wonderful design of the interior spaces 🤍 +cool view from the rooftop swimming pool +location in the city center

Stayed in June 2022

The hotel is full of lovely art and hidden corners. The terrace with the pool is really nice and offers wonderful views of Graz. The attention to detail is impressive. The staff is very friendly and helpful.

Stayed in June 2022

friendly people

Stayed in April 2022

The breakfast was brilliant but should have been included in the room rate considering the price of the room.

Stayed in March 2022

the design, the light, the plants & flowers, the magazines, the friendliness and the personal care product choice in each room!

Stayed in December 2021

No safe, it’s Austria and property feel fully safe but for a 5 star Booking rated hotel, expected to have one.

perfectly clean, new and comfortable, friendly staff

Stayed in October 2021

breakfast a la carte perhaps bit complicated and slow.

nice centrally located hotel, good design, wonderful art pieces. all very good.

Stayed in October 2021

all was perfect

stylish, artsy, well located hotel… very good taste in deco, gorgeous bedding.. loved it!! definitely come back!

Stayed in October 2021

Rooms were a little hot. Could use fan.

I am a hotel designer in US, and I was very impressed with design and feel. Very boutique. Very well done.

Stayed in September 2021

Everything was WONDERFULL

Stayed in May 2021

We were supersized it’s not a hotel. In booking.com u can read it’s a hotel and u can see five stars. It was very misleading, because we were after a very long trip, came late, wanted to order and eat something and there is no room service. Reception is open between 7am - 10 pm. No kettle in the room..

Place is really stylish, original and very clean also staff is nice and helpful.

Stayed in March 2024

No mini bar. No cold water in the rooms It doesn’t not mention that the pool is not loaded during the winter. But the location and the smiling faces of the staff worths the chance.

The location is perfect. Very friendly personnel

Stayed in January 2024

Too expensive for what is there not a lot of services

The place is clean with central location

Stayed in September 2023

Complicated procedure to check in and to check out.

Nice and beautiful in the Schlossberg Hill with a fantastic terrace.

Stayed in September 2023

Bed was too hard for us - we ended up sleeping on the duvet to make it softer. We had a room facing the street and the noise from the trams (from 0545 to midnight) stopped us from sleeping. Guests should at least be asked in advance if it's okay to have 'noisy' room.

Staff were super friendly. Great location. Great a la carte breakfast. Having a parking place in the middle of Graz is very convenient and the valet parking was efficient and most appreciated.

Stayed in July 2023

wc architecture-opend view with window from wc into the room, lack of heating coil for towels, not working swimming pool

good location, kind stuff, dog friendly, everything new

Stayed in June 2023

The staff on reception desk were somewhere between cold and actively unfriendly. I arrived a little stressed after a long day of travelling, and a smile would've gone a long way, but the three people on reception just looked at me in a "what are you doing here?" kind of way when I walked in. At no point did any of them exude any warmth at all. I asked about a laundry service and was told it's not available on sundays - totally understandable, but it wouldn't have been difficult for the lady to tell me there's a place 10 minutes away that's open late. I did get this info on my own, but it's little things like that that differentiate friendly service from doing the bare minimum, so that was disappointing. Other issues: although huge, the room has very tiny windows, which gives it a dark, cave-like feel. And more problematically, the breakfast, which was really pretty basic (a dry, unheated croissant and a slab of cold butter are not compatible), was not included. At every other hotel during this trip I had a good to great breakfast included, and at this price (190 euros for one night) I think that's really just not good enough.

I was really excited to stay at Kai 36 because the pictures made it look so chic. And it is chic, but other aspects of the experience let it down quite a bit. The good bits: the room is huge (and I mean literally cavernous) and finished to a super high standard. And the location is phenomenal, beside the water in the old innere stadt which is full of shopping, dining and cultural opportunities. Everything is just a few minutes away.

Stayed in June 2023

The access to the room was inconvenient. We had to carry the big suit case on some stairs, in a place isolated. Nobody told us about the extra price of the breakfast. The decorations and furniture were strange. neither the pictures on the corridor walls, could not replace the sensation of isolation, and unwarming place.

I chosed this hotel for position near the historical center of Graz.

Stayed in May 2023

there was no coffee machine no refrigerator

location temperature in the room

Stayed in April 2023

Shower. Water leaked all over bathroom- poor design.

Location, friendly staff and decoration.

Stayed in July 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in January 2024