Francisco
NorwayExpensive
Location Facilities
Stayed in October 2023
Reviewed: 12 October 2023
Martin
United KingdomCost of breakfast. Some of the reception staff need better training (we were told incorrect info twice re mini bar).
Luvly hotel with good rooms and bar. Easy walk from train station. Close to Mirabell Palace. Good breakfast but very expensive (it's cheaper to book when you are there). Free chocolates in reception and decent tea/coffee in room
Stayed in October 2023
Reviewed: 11 October 2023
Martie
South AfricaNone
Great variety & service
Stayed in October 2023
Reviewed: 11 October 2023
Zaki
QatarNothing
Location Rooms Staff
Stayed in October 2023
Reviewed: 11 October 2023
Ashwag
United StatesI waited too long for my luggage No room service at night closing very early
The hotel was great. Location near to train station and old town you can walk to them both. The bathroom was amazing the have floor heating just WOW. The room is not small very great. The TV is smart TV you can connect it to you phone. The mini bar is free. They provide board games as well. I loved my staying. The only thing i would love them to do to open in Riyadh, Saudi Arabia cuz alot of us really look at these qualities in a hotel👍🏼 Please open in Riyadh soon
Stayed in September 2023
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