Dorfplatz 4, 6280 Zell am Ziller, Austria
#19 of 19 hotels in Zell am Ziller
Guests' ChoiceBased on 17 hotel reviews
7.1Cleanliness
7.7
Comfort
7.3
Location
8.6
Facilities
6.9
Staff
8.3
Value for money
7.8
Free WiFi
5.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 17
Reviewed: 13 December 2023
Bruno
PortugalReception always available. I arrived late and yet I am always available to help.
Stayed in December 2023
Reviewed: 15 March 2022
William
United StatesSome guests were a little loud at times, but it didn't last late into the night. The lobby area sometimes smelled of cigarette smoke. No major complaints though.
Location is very convenient and next to a lovely church with bells. Nice traditional Austrian breakfast. Multiple restaurants, a bakery/cafe, and a Billa grocery market all within easy walking distance. The ski bus stops across the street and the train station is just a couple blocks away. Public transit gets you everywhere easily, including other ski resorts further up and down the valley. Convenient heated ski/boot storage rooms on site and friendly staff.
Stayed in March 2022
Reviewed: 20 September 2021
Wmr
NetherlandsI didnt like that booking.com let me book 2 non refundable rooms while the hotel was closed during a rest day. Lucky for during out search for another hotel somebody got hold of the owner and they let us in our rooms.
Location was good Scrambled eggs of breakfast were very good
Stayed in September 2021
Reviewed: 3 June 2023
Vladimir
SlovakiaIt looks the best age of this hotel is over for more than few years now... missing an investment into refurbishment
Very good value for money. Good for max one night stay.
Stayed in June 2023
Reviewed: 4 March 2022
Siofra
IrelandLocation, Price and Cleanliness
Stayed in March 2022
Reviewed: 3 March 2022
Andrei
GermanyRoom was quite dirty. When we checked in and entered the room, first things what we saw on one of the beds was trash on the bed. Later on we also spotted bread crumbs on the bed. OMG! Room smells like somebody was smoking heavily inside of it for very long time. We had to ventilate quite a lot.
Location is nice, very close to the center of the town. Our room had a balcony, which was quite nice. They do have ski (snowboard) and boot rooms, but those are containers outside on a parking lot. Breakfast is there, but it's quite basic.
Stayed in February 2022
Reviewed: 28 February 2022
Tracey
United Kingdomit had the most horrendous, potent smell of cigarettes everywhere. the room smelt so bad we had to sleep with the door and window open although it didn’t do much. the smell would not shift! it caused an asthma flare up and sore throats after just one restless night. The place was noisy all night, loud music, shouting and banging. no facilities in the room such as a kettle, cups etc! staff were non existent. not good for families.
the shower was ok. I didn’t get to see all the facilities
Stayed in February 2022
Reviewed: 12 September 2023
Arvydas
LithuaniaThere are no comments available for this review
Stayed in July 2023
Reviewed: 13 August 2022
Rrezart
SwedenThere are no comments available for this review
Stayed in August 2022
Reviewed: 24 March 2022
Yevhen
UkraineThere are no comments available for this review
Stayed in February 2022
Reviewed: 20 November 2023
Christopher
GermanyThere are no comments available for this review
Stayed in November 2023
Reviewed: 13 November 2023
Christopher
GermanyThere are no comments available for this review
Stayed in November 2023
Reviewed: 10 August 2023
Raul
GermanyThere are no comments available for this review
Stayed in August 2023
Reviewed: 25 July 2023
Karikalacholan
SwedenThere are no comments available for this review
Stayed in July 2023
Reviewed: 18 September 2022
Jonas
GermanyThere are no comments available for this review
Stayed in September 2022
Reviewed: 21 August 2022
Danilo
ItalyThere are no comments available for this review
Stayed in August 2022
Showing 1 – 17
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content