Nice and friendly service and attitude, calm and pleasant spa, special benefit are the water massage beds in the relaxation zone of the spa :-)

Stayed in March 2024

WIFI a bit weak signal, not a big deal.

Excellent breakfast. Awesome wellness facilities. Very friendly staff, always ready to advise with the weather and possible trips.

Stayed in October 2023

Design outdated a bit

Nice location, small river running down the window, traditional style, clea n, good breakfast

Stayed in August 2023

N/A

Nestled in the heart of the breathtaking Alpine mountains, this charming hotel managed by a warm and welcoming family offers an unparalleled retreat for nature enthusiasts and relaxation seekers alike. From the moment we arrived, we were captivated by the tranquil beauty of the surroundings. What truly sets this establishment apart is the impeccable hospitality extended by the family who operates it. Their genuine care and attention to detail make every guest feel like a cherished friend. It's evident that they pour their heart and soul into ensuring a memorable stay for each visitor. The highlight of our stay was undoubtedly the exceptional cuisine offered by the hotel's kitchen. The family's passion for good food is evident in every dish they serve. Each meal was a delightful journey of flavors, showcasing local ingredients and traditional recipes with a modern twist. In addition to the warm hospitality and delectable cuisine, the hotel's accommodations were cozy and comfortable. The rooms are thoughtfully designed to reflect the alpine aesthetic while providing all the modern amenities one could desire. Waking up to the panoramic view of the mountains through my window was a true privilege. The hotel's location is a paradise for outdoor enthusiasts. The staff are more than happy to provide recommendations and assistance in planning your outdoor adventures. The combination of genuine hospitality, delectable cuisine, and a breathtaking mountain setting created an unforgettable experience. I wholeheartedly recommend this establishment to anyone seeking a tranquil escape in the embrace of nature's beauty.

Stayed in August 2023

Shower head kept turning against the wall

Great location Very good (although a little repetitive) breakfast Free access to a local spa

Stayed in July 2023

- Wifi is hopelessly slow and runs on an insufficient netwerk system with an inadequate security protocol. - The suite (206) has a spacious bathroom, sadly it only offers a large bath which is unfit for taking a shower. - The balcony is shared with 2 other rooms. We felt that separations would have added to our privacy.

Superb location, very clean common rooms, facilities and guest-room. Very friendly and hospitable staff. Excellent service, wonderful breakfast.

Stayed in June 2023

The spa is not part of the hotel, it's a public spa so I didn't use it a lot

Food was really good. The location and the view are amazing

Stayed in May 2023

Alex, Robert and Brigitte are very friendly and welcoming. The hotel is very cosy and the breakfast and diner are fabulous! The “Edelweiß bzw. Großglockner Suite” is very spacious with a nice corner.

Stayed in June 2023

picturistic hotel located near the river with a fantastic view and sound of flowing water at the river. each corner and spot at the hotel well decoreted. for a small boutique hotel the breakfast was with a huge variety and everything was tasty. we will definitely will return to this gem :)

Stayed in May 2023

- some food during the breakfast was ‘recycled’ from the day before. While it’s per se sustainable, suggest to check and refresh the breads, as well as the look of the fruits and veggies - pillows and mattresses were too soft and uncomfy (personal preference) - lack of places to relax outside of the hotel, would love to have a few comfy sun beds / armchairs to enjoy the weather - a lot of attention from the hosts, sometimes we just wanted to be low-key and not being closely observed re our whereabouts - would be great to have more flexibility regarding dinner menus (for example, to opt out of certain courses or add extras) - lack of clear communication on the extra charges for dogs (15-30 euros) - an electrical car charger would come handy

- very clean and spacious rooms and facilities - attention to detail and traditional Austrian decor - great variety of food for breakfast - possibility to choose half-board - interesting menus for dinner, great food representation - quiet and great location close to a cable car and hiking trail - welcoming hosts that speak English - possibility to stay with a dog - free and spacious parking on site - presence of wellness and kids area, although we didn’t use them

Stayed in May 2023

This is really the best example how a family hotel should be managed. Our stay there was flawless! Everything was just perfect. Cleaness, room, beds, the place itself are great! The food there is awesome. You can eat whatever you think about for breakfest (we have the best crummbled eggs in my life). And dinner? Find dinning! Owners are really nice and helpful. I hope we will come back!

Stayed in May 2023

Nothing at all.

One of the best accomodations we have ever been to. Extremely comfortable family hotel, exceptionally nice staff (the whole family takes care of you), location right next to the lift station, and delicious, extraordinary breakfast and dinner. The big thumbs up.

Stayed in March 2023

Nothing!

Phenomenal spa facilities. Impressive breakfast spread. Lovely host family and staff.

Stayed in March 2023

I highly appreciate the professional skills of all the staff members, their readiness to help with any issue and friendly attitude. Delicious and beautifully decorated meals from the chef also deserve to mention. Excellent location for ski and recreation.

Stayed in March 2023

Very small kitchen and non ergonomic leaving room.

Great location - 50 meters from ski slope. Nice view of the valey. Free access to Solarbad. Friendly hosts.

Stayed in February 2023

The hotel exceeded our expectations. The time spent in it was exceptional. The hotel owners are cordial and hospitable people, always smiling and ready to help. They made us feel at home. Upon check-in, we received Gastein cards, which entitle you to take advantage of many discounts on the region's attractions.

Stayed in July 2022

Beautiful and quiet location. Everything very close - cable car, pools, sauna. Very nice owners, that are able to prepare really great food !!! I definitely recommend it.

Stayed in July 2022

Every day the same menu of the salad bar (no menu changes), only eggs in the hot breakfast (no sausages), too soft beds with slatted slats without the possibility of adjustment. The room was smaller and without a sofa (it did not match the picture of the room when ordering).

Beautiful view of the surroundings, quiet place, very good food - breakfast and dinner. Extra pillow added on request. Pleasant service in the restaurant, homely atmosphere.

Stayed in July 2022

A+++++ the hotel location 10/10, the family who run the hotel 10/10, the glorious gastronomic experience of the cuisine which they cook, every meal is a celebration of home cooking on a world class standard 10/10, the spa/wellness center 10/10

Stayed in July 2022

Amazing location, very friendly staff and superb breakfasts.

Stayed in May 2022

All meals are excellent. Localization is very comfortable, just close to the ski area.

Stayed in March 2022

just offers for a bottle vino and price.... pitty

service, place, wellness, food, price :-)

Stayed in January 2022

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in October 2023