Römerstrasse 12, Lans, 6072 Innsbruck, Austria
#15 of 72 hotels in Innsbruck
Guests' ChoiceBased on 49 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
8.8
Facilities
8.8
Staff
9.3
Value for money
8.6
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 14 February 2024
Matteo
ItalyBeing there at 20.00 after 700km and don’t be able to get in because it was written just in German to ask for the keys at the restaurant connect with the hotel on the other side of the street. Spoke about it with the owner the morning after and they will take care of it also for foreigners.
Wonderful alpin hotel. Wonderful breakfast room. Room was enourmous, clean and well fulfilled in local style.
Stayed in February 2024
Reviewed: 12 February 2024
Steve
United KingdomGreat location for us the bus stop is a few meters away and free travel with the permit provided by the Hotel on The Red J Bus
Stayed in February 2024
Reviewed: 1 December 2023
Gabriele
ItalyAll was really great!
Stayed in December 2023
Reviewed: 30 October 2023
Christine
United KingdomAh!!... Austrians aren't actually that friendly...or even that patient...which comes as a bit of a shock to tourists. You don't like us?? Nuisance are we?? Well...I'm not so perfect myself but....!!...and to be fair there was one member of the team who was an absolute delight..so kind and pleasant and even so, super efficient...the waiter who served my evening meals. Your manner was truely appreciated!! OK so as someone who does not take prisoners herself ...I would love to return to this hotel. It was a dream come true for me.
Fantastic area and building...rural yet connected by wonderful Bus J to central Innsbruck and the Hbh....and to the local mountains.Yea!! Great village. Chose to eat at the beautiful hotel restaurant and those meals were fabulous as well. Jaw dropping scenery practically on your doorstep. Loved it here.
Stayed in September 2023
Reviewed: 26 October 2023
Vera
GermanyVery nice local hotel with friendly staff and very clean rooms. Breakfast great, with fresh choice of fruits, cheese, and everything else you would like for a good start of your day. Loved the wonderful bread selection! Don’t forget to try the fantastic restaurant!
Stayed in October 2023
Reviewed: 29 September 2023
Rosemary
United KingdomIt was all excellent.
Wonderful old buildings, full of history. Very spacious rooms with a very up to date bathroom It was very welcoming to our two dogs
Stayed in September 2023
Reviewed: 1 September 2023
Thomas
BelgiumExcellent food and breakfast, close to Innsbruck, spacious room. My bike was secured in an opposite building. Highly recommend this place
Stayed in August 2023
Reviewed: 20 August 2023
William
NetherlandsVery comfy and spacious room. Good breakfast.
Stayed in August 2023
Reviewed: 14 August 2023
Uroš
AustriaInternet availability.
Location, view.
Stayed in August 2023
Reviewed: 13 July 2023
Andrew
UK Virgin IslandsAll good!
Central In the quiet village of Lans with rural walks within minutes walk theough village
Stayed in July 2023
Reviewed: 8 April 2023
Wkgo
Hong KongIf needed to say is not at city centre. Can be a problem to someone who care this.
The house is situated at a very quiet and peaceful village. Not far away from hbf, bus ride about 15 min. It has its own restaurant which is open everyday. Staff serving each morning is very nice, always prepared to serve. A supermarket in the village is few min walk away.
Stayed in April 2023
Reviewed: 23 February 2023
Steve
United KingdomGreat Breakfast - ideal location for us, Bus stop just a few meters from the Hotel, 'J' Bus will take you into Innsbruck or the other way to the ski lifts runs - skeleton/Bobsleigh track frequent running every 20mins or so - the hotel runs a restaurant over the road friendly staff and good food..
Stayed in February 2023
Reviewed: 4 October 2022
Rene
United StatesNothing!
Great location if looking to be in a mountain environment yet accessible to the city of Innsbruck. The restaurant was amazing. They made wonderful suggestions and the service was great!
Stayed in September 2022
Reviewed: 3 October 2022
Stephen
Germanynothing
everything
Stayed in October 2022
Reviewed: 20 September 2022
Stephen
Germanynot applicable
everything
Stayed in September 2022
Reviewed: 2 September 2022
Doina
United StatesEverything. Îs te best place for relaxing.😀😀
Stayed in September 2022
Reviewed: 27 August 2022
Mohammad
Australia1- will be handy if direction by bus from Innsbruck central railway was on hotel web site. 2- The lady in charge is very busy (has to much on her plat), and not informative as it should be with guest in need.
Cleanness, location , room and B/F
Stayed in August 2022
Reviewed: 26 August 2022
Adrienn
HungaryI liked everything. A small suggestion: there could be more plugs in the room to charge devices, but everything else was perfect.
Wonderful hospitality, great location in the mountains, easily accessible, warm and cozy decoration, terrace with plants, large bathroom. The breakfast was simply amazing. They were also flexible and kind enough to let me check in earlier. Communication was excellent.
Stayed in August 2022
Reviewed: 25 August 2022
Andrei
GermanyEverything was great. really clean place and great services
Stayed in August 2022
Reviewed: 2 August 2022
Stephen
GermanyNothing
Wonderful selection very friendly
Stayed in July 2022
Reviewed: 24 July 2022
Valdis
LatviaHiden Gem:-) Run by hard working people. Maintaining high standarts of hospitability. excelent food in restourant and brekfast.
Stayed in July 2022
Reviewed: 11 July 2022
Michelle
AustraliaWe couldn’t stay longer.
Beautiful surroundings, friendly english speaking staff. Lovely traditional Austrian character building and quiet village. Easy parking.
Stayed in July 2022
Reviewed: 5 July 2022
Helen
SwitzerlandBeautiful location and easily accessible. Lovely chalet style decor with big airy rooms, which easily accommodated our 2 large Bernese Mountain dogs….. so very « dog friendly »!
Stayed in July 2022
Reviewed: 17 November 2021
Michelle
United Arab EmiratesWould have liked an elevator!
Lovely big room with a shared balcony with a spectacular view. Huge bath too. Breakfast was great and a lovely restaurant was just across the road.
Stayed in October 2021
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content