The old section of the hotel (Tirol House) suffers from terrible odor of sewage. The rooms are aged. Bathroom is renovated, but the switches of the lights are old fashion.

Generally - a nice hotel, with good staff and good breakfast and dinner.

Stayed in March 2024

There was not possibility to book a massage during the weekend.

I visited the hotel with my husband, mother and 2 months old son. We booked the family apartment which was huge and comfortable. We have been provided with comphy baby cot. The apartment was very clean. The food was delicious. I really enjoyed the SPA zone (finish and infrared saunas, steam bath) and pool.

Stayed in March 2024

Rooms can be a bit warm but you just have to leave the window open a touch

Our second stay here as we enjoyed it the first time. It has a great location for an easy family ski holiday, we love the rooms, the food, the pool and the relaxing vibe.

Stayed in February 2024

More card payment facilitates More TV choice & network channels

Pool, location, food & staff

Stayed in February 2024

No jacuzzi:)

Everything but definitely it’s missing jacuzzi:) amazing food!!!

Stayed in January 2024

Everything was ok

İn general better than alternatives

Stayed in December 2023

No cable car card included in package (in Saalbach you get Joker card for free cable car access for this price, here you have to purchase extra Sommer card for around 60eur extra per day) Dinner - there’s a thematic dinner every evening, but only Tirol evening was worth 4* hotel (Italian and Mediterranean evening we would rather skip - change the cook or focus on what you really can do - Austrian food) Waitresses speed at dinner (waited almost whole dinner to get a drink) Children loud and running around dining room - would prefer separated space for families

Comfy beds Spa facilities Good location View from balcony Breakfast

Stayed in September 2023

The breakfast table arrangement where families are reserved the best tables (i.e. window tables) was a little strange. It did feel that guests without children were treated a little less favourably not sure why as the breakfast room is huge.

The welcome was warm and the staff throughout the hotel were mostly professional and friendly. The room was spacious, spotlessly clean and with magnificent views. The reception staff were especially helpful and friendly.

Stayed in August 2023

Having to pay for tap water at a meal was a surprise but that may have been normal for the area. On hot nights we did need to keep the balcony door open to keep the room cool, which some people may not want to do.

Our room was a very good size for a superior room. The balcony and views were delightful. The staff couldn’t have been more helpful and friendly. The food was excellent with plenty of choice and variety and included some lovely surprises- such as a BBQ. We enjoyed the pool with amazing views of the mountains and lovely outdoor space for sunbathing.

Stayed in July 2023

it’s not in Kitzbuhel it in St Johan , I google hotels for Kitzbuhel so be careful what Booking.com does or sends you be aware hotel is 20 min away but very nice place

very nice great breakfast

Stayed in April 2023

Excellent food

Stayed in March 2023

expensive

friendly staff , good breakfast, ski to door, clean, great view

Stayed in March 2023

Buffet breakfast and dinner exceptional choice, presentation every day.. Location to the slopes

Stayed in March 2023

We had a large group and the hotel weren't great at split billing for drinks ..it got a bit tedious trying to work out who's drinks were on what bill..but granted it was a large group of us

Location to the slopes Buffet breakfast and dinner exceptional

Stayed in March 2023

All good 👍

(1) The restaurant and food (exceptionally good buffet). (2) Very friendly staff (particularly at the reception desk but not so much the bar). (3) The room was clean modern, bright and airy. (4) Ski in ski out. (5) The kids room was hidden at the back of the bar. This was genius; it meant you could relax and have a drink in bar without any sight of kids but at the same time knowing your kids are safe and can only ben accessed through the room you are in. Very good for families.

Stayed in February 2023

Ski room on wrong side of building!

Lovely modern hotel, great food, great place to ski

Stayed in January 2023

Excellent Staff and hotel amenities. Rooms are clean and very close to skiing. Breakfast and dinner are very good.

Stayed in December 2022

We have a room with a shared door with the room next to us, but it is not locked when we checked in. In the middle of the night, the guests of the next room checked in and opened the door!!! lucky is we are all in bed sleeping after one day ski. So wired....and the door is not sound proof.

great location for ski.

Stayed in January 2023

I wish the ski storage room was on the side of the building nearest the piste

Just about everything! Lovely modern building at the foot of a great ski resort. Makes a brilliant base for a family ski holiday. Restaurant food was excellent morning and night

Stayed in January 2023

the buffet food was very mediocre. not up to the usual standards in Austria. luke warm veg. we had a number of tummy upset days!

clean and welcoming staff. good location for skiing

Stayed in January 2023

Breakfast was very good with lots of options, same for dinner. the room was clean and nice. the staff are very friendly and helpful. My wife's massage was very relaxing and my daughter enjoyed the kids room. Thanks

Stayed in October 2022

Pillows needs to be updated. Long way to town and railway station.

Excellent personel, especially at reception desk. Spa and sauna was really good.

Stayed in July 2022

the bed was uncomfortable

everything was super nice

Stayed in July 2022

The breakfast and dinner was extraordinary. I travel a lot for work and pleasure and have experienced many great dining experiences. This hotel has far exceeded other places.

Stayed in July 2022